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What people are saying about GoDaddy
10 months ago
I'm a product designer with 3yoe recently moved NYC from South Asia last September. Started applying for different roles and got a lot of interviews even from some big names like Amazon, Godaddy, Palantir etc but yet to find luck. One thing that almost broke me down is an offer which got rescinded after 2days last December. Still trying to hang in there applying, giving interviews. Anyone out there to help me out with a portfolio review or any referrals. Feel free to DM me to help me out. TY
10 months ago
Inbound Sales & Support Guide
I work at GoDaddy as an Inbound Sales & Support Guide. I started this job last year with the promise that the company promotes good work-life-balance and is passionate about its employees being well compensated and taken care of. Nothing could be further than the truth. Whatever you do, stay clear out of the 'Care' (customer facing) side of the business. For your health and sanity's sake.
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Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
- "Great Benefits (Although it will take you at least 90 days to get them)" (in 359 reviews)
- "The people are great and some of the work was challenging and I learned so much." (in 167 reviews)
- "Great culture and community with lot of fun incentives and freebies." (in 160 reviews)
- "The pay is good for an entry level position and it used to have a lot of room for growth." (in 147 reviews)
- "Good work life balance and you can take a lot of vacation" (in 81 reviews)
- "poor management and work styles" (in 104 reviews)
- "If you weren't in the club it was hard to move into senior leadership." (in 50 reviews)
- "You have a few good managers and if you're lucky, you overlap with them." (in 46 reviews)
- "No training or options to express concern only thru here" (in 42 reviews)
- "Low salary and no collaborative work" (in 40 reviews)
Ratings by Demographics
This rating reflects the overall rating of GoDaddy and is not affected by filters.
Reviews about "manager"Return to all Reviews
- 3.0Oct 10, 2010Sales and SupportCurrent EmployeeTempe, AZ
Benefits - 15 days paid vaca 1st year, 20 days 2nd year (5 days sick and 2 personal as well) $13.50 per hour starting with about 600$ per month in bonus. Decent compared to other support positions. Low stress - expectations clearly outlined. Managers are low pressure as long as you are meeting/exceeding your metrics. A job you can get in, do your work, and leave with no stress at home. Allows for a second job.
Benefits; although they are slowly being stripped away. Platinum health coverage moved to after 5 years instead of after 1; Advancement not on qualifications or even how well you've performed but who you know. Rediculous aptitude tests without giving results - ultimately the manager makes calculated moves on who he brings onto the team/departments that does not threaten their position. The best reps do not advance, but are kept on the floor selling until they leave. 30% of pay appx is bonus, although management recently raised the bonus tiers (ultimately giving all call center employees a pay cut) calling for higher 'goals'. Spun as an employee benefit? If you are sick once, Verbal warning. Twice; written 3rd Final - then fired. Although they tout promoting a healthy lifestyle. On a recent health day our insurance provider came giving advise to 'avoid getting sick' with a pamphlet that says if we get the flu we should 'stay home 7 days' (although this would result in termination.) Maybe salaried employees are treated better? Management looks for reasons for writeup. Raise after 1 year of work was less than .20 per hour. Dead end unless you move into management and get into the 'circle'1
- 2.0Nov 13, 2020Sales and SupportFormer Employee, more than 5 yearsHiawatha, IA
Benefits, Paid time off (used to be better), extra perks (gym, free snacks, on site meals) , current work from home options for covid
Culture has declined, New management and CEO, Several reductions in compensation/bonus structure, on the decline for employees since going public, constant changes and demands on employees, broken products that go a long time to get resolution in many cases, those on the phones take the brunt of the beating for much of the company's shortcomings. Advancement often times was who the managers and supervisors were 'buddies' with and not really based on experience or ability.
- 3.0Jun 2, 2019Advanced Technical SupportCurrent Employee, more than 3 yearsGilbert, AZ
-Great benefits, take advantage of them. -Decent pay. They certainly don't overpay you, but as long as you're doing your job you more or less earn your worth. -Upgraded facilities/some are still under construction.
-All of the best stories about the culture are pre-2015, the culture has changed. -The HR department leaves something to be desired. -Dishonest communication from the higherups (although my direct managers were usually pretty good). -It's very much a 'customer is always right' company, even when it flies in the face of everything we were trained on.1GoDaddy Response5y
You're absolutely right. There have been a lot of changes since going public. We're glad you were a part of the team in 'Hay Day' as it was a fun and exciting time. We will share your feedback about feeling out of touch with changes with our leadership team.
- 4.0Jul 8, 2015Anonymous EmployeeCurrent Employee, more than 5 yearsCedar Rapids, IA
Great pay, benefits, options, bonus, tuition reimbursement, fantastic environment, positive and a very fun place to work,
Very stressful, can be chaotic and disorganized. Managers mean well but can be aloof and detached from reality especially for employees at remote locations. The are working on Career Pathing but so much work needs to be done in so many areas that this gets lost.1
- 2.0Mar 12, 2021Software DeveloperFormer Intern, less than 1 year
GoDaddy is a big company with lots of teams so there's opportunities to do lots of different kinds of work. They also have unlimited PTO.
GoDaddy does not have a very diverse workforce and I even had an incident where a manager said something very homophobic and racist to me.GoDaddy Response3y
Our mission at GoDaddy is to make opportunity more inclusive for all and fuel a new generation of entrepreneurial endeavors, and that starts with an inclusive workplace. If anyone is experiencing a situation not aligned with those values, we absolutely want to hear about it so we can address it. We take these concerns very seriously. If you feel like this hasn’t happened, please send contact us at HR@godaddy.com, or if you’d prefer, use our 24x7x365 Ethics Helpline www.godaddy.com/ethicshelpline, which can be done anonymously. We are committed to promptly and thoroughly investigating all complaints and taking appropriate action in response.
- 2.0Apr 8, 2014Software DevelopmentFormer Employee, more than 5 yearsHiawatha, IA
My rating went from a 5 to a 2 in the last 3 years. While Bob ran the show, you truly felt valued as a an employee. You felt like you were an important part of delivering value to the highly valued customer. You were also encouraged to come up with new product concepts based on your experience in the marketplace and suggest ways to improve existing products. Team pride in delivering value to customers and having fun were the highest priorities. Every year the company flew-in all who were directly involved with software development for an annual TechFest in Arizona. This was an awesome opportunity to meet people in person whom you only had electronic interactions with. It was also a wonderful learning/collaoboration opportunity. Peers presented exciting new technology and provided resources for future use. There were so many valuable presentations that you could not attend them all. Eventually the presentations were captured via digital video so you could access them from the company intranet site.
Once KKR started to drive the company more and Bob Parsons faded away to the Board of Directors, uncertainty drove a dog eat dog culture. Directors in different geographic locations became more concerned about building their corner of the company and less concerned about delivering value to the customer. Re-orgs occurred more frequently and some new managers did some pretty shady things to end careers of great people. Some employees were even reprimanded for using their free time to take part in company-sponsored new product idea submission opportunities.2
- 4.0Nov 2, 2022Skilled General LaborerCurrent Employee, more than 5 yearsDes Moines, IA
-Benefits -FTO -WFH -Chill team (if you end up on the right one) -Career growth
The micromanaging has become unbearable. A lot of people are being placed in Sr. roles they are not qualified for simply because they have occupied a seat long enough at the company. Many are counting down the days until we get our bonus/stock/retire and then we're out. Middle managers are becoming more #'s driven when its not necessary and jumping down everyone's throat over pointless things. Too many cooks in the kitchen at times and certain people will involve themselves in EVERYTHING. Others have gotten raises and promotions when someone else has done all the work. Morale is headed downhill.2GoDaddy Response2y
Thank you for taking the time to provide feedback. We encourage all teammates to bring their true selves to work and provide honest feedback that will help us grow as a company. We value and consider all feedback to help us continue to evaluate and improve the #GoDaddyLife, and help you propel your career.
- 3.0May 7, 2013Technical Support and Sales RepresentativeFormer Employee, more than 1 yearGilbert, AZ
If you can familiarize yourself with the products it is very easy to make good bonuses as long as you offer products at every reasonable opportunity. Never offer a year of hosting always suggest the 10 year plan. Great bonus structure for sales No set script for sales and rebuttals Subsidized lunches and dinners from local restaurants
The teams are extremely micro managed which is to be expected in this kind of environment. The problem is that the managers and team leads do not understand the metrics and there is insufficient communication between executive management and team management. The metric directives come from top down and they are which means most of the people setting the metrics have do so with little or no feedback from the team leads and supervisors who for the most part worked their way up from sales and support. Unrealistic metrics which team leads and management do not understand Very limited room for advancement
- 5.0Dec 31, 2019Social Media AdvisorCurrent Employee
Top of the line training. You are given all tools and the managers are willing to help you along with your teammates. Benefits are better than my military and railroad benefits. Teaches you a lot about yourself. Need to be mentally strong.
Can't work from home. Christmas eve you don't work but you aren't paid unless you request vacation hours.GoDaddy Response4y
We are so glad that you are able to benefit from our resources. We strive to make sure that our employees have all the tools they need to be successful!
- 3.0Nov 28, 2018Senior Software EngineerFormer Employee, more than 5 years
If you're starting out, GoDaddy is an awesome first company - you get a good balance of 'do grunt work to get better' and work life balance / not getting overwhelmed. Other engineers are generally helpful and supportive, so you won't feel like an idiot / feel like you're bothering somebody by asking for help If you are terminal in your career (e.g. senior software engineer), GoDaddy is also a great place to work. As long as you get your work done (bonus: most of the work you do isn't challenging anyways), you have good work life balance and decent benefits. GoDaddy is hands down one of the best places to rest and vest. After Blake took over and instituted culture change, the company has made great strides in hiring diverse software engineers - you should definitely apply here if you are a woman, LGBTQ, or an underrepresented minority Fast promotions - with a supportive manager and if you do enough 'visible' work (or if you're really lucky and are on a high-profile team), you can get promoted relatively fast. I have seen new college grads become senior software engineer after 2 years
Eroding benefits - for example, first, PPO100 got axed, then PPO90 wasn't fully covered (but PPO80 was), then -- surprise surprise, PPO80 wasn't fully covered either Pay - despite what management tells you, your pay is just a bit under market. I wasn't significantly underpaid, but just enough to make the stay vs leave calculus favor staying Product - some teams toot their own horn but ship really underwhelming product/features Silos - company-wide, each location generally operates as its own silo (e.g. SF vs Sunnyvale, Scottsdale vs Gilbert vs Tempe) as well as each org (hosting, domains, productivity, etc). Even within orgs, in general, teams operate siloed off from each other WLB - some people really live up to the company value of "live passionately" to the point where sometimes you wonder if they're even pulling their own weight Fast promotions - should someone with only 2 years of experience really be a senior software engineer?2