GoDaddy Employee Reviews about "pay"
64% would recommend to a friend
(587 total reviews)
62% approve of CEO
Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
- "Great Benefits (Although it will take you at least 90 days to get them)" (in 359 reviews)
- "The people are great and some of the work was challenging and I learned so much." (in 167 reviews)
- "Great culture and community with lot of fun incentives and freebies." (in 160 reviews)
- "The pay is good for an entry level position and it used to have a lot of room for growth." (in 147 reviews)
- "Good work life balance and you can take a lot of vacation" (in 81 reviews)
- "poor management and work styles" (in 104 reviews)
- "If you weren't in the club it was hard to move into senior leadership." (in 50 reviews)
- "You have a few good managers and if you're lucky, you overlap with them." (in 46 reviews)
- "No training or options to express concern only thru here" (in 42 reviews)
- "Low salary and no collaborative work" (in 40 reviews)
Ratings by Demographics
This rating reflects the overall rating of GoDaddy and is not affected by filters.
Found 587 of over 3K reviews
Updated Nov 30, 2023
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Reviews about "pay"Return to all Reviews
- 4.0Aug 7, 2015Anonymous EmployeeFormer EmployeeGilbert, AZ
Fun Company to work for. Things may have changed since 2011. I have heard things are much more 'corporate.' Base Pay range from 13.00 hr + depending on performance and duration of employment. If you are great at sales and customer service you can double your pay from bonuses. When the founder of the company was heavily involved with operations of the company, life was TERRIFIC! I mean I loved my job and worked my butt off for the success of the company. Not sure what the new company culture and management are like currently.
The frantic pace of incoming phone calls can be brutal. Micro-Management by management can be a drag, you basically needed permission to get up to go to the restroom, or lectured by management if you took more than 3 minutes. Bonus structures constantly changing can affect morale. Just when you seem to be getting really great and making a nice living, they typically would make it harder to hit their metrics and for less money.2GoDaddy Response9y
Thank you for your comments. I would like to address the fact that you felt you needed to ask for permission to run to the restroom. This is not our intention, nor do we want to micro manage every minute of your day. We are technically considered a contact center so we do need to have resources available and ready for our customers when they call us. However we are unlike many contact centers due to the fact that we do not have Adherence metrics. You can fluctuate when you go to breaks or need a minute to grab a drink when you need one. We look at available time. We ask you to be ready for our customers 96% of your scheduled time. We do have scheduled breaks and lunches but understand that some calls will go long and do not want you to miss out on that break. We are continually looking at our compensation and ensuring that we are leading the industry in pay as well as rewarding for the right behaviors.
- 2.0Oct 3, 2023Custom Success RepresentativeCurrent Employee, more than 3 yearsAustin, TX
Work from home is nice
They continue to do layoffs, with a steady-growing customer base. Which leaves the same workload behind for 60% of the staff. They are cross training most departments to learn an additional job for the same pay. They’ve had a hiring freeze for over a year, which doesn’t allow for promotions, but continue to hirer over seas employees.3GoDaddy Response2mo
Thanks for taking the time to provide feedback and sharing your experience with us. We understand and respect that there can be hard feelings during layoffs and we’re sorry you feel this way. We value and consider all feedback to help us continue to evaluate and improve the #GoDaddyLife.
- 4.0Apr 26, 2022Inbound Sales and SupportCurrent Employee, less than 1 year
Godaddy has great management and the perks such as medical/dental that you can extend to family is great. Role is quite flexible too
The pay isn’t as great and role is more sales driven that they originally let onGoDaddy Response2y
Thanks so much for taking the time to write us a review. At GoDaddy, we encourage all teammates to bring their true selves to work and provide honest feedback that will help us grow as a company. We value and consider all feedback to help us continue to evaluate and improve the #GoDaddyLife, and help you propel your career.
- 4.0Dec 29, 2019Sales RepresentativeCurrent Employee, more than 1 yearAustin, TX
Great training, fun and young environment, snacks/drinks available for purchase.
great commission structure but very low base pay and no pay incentives for tenured reps.GoDaddy Response4y
We hear you! As we're working to integrate our Austin team into the larger GoDaddy company, we are hyper-focused on making sure that you have upward mobility within the company.
- 1.0Mar 29, 2017Customer SupportFormer Employee, more than 5 yearsHiawatha, IA
401k benefits health benefits $2 lunches Lunch staff friendly
At the end of the day, you are a number. If you are not part of the director's good ol boy club from AZ, then you are nothing. 'caring' is hided behind threats of being promoted to 'customer' if you don't want to play by the rules of the director's 'house'. Says he listens and they all do if you are a man. Women are not treated equally. Management varies pay on department where the specialty teams supervisors are paid much less than inbound. If you don't hit quota, you are quick to be demoted. Lastly too many suicides in a company. Really stressful and not as glamorous as it seems.5GoDaddy Response7y
GoDaddy’s committed to leading the charge in pay parity among technology companies, in all locations around the world. We won’t quit until we are there – full stop. We constantly solicit feedback from our employees to ensure each contributor has fulfillment, purpose, and the autonomy to do their job well. Three things must be in equilibrium at GoDaddy, the customer experience, the employee experience and the results. They all matter, all the time. In recent months and for more than 20 years, we have continually evolved and delivered a number of employee-driven changes. Over the 100s of changes we've done, we have a pretty darn good batting average. Sometimes, we do miss the mark, we get it wrong and things don’t land. As in life and in work, we pick ourselves up at GoDaddy because we have a strong growth mindset. The good news is we learn quickly, we evolve and grow as a result of these learnings and always end up in a better place. We went to work, opened our ears and listened to our employees, this is something we have always done and will continue to do. It’s just in our DNA. It’s also important to note that, for many years, we have provided a number of employee assistance programs and resources for anyone in need of help. Our employees are our most valuable resource and their health and happiness is of paramount importance to us. Our site leader’s purpose is to uphold our Values and to provide a means for all employees to be their best. At times, that means driving a great culture and participating in some of our great employee events. Other times, they are responsible for performance evaluation and guidance. Everyone at GoDaddy, from the C-suite to the frontline consultants, owns the outcome of actions and understand we are a high performance organization that has some pretty incredible dreams for our small business customers. We want to win and we want to win for them! It’s for folks who want to be extraordinary. We all are individually responsible for a collectively awesome culture, at GoDaddy we all have a voice and we must use that voice when we are here to make this a tremendous place to be. In order to do that, feedback is critically important. As always, we encourage our employees to work fearlessly and provide feedback when they have it so that we collectively improve. Thank you for yours, it is appreciated and much of the items you address are already in flight or have been corrected that we have control over.
- 3.0Jul 26, 2016Customer Development RepresentativeFormer Employee, more than 5 yearsScottsdale, AZ
Great benefits including 401k, Medical, Dental, Vision. Employees medical is paid by the company so you only pay for the rest of your family if needed. Plenty of departments to move around in if you get bored easily.
The massive push for sales makes enjoyment of the job difficult. It is expected that you will offer things to the customer even if they don't need anything or if it won't necessarily help them. Management cares about the numbers more than the employees.8GoDaddy Response8y
The ultimate goal is to ensure that at the end of each interaction we help our small business customers move forward. It’s our job to ensure that our customers have the right products and solutions for their unique needs, we celebrate upgrades and downgrades. We also believe strongly in our mission and vision and will do everything to we make sure we give customers the opportunity to buy versus selling them. It’s the consulting approach and it differentiates us from the market. That’s the goal and we treat it as an honor to serve our customers in this fashion. Concerning our Leadership Team, we have extremely high expectations of all of them. One of these expectations is owning outcomes, we take their development extremely serious and part of this is implementing the feedback that is provided from both our employees and customers. We will continue to strive to improve our leaders, and greatly appreciate the time that you have taken to provide your feedback.
- 5.0Jul 13, 2017Software Engineer IIICurrent Employee, more than 1 yearScottsdale, AZ
Great team, leaders and people all around me. I can work on-site or remotely depending on my life condition and all tools for connecting to the team and doing the job effectively is at hand. I can be innovative, empower my team and everyone is open to teach, learn and help others. Compensation package is competitive. I can work on latest and greatest technologies available. Learning tools and courses are available to software engineers at no cost.
The pay is not as competitive as other tech companies but the compensation package tries to cover for that.
- 3.0Apr 9, 2016Professional Hosting ServicesFormer Employee, less than 1 yearGilbert, AZ
The environment there is very open to a lot of different lifestyles. Management is accessible and it didn't hurt that the base pay and $4 food truck/$3 cafeteria were available for you to eat during the day.
Management, while accessible, are quick to ignore you. There is a systematic lack of access to support staff with higher credentials during the nights and weekends. The aforementioned food benefits are not available during the nights or weekends. The bonus, while theoretically accessible, was hard to achieve. You must be a salesperson first in this position to succeed. Very high amounts of stress.3GoDaddy Response8y
Thank you for the candid feedback about your experience. In hosting as folks get more familiar with sales and tech, we know that those two career paths can seem like they don't travel the same road. We have very recently split queues into a hosting sales group and and hosting web pro group which focuses on the two sides of our business with greater focus rather than trying to fit everyone into the two handed approach of sales and support. Regarding Food truck benefits we now have them available at night for dinner, but not currently for weekends, something we can defiantly look into.
- 3.0Mar 1, 2021Content Specialist IIFormer Employee, more than 3 yearsAustin, TX
The pay is good for an entry level position and it used to have a lot of room for growth. Working remote is a plus. The ease of the company is a plus. It’s not hard to work here.
There’s always been a lack of communication from management. You’re expected to work hard but get paid less than you deserve. Since the pandemic started, there has been less room for growth. I wouldn’t recommend staying here for longer than 2 years
- 1.0Jul 10, 2016CDT (Outbound)Former Employee, more than 5 yearsGilbert, AZ
It was the greatest company I've ever worked for during the first couple years
This place has gone down hill. They used to care about their employees, pay was amazing, atmosphere was fun and rewarding, and everyone was pinching themselves that it might be a dream. Turns out, it was. They geared up to go public, and everything changed. We were pulled in a room every 90 days over the course of 2 years and received pay cut after pay cut. Worst part was how they always tried to spin how the pay cut was good for you and your family haha. They stopped treating people like adults and started treating everyone like a number. It made me really sad to see a place I imagined spending my whole career at, dive bomb down to a bottom of the barrel call center. Everyone who was tenured has now been quitting after the most recent cut. And any employee who ever went to HR about an issue, quickly found themselves out of a job - borderline illegal. STAY AWAY from this place!9GoDaddy Response8y
Regarding your posting "Gone downhill faster than Bode Miller." We are always seeking feedback, and respect the opinions of past, present, and future employees. Concerning recent changes, we always pride ourselves on paying our people above the market. We want to be the standard that others look at. There are times when we need and must make adjustments to ensure alignment across the organization and our goals. But, we always share the reasoning with our team members. Folks might not initially adapt to these types of changes, but they are explained and they are clearly communicated. Being adaptive and aligning our compensation to our goals and those of our customers is something we take seriously. This feedback is valued and we will use this to make our company better as we strive to continually, make our customers and employees feel valued, they come first, plain and simple.