Godiva Chocolatier Reviews | Glassdoor

Godiva Chocolatier Reviews

Updated October 13, 2018
486 reviews

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3.5
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Godiva Chocolatier Chief Executive Officer Annie Young-Scrivner
Annie Young-Scrivner
20 Ratings

486 Employee Reviews

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Pros
Cons
  • "no work/life balance whatsoever" (in 19 reviews)

  • "Upper management is fickle, it's hard to feel comfortable when you work for an unstable company" (in 39 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (4)

    "LOVE working for Godiva!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Boutique Manager in Ottawa, ON (Canada)
    Current Employee - Boutique Manager in Ottawa, ON (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Godiva Chocolatier full-time (More than a year)

    Pros

    Amazing support from fellow team members and management.
    Feel like a valued employee, constant praise and recognition.
    Best work/life balance I've ever had as a manager.

    Cons

    Training program/length needs some work. Structure etc.,
    Very American based
    Interview process is lengthy


  2. Helpful (5)

    "New Job - CRAZY Holiday Season"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Boutique Manager
    Current Employee - Boutique Manager
    Recommends
    Positive Outlook

    I have been working at Godiva Chocolatier full-time (Less than a year)

    Pros

    -competitive salary
    -supportive District Manager
    -good work/home life balance
    -paid holidays

    Cons

    took over an understaffed store

    Advice to Management

    -need a more cohesive training manual for new managers
    (all the info we need in one place)

  3. "It's good for students"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Godiva Chocolatier part-time (More than a year)

    Pros

    Schedule flexibility
    tuition reimbursement
    free treats
    friendly/laid back environment - just as long as your on task
    Nice feeling when someone enjoys what you've made

    Cons

    Registers are slow and can cause the line to be backed up
    They make you upsell until you're blue in the face, even when you can tell that the customer clearly doesn't want anything else
    Payroll sucks

    Advice to Management

    The loyalty program is a joke and needs to go
    Update technology


  4. "Pleasant job overall"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Seasonal Chocolatier in Sacramento, CA
    Former Employee - Seasonal Chocolatier in Sacramento, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Godiva Chocolatier part-time (Less than a year)

    Pros

    Great employee discount, pleasant working environment, able to sample products and friendly co-workers.

    Cons

    Cons would be overselling to customers and the store gets slow during non-seasonal periods.

    Advice to Management

    No advice


  5. "Career Development"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    No opinion of CEO

    I worked at Godiva Chocolatier full-time (More than 5 years)

    Pros

    Discount on product
    Work from home
    Office location

    Cons

    No opportunities for growth


  6. "Keyholder"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Keyholder
    Former Employee - Keyholder
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Godiva Chocolatier part-time (More than 3 years)

    Pros

    Easy work, co-worker are great

    Cons

    insufficient work hours , complicated management, stress easily

    Advice to Management

    CARE, RESPECT AND ACKNOWLEDGE your employees


  7. "It's what you would expect from a small chocolate store in the mall"

    StarStarStarStarStar
    Current Employee - Sales Associate - Chocolatier
    Current Employee - Sales Associate - Chocolatier

    I have been working at Godiva Chocolatier part-time (Less than a year)

    Pros

    Ofc being around chocolate all day has it's perks and it definitely attracts great co workers

    Cons

    I found myself not having enough of blenders for some of the things they asked you to, for example the shakes and felt it was a hectic environment

  8. "Great to be around chocolate, but not as great as one would think"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Seasonal Sales Associate
    Former Employee - Seasonal Sales Associate
    Doesn't Recommend

    I worked at Godiva Chocolatier part-time (Less than a year)

    Pros

    The ability to have a flexible schedule and a chocolate or two every now and then.

    Cons

    Your feet might hurt from standing up the entire shift. The shop I worked at was small too which made it h*ll to be confined to such small areas. There are specific rush hour times which mostly land on weekends so shifts during the week are filled with trying to find busy work to do which gets boring real quick.


  9. Helpful (1)

    "Not bad at all"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Key Holder in Garden City, NY
    Current Employee - Key Holder in Garden City, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Godiva Chocolatier part-time (More than a year)

    Pros

    Work with chocolate, sell to people that like chocolate

    Cons

    More corporate then it needs to be

    Advice to Management

    Stay on message, you sell chocolate, enjoy what you do


  10. "Awesome"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate in Dallas, TX
    Former Employee - Associate in Dallas, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Godiva Chocolatier part-time (Less than a year)

    Pros

    I had lovely co-workers. We had a lot of fun and the hours were flexible.

    Cons

    I do not have a bad thing to say. I've worked at a lot of places and all this time later, Godiva is still one of my favorite places to have ever worked.


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