Godiva Chocolatier Reviews | Glassdoor

Godiva Chocolatier Reviews

Updated January 29, 2019
502 reviews

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3.3
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Godiva Chocolatier Chief Executive Officer Annie Young-Scrivner
Annie Young-Scrivner
24 Ratings

Employee Reviews

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Pros
  • "Great employee discount I'm sure you will love" (in 29 reviews)

  • "I have a good Work/Life balance as well as excellent benefits, which is important" (in 14 reviews)

Cons
  • "no work/life balance whatsoever" (in 20 reviews)

  • "Upper management is fickle, it's hard to feel comfortable when you work for an unstable company" (in 39 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (4)

    "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Current Employee - Chocolateer/Sales Associate in Dallas, TX
    Current Employee - Chocolateer/Sales Associate in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Godiva Chocolatier part-time (More than a year)

    Pros

    Godiva encourages you to be a better sales associate and to please all customers. The scheduling is flexible and you get payed well for the amount of work you do. It is great for someone that is In college that is also looking for a fun part time job.

    Cons

    no cons the experience has been great

    Advice to Management

    none


  2. "Sales associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Los Angeles, CA
    Former Employee - Sales Associate in Los Angeles, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Godiva Chocolatier full-time (More than a year)

    Pros

    Fun Coworkers, benefits, good place to start your first job.

    Cons

    Little hours (except on holidays), some days are very slow.

  3. "Flexible hours, decent part time pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate
    Former Employee - Sales Associate
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Godiva Chocolatier part-time (More than 3 years)

    Pros

    Schedule was flexible and the job was relatively easy.

    Cons

    Manager but it has changed and therefore all is good now.


  4. "An okay place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Aurora, IL
    Former Employee - Sales Associate in Aurora, IL
    Doesn't Recommend

    I worked at Godiva Chocolatier part-time (Less than a year)

    Pros

    Free chocolate
    Positive work environment
    Friendly people

    Cons

    The pay isn't enough for the work


  5. "Not worth it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Roseville, CA
    Former Employee - Sales Associate in Roseville, CA

    I worked at Godiva Chocolatier part-time (Less than a year)

    Pros

    Lots of free chocolate, flexible hours

    Cons

    almost no hours until seasonal then hours are smashed into any open time in your availability

    Advice to Management

    Store mananger was awful and unprofessional but I’m aware that she’s not longer there so maybe better now


  6. "Low pay don't work here unless you're in high school."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Fairfax, VA
    Former Employee - Sales Associate in Fairfax, VA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Godiva Chocolatier part-time (More than a year)

    Pros

    40% off everything. I got to eat some of the melted chocolate every time I dipped strawberries. But thats not allowed.

    Cons

    Pay was $9.50 in the Northern Virginia area. Which is really bad. No benefits for part time. Don't work here unless you're in highschool.


  7. Helpful (1)

    "Don't bother to work here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Seasonal Sales Associate in New York, NY
    Current Employee - Seasonal Sales Associate in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Godiva Chocolatier part-time (Less than a year)

    Pros

    Interaction with customers and helping them

    Cons

    Hired for very short term. Company closing stores, no hours

    Advice to Management

    Don't lie about term of employment. You only hire for holiday rush say so!

  8. "Decent Work for Decent Pay"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Was a decent job for a high schooler. Need to be able to hawk chocolate to people all day.

    Cons

    Have to stack chocolate.


  9. Helpful (5)

    "Incompetence Abounds"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Regional Marketing in New York, NY
    Current Employee - Regional Marketing in New York, NY
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Godiva Chocolatier (Less than a year)

    Pros

    Chocolate, good healthcare, some nice people, chocolate.

    Cons

    They promote incompetent people, who will literally tell you that the way to get promoted is to make friends with the right people. Micromanagers, no work-life balance, no PTO (10-15 days max), barely any holidays, you don't even get the day after Christmas off. Understaffed at Corporate, overworked, and people working at the director level who can barely do the job.

    Advice to Management

    If you won't give more Holiday time, at least do more than 10-15 days PTO. For lower level employees, 10 days a year PTO is unlivable; it is impossible to have a healthy work-life-balance with this, and with mental health on the decline, this is an issue. Train your managers and directors better before giving them direct reports, half of these people have no idea what they're doing and are treating their subordinates like garbage just to prove their seniority. Bullying is a real problem, as is harassing employees. Culture is severely lacking.


  10. "Chocolatier"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    Pros

    The sampling of new products

    Cons

    Did not feel appreciated for my hard work