Godiva Chocolatier Reviews | Glassdoor

Godiva Chocolatier Reviews

Updated November 26, 2018
497 reviews

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3.5
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Godiva Chocolatier Chief Executive Officer Annie Young-Scrivner
Annie Young-Scrivner
22 Ratings

Employee Reviews

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Pros
Cons
  • "no work/life balance whatsoever" (in 20 reviews)

  • "Upper management is fickle, it's hard to feel comfortable when you work for an unstable company" (in 39 reviews)

More Pros and Cons

  1. "A wonderful place if you love working with people and chocolate."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Godiva Chocolatier full-time

    Pros

    Hours, Flexible Scheduling, Good Management

    Cons

    I do not have any to list.


  2. "Sales associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Los Angeles, CA
    Former Employee - Sales Associate in Los Angeles, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Godiva Chocolatier full-time (More than a year)

    Pros

    Fun Coworkers, benefits, good place to start your first job.

    Cons

    Little hours (except on holidays), some days are very slow.

  3. "Decent Work for Decent Pay"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Was a decent job for a high schooler. Need to be able to hawk chocolate to people all day.

    Cons

    Have to stack chocolate.


  4. "Chocolatier"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    Pros

    The sampling of new products

    Cons

    Did not feel appreciated for my hard work


  5. Helpful (3)

    "Incompetence Abounds"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Regional Marketing in New York, NY
    Current Employee - Regional Marketing in New York, NY
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Godiva Chocolatier (Less than a year)

    Pros

    Chocolate, good healthcare, some nice people, chocolate.

    Cons

    They promote incompetent people, who will literally tell you that the way to get promoted is to make friends with the right people. Micromanagers, no work-life balance, no PTO (10-15 days max), barely any holidays, you don't even get the day after Christmas off. Understaffed at Corporate, overworked, and people working at the director level who can barely do the job.

    Advice to Management

    If you won't give more Holiday time, at least do more than 10-15 days PTO. For lower level employees, 10 days a year PTO is unlivable; it is impossible to have a healthy work-life-balance with this, and with mental health on the decline, this is an issue. Train your managers and directors better before giving them direct reports, half of these people have no idea what they're doing and are treating their subordinates like garbage just to prove their seniority. Bullying is a real problem, as is harassing employees. Culture is severely lacking.


  6. "It's good for students"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Godiva Chocolatier part-time (More than a year)

    Pros

    Schedule flexibility
    tuition reimbursement
    free treats
    friendly/laid back environment - just as long as your on task
    Nice feeling when someone enjoys what you've made

    Cons

    Registers are slow and can cause the line to be backed up
    They make you upsell until you're blue in the face, even when you can tell that the customer clearly doesn't want anything else
    Payroll sucks

    Advice to Management

    The loyalty program is a joke and needs to go
    Update technology


  7. "Lazy unprofessional managers, dirty store."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Tampa, FL
    Former Employee - Anonymous Employee in Tampa, FL
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Godiva Chocolatier part-time (More than a year)

    Pros

    Free chocolate which can get tiring after a while.

    Cons

    Unprofessional manger (at my store), plays favorites with employees to adjust hours, overall unpleasant work environment.

    Advice to Management

    Hire managers who are polished and professional.

  8. "Assistant Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Store Manager in Sunrise, FL
    Former Employee - Assistant Store Manager in Sunrise, FL
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Godiva Chocolatier full-time (Less than a year)

    Pros

    Great learning experience. Samples.

    Cons

    Up keep of store. Ice cream machine cleaning. Leakages, and stains. Fruit dipping.

    Advice to Management

    Kronos management should be more strict. Store Shoppertraks are completely unnecessary.


  9. "Pleasant job overall"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Seasonal Chocolatier in Sacramento, CA
    Former Employee - Seasonal Chocolatier in Sacramento, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Godiva Chocolatier part-time (Less than a year)

    Pros

    Great employee discount, pleasant working environment, able to sample products and friendly co-workers.

    Cons

    Cons would be overselling to customers and the store gets slow during non-seasonal periods.

    Advice to Management

    No advice


  10. "Career Development"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    No opinion of CEO

    I worked at Godiva Chocolatier full-time (More than 5 years)

    Pros

    Discount on product
    Work from home
    Office location

    Cons

    No opportunities for growth