Godiva Chocolatier Reviews | Glassdoor

Godiva Chocolatier Reviews

Updated December 6, 2017
432 reviews

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Pros
Cons
  • no work/life balance whatsoever (in 18 reviews)

  • Little support from upper management (in 36 reviews)

More Pros and Cons

  1. "For the love of chocolate!!!!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Godiva Chocolatier full-time

    Pros

    Godiva has a fantastic atmosphere, it's face paced and every day is new and exciting! If you can thrive is a friendly non competitive sales environment this is probably the place for you. And at the end of the day you're working with with worlds best chocolate! What's not to love?!?

    Cons

    It's easy to get carried away!


  2. "Chocolatier/Keyholder"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Godiva Chocolatier full-time

    Pros

    Pretty flexible work schedule and nice pay.

    Cons

    No real chance for higher employment it seems

  3. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Godiva Chocolatier part-time

    Pros

    The Chocolate, The Experience,

    Cons

    The Manager, They always would cancel schedule.

    Advice to Management

    They need to have more patience with their employees learning the product.


  4. "Just started and having fun!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Boutique Manager in Jersey City, NJ
    Current Employee - Boutique Manager in Jersey City, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Godiva Chocolatier full-time (Less than a year)

    Pros

    Supportive DM. Competitive salary. Friendly and informative recruiter. Enjoy selling Godiva Chocolate and making customers happy everyday. Employee discount 40%.

    Cons

    This location is a challenging hiring environment. Product sells so well we sometimes run short. Hard to hear customers when blenders are on.

    Advice to Management

    Need a more cohesive training guide for store operations. Old dippers which take long to temper.


  5. "Great place to start"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shift Leader in Stamford, CT
    Current Employee - Shift Leader in Stamford, CT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Godiva Chocolatier part-time (More than a year)

    Pros

    Great place to work, very professional as well as understanding and commitment management.

    Cons

    A lot of work to do in the holiday season.


  6. "Supply chain"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Godiva Chocolatier full-time

    Pros

    Great brand. Global. Part of a larger conglomerate

    Cons

    Very hierarchical, managed by authority not collaboration. This was due to the outgoing CEO so hopefully the new CEO is better. Owned by a Turkish holding company and they operate very differently from the US way.

    Advice to Management

    Trust people to do their jobs. Ask employees for their opinion


  7. Helpful (1)

    "Good for the chocolate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Honolulu, HI
    Former Employee - Anonymous Employee in Honolulu, HI

    Pros

    40% discount, access to otherwise unaffordable chocolate

    Cons

    Don't expect to breathe for a minute. Even if it's slow they expect you to do everything you possibly can. You're a retail store clerk, a barista, food services all in one. I also had a particularly rude manager that made things worse.

  8. Helpful (1)

    ""Pathetic Management""

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Reading, PA
    Former Employee - Anonymous Employee in Reading, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Godiva Chocolatier full-time (Less than a year)

    Pros

    Some good colleagues. Wonderful hard working plant personnel!! I was a full time salaried employee for more than 7 years. Good Benefits!!

    Cons

    The title says it all!! Management that barely works 5 days a week seems to think it is acceptable for everyone else to work 7 days a week and claims Godiva has a great work / life balance ethic!! What a joke!! They get rid of as many full time people that are there the most years so they can hire temps to replace them. They don't pay temps sh--!! They pay no benefits to them!!

    Advice to Management

    When I started at Godiva it was a great place to work....It is not a great place to work anymore and that is starting to show in the sales market.....If they go under they have only their selfish management to blame!! Start treating the lower salaried personnel and plant personnel with some respect!! Shame on you!! You deserve to lose all the great people you have in the past 2 years!!


  9. "Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Schaumburg, IL
    Current Employee - Anonymous Employee in Schaumburg, IL
    Approves of CEO

    I have been working at Godiva Chocolatier full-time (More than 3 years)

    Pros

    Amazing company that cares about its employees and listens to what they have to say. Great management and work life balance. You get to delight customers all day with the delicious chocolate.

    Cons

    Becoming addicted to the chocolate!


  10. "Great part time job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Godiva Chocolatier part-time

    Pros

    Fun, friendly enviornment, attainable sales goals, good discount

    Cons

    Not many hours available, have to wear all black


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