KEY NOT FOUND: coverImgAlt
Logo
See All Photos

Godiva Chocolatier

Engaged Employer

Godiva Chocolatier

Add a Review

Godiva Chocolatier Employee Reviews about "upper management"

Updated Aug 18, 2021

To filter reviews, or .

Found 64 of over 880 reviews

3.9
70%
Recommend to a Friend
78%
Approve of CEO
Godiva Chocolatier CEO Nurtac Afridi  (no image)
Nurtac Afridi
49 Ratings

Top Review Highlights by Sentiment

Pros
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of Godiva Chocolatier and is not affected by filters.

Want more demographic options?

Reviews about "upper management"

Return to all Reviews
  1. 3.0
    Former Employee, more than 1 year

    Laid back job with no room to grow.

    Sep 21, 2015 - PT Supervisor and KeyHolder in Destin, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Paid weekly. Decent pay. Laid back atmosphere. Easy dress code. 40% off employee discount. Decent hours to compliment the pay.

    Cons

    No room to grow within company. Upper management (Store Manager and District Manager) lacking. Associates constantly overlooked and not getting recognition.

    Continue reading
    1 person found this review helpful
  2. 2.0
    Current Employee, more than 8 years

    Chocolatier-keyholder

    Feb 18, 2017 - Keyholder/Floor Leader in New York, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    I started working at Godiva as seasonal help and was asked to stay on, that was over 10 years ago.If you have to work retail, this job is fine, especially if you have a full time job elsewhere. They work with my schedule and homelife and my manager is fantastic.

    Cons

    The quality of the product has decreased since Campbell sold Godiva. It was once known as a luxury chocolate and has been down graded to commercial. The brand went downhill when they started stocking it in CVS, Walgreens, Walmart, and other big box stores but the prices keep going up. It's a commercial chocolate, made in a factory, flash frozen and stored in a warehouse for god knows how long. The packaging as changed also, they once had cute tie-ons for all the different holidays, now it's a ribbon like all the other chocolates available. Godiva is grasping at straws, ice cream. shakes and now smoothies. I see them taking out the display tables and putting in little bistro table and we will become waiters and waitresses. Upper management does not have a clue as to what happens on a day to day basis in the boutiques. Product does not arrive on time for holidays yet you are expected to meet ridiculous goals. You can't sell what you don't have. The pay is slightly above minimum wage when you first start and raises are ridiculously low. There is no room for advancement and absolutely no creative thinking. You do what they tell you to do whether or not it makes sense for your store or not. The people who work in the store have no input yet we are the ones that deal with the customers everyday. Upper managemen