Gogo Reviews | Glassdoor

Gogo Reviews

Updated September 13, 2018
137 reviews

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2.9
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Oakleigh Thorne
8 Ratings

137 Employee Reviews

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Pros
  • "Fast paced work environment; you are never bored and something new to learn" (in 17 reviews)

  • "Gogo provides great work/life balance and knows how to recognize it;s employees" (in 9 reviews)

Cons
  • "None experienced as it offers proper work life balance" (in 12 reviews)

  • "Because of the large amount of growth in short period of time we continue to go through growing pains" (in 8 reviews)

More Pros and Cons

  1. "Intern"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Great place to work. Lot of learning opportunities.

    Cons

    None experienced as it offers proper work life balance.


  2. Helpful (3)

    "Lack of transparent and effective communication"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Negative Outlook
    Approves of CEO

    I worked at Gogo full-time (More than 3 years)

    Pros

    Nice office space downtown in a great location right next to OTC. I found the work flexibility (work remotely on short notice), discretionary time off, and easy going attitude very enjoyable. They have pretty good health benefits and nice office equipment (laptops), break room. It’s the little things that make a difference. Lots of smart people who are very knowledgeable about their area of expertise.

    Cons

    No career path and very little development beyond learning stuff on the job. Lack of attention in this aspect made people feel too expendable. Company has struggled to find a direction for the business, explain it well to employees, and then actually make headway into executing. Too many similar departments that have overlapping responsibilities.

    Advice to Management

    Be more open and communicate things to employees more regularly than a town hall and more interesting/relevant than a blogpost.

  3. Helpful (2)

    "engineer"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Gogo full-time

    Pros

    Location close to train station

    Cons

    A lot of people left company.


  4. "Great people to work with"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Data Steward in Chicago, IL
    Current Employee - Data Steward in Chicago, IL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Gogo full-time (More than a year)

    Pros

    Great benefits, company events, interesting projects

    Cons

    Redundancy of work, operational inefficiency


  5. "Sys Admin"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Gogo (Less than a year)

    Pros

    It's really great to work there !

    Cons

    nothing downside, why a company need always have downside ?


  6. Helpful (9)

    "Doomed to fail despite all efforts"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate Creative Director
    Former Employee - Associate Creative Director
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Gogo full-time (More than 8 years)

    Pros

    Company has a great Chicago location, right outside both major train stations. Good PTO policy and decent benefits.

    Cons

    Dysfunctional at every level - finance department is a mess of disastrous ERP implementation and extreme staff turnover. Vendors regularly paid late (+90 days). Product management filled with people with no industry experience. Upper management and C-Suite totally oblivious to the issues and full of the people who actually caused many of the problems. Company has dissolved most of its creative and marketing team. HR department universally hated, bribes staff to leave positive reviews or asks short term interns to leave reviews that carry the same weight as long time employees. Company has a dreadful reputation in the Chicago developer community as toxic, making recruiting extremely hard.

    Advice to Management

    Take the money and run. There is no reason to continue at the current pace. Gogo 2020 is mocked internally. Break BA and CA up and


  7. Helpful (15)

    "Cesspool"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Irvine, CA
    Former Employee - Anonymous Employee in Irvine, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Gogo full-time (More than 3 years)

    Pros

    No pros whatsoever. Absolutely the single worst place that I've ever worked. Management is not your friend here, don't be fooled.

    Cons

    Where to start? Advancement by butt kissing the Director (works best if you're female) and backstabbing your coworkers so that you take credit for their work and paint them in a negative light, a CEO who thinks short sellers are tanking his company's stock instead of poor company fundamentals, hire for a specific position and then put you in another role, product that is consistently inconsistent, travel to the point where you will forget what your family looks like.

    Advice to Management

    Clean house by starting with yourselves.

  8. "Senior Accountant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Accountant in Chicago, IL
    Current Employee - Senior Accountant in Chicago, IL
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Gogo full-time (More than 3 years)

    Pros

    Most people work well together. Your ideas and process improvements are listened to and implemented.

    Cons

    Very top heavy compared to most finance organizations.


  9. "Good company with normal problems"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Gogo full-time

    Pros

    Gogo has competitive salaries, it's close to public trans, has good health benefits, 401k matching, and generous time off (depending if there are no conflicts with your manager). Gogo has a lot of coffee options, but its too bad I don't like coffee. It's relatively challenging, but work life balance is very good. The industry can be fun yet challenging.

    Cons

    There's always some uncertainty when a company goes through financial troubles. Gogo is addressing many issues but speed in which they get resolved could be a little faster.

    Advice to Management

    Be more transparent to all employees. Communication down the hierarchy could use some help. Keep allowing employees to grow their career, but give them a path to where they want to be.


  10. "Good Luck to all"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Neutral Outlook
    Approves of CEO

    I worked at Gogo full-time

    Pros

    I wanted to work at Gogo since I was 25! I got the opportunity to and I am glad that I did. I am hopefully that Oak and team can make Gogo what it should be because I know it can be successful with the right leadership in place.

    Cons

    The state of the business is shaky right now but I feel they are on the right path with Oak in place!!

    Advice to Management

    Continue moving forward and making Gogo successful.


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