Gogo Reviews | Glassdoor

Gogo Reviews

Updated September 12, 2017
103 reviews

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3.3
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Michael J. Small
64 Ratings

103 Employee Reviews

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Pros
  • Great work/life ethic within a fast paced leading edge technology company (in 16 reviews)

  • Gogo provides great work/life balance and knows how to recognize it;s employees (in 7 reviews)

Cons
  • Work life balance is not well balanced (in 13 reviews)

  • Some growing pains with organizational structure and processes (in 7 reviews)

More Pros and Cons

  1. Helpful (1)

    "Gogo Company Review from an engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Gogo full-time (More than a year)

    Pros

    Great location, friendly office atmosphere, work is challenging.

    Cons

    System processes are still in development so they change frequently.


  2. Helpful (2)

    "Good company, very disorganized"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Gogo full-time (More than a year)

    Pros

    Freedom to be creative, take ownership of projects, free thinking

    Cons

    Incredibly disorganized and dysfunctional, needs a massive re-structuring

    Advice to Management

    Bring in talent who have worked in the big leagues of aerospace to turn things around.

  3. Helpful (2)

    "Fun office/mess of a gameplan"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Gogo full-time (Less than a year)

    Pros

    great office, energized employees, people genuinely want to solve problems and do good work.

    Cons

    getting changes made can be slow, but leadership can pivot priorities really quickly

    Advice to Management

    make processes more transparent


  4. Helpful (2)

    "Data Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Gogo full-time

    Pros

    Friendly team, supportive managers, flexible work schedule

    Cons

    Some of duplicated works across different teams in the company which are causing confusion when results are not matching.


  5. Helpful (7)

    "Looks great but..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Finance in Chicago, IL
    Former Employee - Finance in Chicago, IL
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Gogo full-time (More than a year)

    Pros

    Decent pay and benefits and nice office

    Cons

    Management is downright toxic! As has been noted by others there are way too many managers and directors who shamelessly play favorites.
    Very long work hours. no consistent direction from management. Absolutely shamefully horrible systems to work with requiring hours of work to correct things that should happen automatically. Groups quite often do NOT get along at all.
    Discretionary time off is an absolute JOKE as you will most likely never be able to use it.

    Advice to Management

    Identify and deal with your toxic leaders who are chasing away your top talent and pursuing pet projects that just waste time and money while bringing no value to the organization.


  6. Helpful (10)

    "Great Company/Terrible Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Engineer in Chicago, IL
    Former Employee - Engineer in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Gogo full-time (More than a year)

    Pros

    It's a great company with a lot of potential, and a lot of promise. The pay and benefits are great, and the CEO has a great vision. Most of the coworkers are knowledgable and a pleasure to work with. They have great parties and get-togethers for the employees once in a while.

    Cons

    First off, every other person is a "director" or a "manager"...so much to the extent that the chain of commands gets confusing and difficult to deal with. This is not only due to the random titles, but also because most of these "directors" and "managers" have zero qualification for the position they are placed in. Director plays favorites and places unqualified managers and leads within their team and usually hire family friends and people of their own ethnicity. This makes the work environment very toxic and stressful.

    Advice to Management

    To CEO and executives: look into this! A lot of qualified people are being misplaced or let go due to favoritism.


  7. Helpful (1)

    "Quality"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Challenging, fast & dynamic. Great comp & benefits & most of people are awesome to work with. Great facility in downtown ( lounge has some cool stuff like tennis, foosball , massage chair etc)

    Cons

    Too much dependency(quality) on external vendors. Values are not aligned within all departments . Work life balance is not well balanced

    Advice to Management

    Work on better cross functional collaboration & relationships.

  8. Helpful (6)

    "You Work for VP not Gogo"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Negative Outlook
    Approves of CEO

    I have been working at Gogo full-time

    Pros

    Great Technology, Cutting Edge Innovative

    Cons

    No Pay for performance unless you are favorite. Uneven Fairness. You may be working on cutting edge but does it benefit your Employer?

    Advice to Management

    Treat your Employees Fair

    Gogo Response

    May 4, 2017 – Employer

    Thanks for sharing your feedback on your experience. With the introduction of our new company-wide Quarterly Connections process, we’re investing in skill building focused on providing meaningful... More


  9. Helpful (7)

    "About GOGO"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Gogo full-time

    Pros

    Good Work and life Balance.

    Cons

    DevOps is Golden Child of GOGO, Everything depends on DEVOps only. If you have question you are prohibited to see DevOps guys. They are by default super busy and you can't approach them. Their changes are always consider as a mission Critical changes. No one can ask any Questions to them. If you join as a Developer(s) make sure you are available 24x7, it's your code and you are responsible.... Really ! you want to code or you want to available for Support ? What about DevOPS : Development and Operation.

    Advice to Management

    Equal rights to all.

    Gogo Response

    Apr 18, 2017 – SVP Platform and Services

    This recent IJUG meetup presented by a developer gives insight into DevOps at gogo. This is a combined effort across many teams, and progress continues... More


  10. Helpful (1)

    "Growing Pains"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at Gogo full-time

    Pros

    Gogo is a great place to learn. The sky is the limit if you can get things done.

    Cons

    Lack of defined process. Silos and bickering from the executive level through the ranks.

    Advice to Management

    Get your hands dirty. Know what your teams are working on. Stop reacting and start planning.


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