Gogo Reviews | Glassdoor

Gogo Reviews

Updated Jun 6, 2019

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Found 152 reviews

3.3
StarStarStarStarStar
Rating TrendsRating Trends
47%
Recommend to a Friend
71%
Approve of CEO
Oakleigh Thorne
14 Ratings
Pros
  • "Fast paced work environment; you are never bored and something new to learn(in 17 reviews)

  • "Nice office space downtown in a great location right next to OTC(in 11 reviews)

Cons
  • "None experienced as it offers proper work life balance(in 12 reviews)

  • "Because of the large amount of growth in short period of time we continue to go through growing pains(in 8 reviews)

More Pros and Cons
  1. Helpful (1)

    "Nice company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Gogo full-time for more than 5 years

    Pros

    Top of the line technology Nice perks Friendly environment Great place to learn and grow

    Cons

    Little bit of Corporate politics Working aggressively get new clients

    Advice to Management

    Keep doing the good work but try to slow down the business expansion.

    Gogo2019-01-11
  2. Helpful (7)

    "Struggling"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Gogo full-time for more than 8 years

    Pros

    Good work environment, convenient to the train, some really good people who know what they’re doing, good technology

    Cons

    Some really poor performers just hanging on, while talented people leave. No technology road map.

    Advice to Management

    Get some leaders who truly understand your airline customers and who understand it’s a relationship business

    Gogo2019-03-29
  3. Helpful (8)

    "Okay!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Gogo full-time

    Pros

    Benefits, pay, location, technology & some smart people that works here

    Cons

    Too many management layers, highly unorganized and lack of trust within leadership and people who actually do work.

    Advice to Management

    Do work and play less political games.

    Gogo2019-01-31
  4. Helpful (7)

    "Unique business, but disorganized chronically"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Analyst 
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Gogo full-time for more than 5 years

    Pros

    Combination of many complex technologies and challenges, which leads to many opportunities to find something fun or interesting to do in any engineering domain - telecom, satcom, networking, ecommerce, global logistics and fleet maintenance, HW design-testing-integration, UX, IP-TV, aircraft engineering, big data, data science.

    Cons

    Chronically extremely disorganized, upper management does not seem able to turn business around; very uneven level of people, if you are lucky your team will have good management and talent that is fun to be around.

    Gogo2019-01-11
  5. Helpful (15)

    "Pass"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Other in Chicago, IL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Gogo full-time for more than a year

    Pros

    Convenient location, decent benefits, did I mention location?

    Cons

    Director and above level management have no idea what it is their employees do. Company has gotten restructured so many times some new hires have had 3 different people they’re reported to within a year. There is no trust within teams and overall a dysfunctional time to be part of this company. Directors have multiple teams under their belt some of which have no experience in the field they are managing which makes it...

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    Advice to Management

    Get Directors and above that care and are well versed in the field they are managing. You are losing great talent because good employees can’t do the job plus explain to their superiors why or how it is they’re working on what they’re working on.

    Gogo2018-12-18
  6. Helpful (8)

    "Technical Writer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Gogo full-time for more than a year

    Pros

    Some of the best teammates and some of the smartest people I have had the privilege to work with. Company has a great product and nice working facilities. Good benefits.

    Cons

    DTO "discretionary time off" is not what they say it is. Up to your manager to grant the time, then you are expected to work on your time off. Basically, you are "on call" 24/7 and it is expected that you are on call to work weekends. Management needs to keep their promises. Lots of good employees have left because of poor management.

    Advice to Management

    Keep your promises. Do what you say you are going to do.

    Gogo2018-11-26
  7. Helpful (1)

    "Never a dull mpment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Gogo full-time

    Pros

    Great people and evident dedication. Being part of the IOT community means nothing stays stagnant here. Boredom is one word I would never use here.

    Cons

    Can be some long hours.

    Advice to Management

    Keep the communications open and coming.

    Gogo2018-10-25
  8. Helpful (7)

    "Accounting Department"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Gogo full-time

    Pros

    Pay and Benefits. Coworkers are great.

    Cons

    Management likes to push deadlines and unrealistic workloads.

    Gogo2018-11-26
  9. Helpful (1)

    "Gogo Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Functional Systems Analyst in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Gogo full-time for more than a year

    Pros

    Great folks to work within a demanding environment.

    Cons

    I found no cons

    Advice to Management

    Keep up the good work

    Gogo2018-10-08
  10. Helpful (36)

    "Sinking Ship"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Finance in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Gogo full-time for more than a year

    Pros

    Central location near city and commuter train lines and nice physical office space Competitive salary and benefits Diverse workforce

    Cons

    Most people still working at Gogo don't want to be there anymore for many of the reasons outlined below (and more). Financial Instability: Over the past year, Gogo’s stock price has plummeted over 50%. The company is unprofitable and burning cash at an alarming rate. The CEO has publicly acknowledged that Gogo needs additional capital to survive. Either the interest payments and debt will bankrupt the company, or...

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    Advice to Management

    Next time you have a layoff, use it to get rid of the excess layers of management. Replace those VPs and Directors with Analyst level employees who provide value added work at a lower wage. Stop bribing people to stay with title promotions and pay increases. This happens constantly even when the scope of an employee’s role remains the same and they take on no additional responsibility. It leads to low employee...

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    Gogo2018-10-23
Found 152 reviews