Gold Star Mortgage Reviews | Glassdoor

Gold Star Mortgage Reviews

Updated August 1, 2017
63 reviews

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3.8
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Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
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Daniel Milstein
44 Ratings

63 Employee Reviews

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Pros
  • Great work environment that fosters advancement and personal growth (in 7 reviews)

  • The work environment was very laid back, and the pay was very good (in 4 reviews)

Cons
More Pros and Cons

  1. "Great Place to Work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Gold Star Mortgage full-time

    Pros

    Great work environment, and people work as a team, friendly coworkers

    Cons

    Pay is not that great, makes it difficult to survive


  2. "Hard to get loans closed"

    StarStarStarStarStar
    Former Employee - Loan Officer
    Former Employee - Loan Officer
    Doesn't Recommend
    Disapproves of CEO

    I worked at Gold Star Mortgage (More than 3 years)

    Pros

    Work remotely, knowledgeable production dept.

    Cons

    Their closing dept is understaffed.

  3. "From Class to Trash"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Gold Star Mortgage full-time (Less than a year)

    Pros

    The owner of the company is an amazing person. He has a lot of respect for his employees

    Cons

    There is one sour apple in the company that makes working for this company a complete misery. She is a true example of a Bully. Im surprised this company doesn't have lawsuits against them. She pressures people into doing things that are morally incorrect. Im glad I got out. It was like being in an abusive relationship

    Advice to Management

    My advise to the owner (not management) is that your empire that you worked so hard to build, is being destroyed by someone you think is qualified. She took your class and made it trash.


  4. "Post Consummation Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Post Consummation Specialist in Ann Arbor, MI
    Former Employee - Post Consummation Specialist in Ann Arbor, MI
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Gold Star Mortgage full-time (More than a year)

    Pros

    They were close to my home! The work environment was very laid back, and the pay was very good!

    Cons

    Each department was more like a clique, and there was a lot of gossiping going on about other employees personal business! No bereavement pay!


  5. "Growing Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Gold Star Mortgage full-time

    Pros

    Great atmosphere. This company's growth is incredible.

    Cons

    departments need to communicate with each other


  6. "Loan Officer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Loan Officer in Ann Arbor, MI
    Current Employee - Loan Officer in Ann Arbor, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Gold Star Mortgage full-time (More than 5 years)

    Pros

    Freedom to build your own business the way you want
    Willing to make changes to improve systems and processes
    Knowledge core staff willing to help and teach
    Comfortable energetic work environment

    Cons

    Occasional lack of passion from non-sales employees (I am in sales and sales people always think they work harder than everyone else :) )
    Operating systems tend to lack speed for maximum efficiency
    Commuting distance (this is more of a personal problem)

    Advice to Management

    An opportunity to earn profit sharing or an equity purchase plan. Other than that, continue to make Gold Star a positive and enjoyable place to come to work and make an impact.

    Gold Star Mortgage Response

    Nov 18, 2016 – Vice President, Human Resources

    Thank you for sharing your feedback. We are glad to hear that you are enjoying your work environment and the sense of autonomy within the workplace. At Gold Star, we consider our employees to be our... More


  7. Helpful (3)

    "New to Mortgage Industry"

    StarStarStarStarStar
    Current Employee - Underwriting Support in Ann Arbor, MI
    Current Employee - Underwriting Support in Ann Arbor, MI

    I have been working at Gold Star Mortgage full-time (Less than a year)

    Pros

    No mortgage experience required.

    Cons

    No formal training. Mandatory OT. They don't like you to take breaks. Insurance plan sucks and it's expensive.

    Gold Star Mortgage Response

    Sep 8, 2016 – Vice President, Human Resources

    As a member of the Senior Leadership team, I personally want to thank you for sharing feedback. At Gold Star we take employee feedback seriously and I am surprised to see some of the cons that you... More

  8. "Underwriting support"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Underwriting Support Specialist in Ann Arbor, MI
    Current Employee - Underwriting Support Specialist in Ann Arbor, MI
    Doesn't Recommend
    Negative Outlook

    Pros

    The cafeteria is really nice!

    Cons

    Breaks are frowned upon, over worked employees, state overtime is not mandatory when basically it is. Unfair management practices and nobody acknowledges there is a problem.

    Gold Star Mortgage Response

    Sep 12, 2016 – Vice President, Human Resources

    Thank you for sharing your feedback. At Gold Star we consider our employees to be our most valuable asset, and we continuously seek ways to enhance our employees’ work experience.

    We are open to... More


  9. Helpful (2)

    "Don't believe the negative from former employees."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Underwriter in Ann Arbor, MI
    Current Employee - Senior Underwriter in Ann Arbor, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Gold Star Mortgage full-time (More than 3 years)

    Pros

    Great work environment that fosters advancement and personal growth. The negative reviews come from people that can't handle the work load or the responsibility. Mostly sour grapes.

    Cons

    Working to become more competitive in health and other Benifits

    Advice to Management

    Keep up with the steady growth and promoting from within. Smart decisions are paying off and work environment has never been better.

    Gold Star Mortgage Response

    Apr 11, 2016 – Vice President, Human Resources

    As a member of the Senior Leadership team, I personally want to thank you for sharing feedback about Gold Star. Providing employee career growth and development within the workplace is one of our... More


  10. Helpful (1)

    "Loan originator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Loan Originator in Fort Lauderdale, FL
    Current Employee - Loan Originator in Fort Lauderdale, FL
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Love the support staff provided ! From underwriting support to compliance they are there to help! It's nice to know either mgmt or a live person at corporate will help with loan questions or scenarios.

    Cons

    Maybe weekly webinars on new products

    Advice to Management

    Keep bringing in the new products! Doing great so far.


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