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Gold's Gym

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Gold's Gym Customer Service Representative Reviews

Updated Feb 10, 2022

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Found 26 of over 1,871 reviews

3.2
45%
Recommend to a Friend
83%
Approve of CEO
Gold's Gym  CEO  Adam Zeitsiff
Adam Zeitsiff
3 Ratings

Ratings by Demographics

This rating reflects the overall rating of Gold's Gym and is not affected by filters.

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  1. 5.0
    Former Employee

    good part time job

    Sep 13, 2021 - Customer Service Representative (CSR) 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    flexible hours, good team members

    Cons

    short staffed, usually only one on shift

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  2. 4.0
    Former Employee, less than 1 year

    Great Experience

    Feb 10, 2022 - Customer Service Representative 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    learned a lot about customer service and office administration of a large corporate company, opportunities to grow in role and advance in the company

    Cons

    compensation and benefits could be better, even for part-time employees; work-life balance could be better

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    1 person found this review helpful
  3. 5.0
    Current Employee, more than 5 years

    Best Company to Work For

    Aug 26, 2021 - Corporate Account Manager 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great work life balance! I have worked with wonderful Managers, Staff and everyone has been supportive the entire time I have worked here

    Cons

    Since Covid the workforce has been reduced and there are fewer opportunities for advancement. I believe that will change in the future with our current owners.

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  4. 4.0
    Current Employee

    So far so good

    May 18, 2021 - Customer Service Representative in Arlington, VA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    very cool coworkers and management

    Cons

    working until 6 can be a bummer sometimes

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  5. 4.0
    Former Employee

    Good place

    Nov 16, 2020 - Customer Service Representative 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Gold's Gym was a pretty standard place to work

    Cons

    Long hours, inconsistency between locations

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  6. 5.0
    Former Employee, more than 3 years

    Wonderful culture

    Oct 22, 2020 - Corporate Account Manager in San Antonio, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Excellent Work life balance. Best co-workers and a positive experience.

    Cons

    company was sold and we were laid off

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  7. 5.0
    Former Employee

    It wasn’t bad

    Aug 23, 2020 - Customer Service Representative 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Nice staff and nice customers

    Cons

    No real complaints it was a good part time Job

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  8. 3.0
    Former Employee, more than 1 year

    A job

    Aug 14, 2019 - Customer Service Representative 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Fun atmosphere, flexible with scheduling needs

    Cons

    too many politics, location owners were only in it for the money

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  9. 4.0
    Current Employee, more than 1 year

    Account Manager

    Feb 28, 2018 - Account Manager in Harrisburg, NC
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Time off and having an environment that doesn't feel like work.

    Cons

    Corporate changes a lot

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  10. 4.0
    Former Employee, more than 3 years

    great first part time job

    Oct 24, 2017 - Customer Service Representative in Culpeper, VA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    fun and friendly work environment, socialize with many different kinds of people, great part time job for kids still in school,

    Cons

    minimal pay, no benefits, very few hours, had to find your own coverage if you need a day off, boring at times

    Continue reading
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Viewing 1 - 10 of 26 Reviews

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