Gold's Gym Front Desk Associate Reviews
Updated May 19, 2022
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Found 266 of over 1,859 reviews
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Ratings by Demographics
This rating reflects the overall rating of Gold's Gym and is not affected by filters.
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- Veteran Status
- Former Employee, more than 1 year★★★★★
Pros
Flexible hours, nice members, fun environment
Cons
People don't understand their memberships and complain
- Former Employee, more than 1 year★★★★★
Pros
Great hours Pays well for what you do Great coworkers
Cons
The occasional disgruntled member You could get called in on your day off
- Former Employee★★★★★
Pros
- flexible schedule - Great benefits - good people - great benefits - good experience for anyone starting out
Cons
- minimum wage - no room for growth - long shift times - poor management - staff morale
- Current Employee, more than 1 year★★★★★
Pros
Free membership, meet new people, motivation.
Cons
No phones that’s it .
- Current Employee★★★★★
Pros
Able to connect and build relationships with many people.
Cons
Management is very inconsistent and seem to care about themselves more than the job. There are also many men able to get away with being disrespectful.
Continue reading - Current Employee, more than 3 years★★★★★
Pros
Free staff membership valid at all Gold's Gym locations, plus discounted rates for 3 family members. 20% discount on drinks, supplements, and apparel in store and online. Easy job to pick up on. Can be a fun environment. Literally just a part-time job to get to through light bills, or as a second income. New company ownership is making a lot of changes to what was previously a very stagnant gym chain, so it's exciting to see where they take it.
Cons
Onboarding is essentially trial by fire, but it's not difficult to learn the system. No commission on selling memberships, personal training, or stock items. Raises only occur during yearly performance reviews and are about 17-50 cents. Scheduling can be a mess. Openers and closers are completely alone in the gym for the majority of their shifts. Must stand the entire shift. Management is not always transparent about company updates, which leads to misinforming current or potential members. There's really no opportunity to move up in any way professionally.
Continue reading - Current Employee★★★★★
Pros
Flexible schedule/Willing to work with your schedule
Cons
Poor pay Extensive workload Owner is unprofessional No room for pay increase Lack of training Minimal staffing (often alone at the front desk)
- Former Employee★★★★★
Pros
met new people everyday and I enjoyed it
Cons
customer service was sometimes difficult
- Former Employee, less than 1 year★★★★★
Pros
It was very easy, to say the least
Cons
The cons were that it was boring
Continue reading - Former Employee, less than 1 year★★★★★
Pros
Very flexible with scheduling, incredibly easy work, discounts and free membership
Cons
Staff were too lax during certain shifts when management isn't fully present, poor pay
Continue reading
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