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Gold's Gym

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Gold's Gym Reviews

3.6

53% would recommend to a friend

(2096 total reviews)

 CEO  Adam Zeitsiff

Adam Zeitsiff

69% approve of CEO

Ratings by category

3.8

Diversity & Inclusion

3.5

Work/Life Balance

3.4

Culture & Values

3.2

Senior Management

3.1

Career Opportunities

2.9

Compensation and Benefits

Ratings distribution

5 stars

21%

4 stars

24%

3 stars

29%

2 stars

14%

1 star

12%

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Found 2,096 of over 2K reviews

Updated Nov 23, 2023

Top Review Highlights by Sentiment

Excerpts from user reviews, not authored by Glassdoor

Pros
  • "Members are great people and most of the team members are awesome.(in 107 reviews)
  • "The people and flexible hours.(in 73 reviews)
  • "Friendly Staff and Guest(in 60 reviews)
  • "Coworkers are great and supportive.(in 49 reviews)
  • "Great work environment and very clean(in 43 reviews)
Cons
  • "Low pay and very part time work(in 194 reviews)
  • "poor management and long work hours(in 165 reviews)
  • "No benefits and the hours can be long(in 60 reviews)
  • "I had 5 different managers in my 2 years there.(in 41 reviews)
  • "I was recruitEd as health and fitness instructor and after 3 months they started forcing for personal training clients.(in 39 reviews)

Ratings by Demographics

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This rating reflects the overall rating of Gold's Gym and is not affected by filters.

    1. 5.0
      Nov 2, 2023
      Front Desk
      Former Employee
      Paramus, NJ
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Culture Management Free membership Friendly members Hours

      Cons

      No cons I can think of

      1. 3.0
        Nov 20, 2023
        Group Fitness Instructor
        Former Employee, more than 5 years
        Saint Louis, MO
        Recommend
        CEO Approval
        Business Outlook

        Pros

        Had great management who fought for their instructor team. Great members generally and diverse class styles and selection.

        Cons

        Toxic culture and drama on occasion, lack of cultural diversity. Better pay for the work endured to teach a class. Big amount of unpaid labor

      2. Join the Gold's Gym team
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        1. 1.0
          Nov 15, 2023
          General Manager
          Current Employee, more than 3 years
          Austin, TX
          Recommend
          CEO Approval
          Business Outlook

          Pros

          There is nothing positive I can say about this company.

          Cons

          After the company was purchased things seemed to improve, however he left the old senior management in place. After the owner passed away, the senior management went back to their old ways. One senior leader based in College Station is the worst. He belittles people in front of others and if you complain to HR it goes right back to him since they have been friends for years.

          1. 4.0
            Nov 23, 2023
            Operations Manager
            Former Employee
            Kansas City, MO
            Recommend
            CEO Approval
            Business Outlook

            Pros

            Enjoyed my time at gold

            Cons

            None at all for time on job

            1. 4.0
              Nov 8, 2023
              Front Desk Receptionist
              Former Employee, more than 1 year
              Bryan, TX
              Recommend
              CEO Approval
              Business Outlook

              Pros

              Free membership, good atmosphere, nice coworkers

              Cons

              Having to deal with rude customers

              1. 4.0
                Oct 24, 2023
                Sales
                Current Employee, more than 5 years
                Austin, TX
                Recommend
                CEO Approval
                Business Outlook

                Pros

                They work with you. It's also a very motivating place to work!

                Cons

                Pandemic caused it to slow dramatically. Gym sales need to lean on more corporate sales to see results! In gym, sales and retention is a HARD balancing act.

                1. 4.0
                  Oct 24, 2023
                  Personal Trainer
                  Former Employee, less than 1 year
                  Anaheim, CA
                  Recommend
                  CEO Approval
                  Business Outlook

                  Pros

                  Minimal overhead with unlimited upside to learn the fundamentals of sales and practical personal training.

                  Cons

                  Cold calling and approaches in the gym rarely work, which our managers pushed heavily.

                  1. 5.0
                    Oct 31, 2023
                    Instructor
                    Former Employee, more than 3 years
                    Bridgewater, NJ
                    Recommend
                    CEO Approval
                    Business Outlook

                    Pros

                    Facility, people, management, cliental and flexibility

                    Cons

                    Had no experience with cons

                    1. 4.0
                      Oct 30, 2023
                      Anonymous Employee
                      Current Employee
                      Recommend
                      CEO Approval
                      Business Outlook

                      Pros

                      Great team and transparent pay

                      Cons

                      A lot of staff turnover.

                      1. 2.0
                        Oct 27, 2023
                        Fitness Manager
                        Current Employee
                        Austin, TX
                        Recommend
                        CEO Approval
                        Business Outlook

                        Pros

                        Access to the free gym

                        Cons

                        No commission for trainers and managers

                      Viewing 1 - 10 of 2,096 Reviews
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                      Gold's Gym Reviews FAQs

                      Gold's Gym has an overall rating of 3.6 out of 5, based on over 2,241 reviews left anonymously by employees. 53% of employees would recommend working at Gold's Gym to a friend and 44% have a positive outlook for the business. This rating has decreased by -1% over the last 12 months.

                      According to anonymously submitted Glassdoor reviews, Gold's Gym employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Gold's Gym. This rating has decreased by -3% over the last 12 months.

                      53% of Gold's Gym employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Gold's Gym 3.5 out of 5 for work life balance, 3.4 for culture and values and 3.1 for career opportunities.

                      According to reviews on Glassdoor, employees commonly mention the pros of working at Gold's Gym to be management, career development, coworkers and the cons to be culture, benefits.

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                      Interview Tips

                      Feel free to post any interview questions you might be asked and I’ll help you compose an effective response :)

                      HR Generalist

                      If asked what type of management style to you prefer? How do you feel about micromanagement? How do you answer this professionally? Nobody likes micromanagement so why ask? Maybe bc the manager there does?

                      3
                      1 Comment

                      Morgan Stanley

                      In an interview is it a good practice to draw examples for answering situational questions from the most recent and relevant experience or should I draw examples from other previous experiences as well?

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                      Morgan Stanley

                      In an interview is it a good practice to draw examples for answering situational questions from the most recent and relevant experience or should I draw examples from other previous experiences as well?

                      1
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                      Glassdoor has 2,241 Gold's Gym reviews submitted anonymously by Gold's Gym employees. Read employee reviews and ratings on Glassdoor to decide if Gold's Gym is right for you.