Golden 1 Credit Union Reviews
Updated May 13, 2022
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Found 294 of over 304 reviews
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Top Review Highlights by Sentiment
- "The benefits are great and the ability to contribute to a 401K gives me peace of mind for mine and my family's future." (in 43 reviews)
- "There are great people who are passionate and dedicated to their work and can help you do your job better." (in 23 reviews)
- "Been working for this company for a number of years and they create a great culture." (in 11 reviews)
- "I worked with a great team, coworkers were like family, the 2 managers I worked with were nice!" (in 7 reviews)
- "Not worth the low pay and the lack of trust and understanding from upper management." (in 15 reviews)
Ratings by Demographics
This rating reflects the overall rating of Golden 1 Credit Union and is not affected by filters.
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- Former Employee★★★★★
Pros
Voted top employer by Forbes 3 years in a row. Lots of employee perks and free passes to event at the golden 1 center Great benefits Remote work for many positions
Cons
Extreme Micromanagement in customer service roles.
- Current Employee, more than 3 years★★★★★
Pros
Amazing benefits, even as part time. Health, 401K, decent vacation accumulation. Predictable work schedule Easy work There are always positions to move into.
Cons
Tedious work, depending on the position. Can be short staffed, depending on position in company.
- Former Employee★★★★★
Pros
okay cu, management is not good
Cons
not market comparable as a company
- Current Employee, more than 1 year★★★★★
Pros
Good steady daily work, predictable.
Cons
They don’t care about growth.
Continue reading - Current Employee★★★★★
Pros
Great team of people to work with. Training paid for yearly.
Cons
I personally have no complaints
Continue reading - Former Employee, more than 1 year★★★★★
Pros
Water bottles, merchandise, and other pleasantries
Cons
Golden 1 is an organization run by leadership that is culturally incapable of listening. As an analyst, I understand that the purpose of analytics at Golden 1 is to support decisions that have already been made. Leaders have no real interest in analytics, and it shows. When I expressly laid out exactly why Golden 1 was about to lose all of their top analysts due to the return to office, it fell on deaf ears. It fell on deaf ears when Dustin was told that my mother was dying of cancer and I needed to work from home to support her. It fell on deaf ears whenever we raised issues on how horrifically mispriced our auto portfolio is. Leadership did not even alert credit risk to the plans of contracting with a third party to remake underwriting policy. That is how little concern for analytics they have. The criteria for success at Golden 1 is loyalty, not excellence. Golden 1 will continuously fail at building analytics in the org, and when they find themselves stuck with a data warehouse that they have spent millions of dollars on with nobody around to understand or use it, they will point fingers at IT and the analytics groups wondering why. For my part, myself and my team did everything in our power to tear down road blocks and build an analytics community at Golden 1. It was a wasted effort. If you want to make the median salary for your role, never think of work outside of work hours, and do sub-standard work until you retire, Golden 1 is your company. Otherwise, if you are an analyst, steer clear.
Continue reading - Former Employee★★★★★
Pros
Benefits are good dental and health
Cons
Hard to advance in the career
- Former Employee, more than 3 years★★★★★
Pros
Loved the people my coworkers were the best
Cons
Micromanaging I didn’t really like it
Continue reading - Current Employee, more than 10 years★★★★★
Pros
The people - staff, managers, and senior leaders all share a passion for helping others.
Cons
IT systems are out of date and too many paper processes.
- Former Employee, more than 3 years★★★★★
Pros
Friendly Co-Workers Decent Benefits Hybrid Work Environment
Cons
C-Suite tends to try to do too many things at once. CEO focuses more on growth than on ensuring infrastructure is well developed. The higher up you go in the food chain, the less responsible you are for not meeting goals.
Continue reading
Golden 1 Credit Union Reviews FAQs
Golden 1 Credit Union has an overall rating of 3.8 out of 5, based on over 304 reviews left anonymously by employees. 73% of employees would recommend working at Golden 1 Credit Union to a friend and 74% have a positive outlook for the business. This rating has been stable over the past 12 months.
73% of Golden 1 Credit Union employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Golden 1 Credit Union 3.8 out of 5 for work life balance, 3.9 for culture and values and 3.6 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at Golden 1 Credit Union to be career development, coworkers, benefits and the cons to be culture, senior leadership, management.
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Golden 1 Credit Union is California’s leading financial cooperative and the sixth largest credit union in the U.S. With over $17 billion in... – More
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