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Golden 1 Credit Union

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Golden 1 Credit Union

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Golden 1 Credit Union Reviews

Updated May 13, 2022

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Found 294 of over 304 reviews

3.8
73%
Recommend to a Friend
75%
Approve of CEO
Golden 1 Credit Union President and CEO Donna Bland
Donna Bland
176 Ratings

Top Review Highlights by Sentiment

Pros
  • "The benefits are great and the ability to contribute to a 401K gives me peace of mind for mine and my family's future.(in 43 reviews)
  • "There are great people who are passionate and dedicated to their work and can help you do your job better.(in 23 reviews)
  • "Been working for this company for a number of years and they create a great culture.(in 11 reviews)
  • "Amazing staff and employees.(in 10 reviews)
  • "I worked with a great team, coworkers were like family, the 2 managers I worked with were nice!(in 7 reviews)
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of Golden 1 Credit Union and is not affected by filters.

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  1. 5.0
    Former Employee

    Great company

    Apr 24, 2022 - Customer Service Specialist 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Voted top employer by Forbes 3 years in a row. Lots of employee perks and free passes to event at the golden 1 center Great benefits Remote work for many positions

    Cons

    Extreme Micromanagement in customer service roles.

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  2. 4.0
    Current Employee, more than 3 years

    Great Company to work for

    May 3, 2022 - Item Processing Tech II in Sacramento, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Amazing benefits, even as part time. Health, 401K, decent vacation accumulation. Predictable work schedule Easy work There are always positions to move into.

    Cons

    Tedious work, depending on the position. Can be short staffed, depending on position in company.

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  3. 2.0
    Former Employee

    okay

    May 11, 2022 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    okay cu, management is not good

    Cons

    not market comparable as a company

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  4. 3.0
    Current Employee, more than 1 year

    Better management needed

    May 5, 2022 - Senior Engineer 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good steady daily work, predictable.

    Cons

    They don’t care about growth.

    Continue reading
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  5. 5.0
    Current Employee

    Golden 1 is amazing place

    Apr 11, 2022 - Analyst 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great team of people to work with. Training paid for yearly.

    Cons

    I personally have no complaints

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  6. 1.0
    Former Employee, more than 1 year

    Not a place for Analytics

    May 13, 2022 - Senior Credit Risk Analyst in Sacramento, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Water bottles, merchandise, and other pleasantries

    Cons

    Golden 1 is an organization run by leadership that is culturally incapable of listening. As an analyst, I understand that the purpose of analytics at Golden 1 is to support decisions that have already been made. Leaders have no real interest in analytics, and it shows. When I expressly laid out exactly why Golden 1 was about to lose all of their top analysts due to the return to office, it fell on deaf ears. It fell on deaf ears when Dustin was told that my mother was dying of cancer and I needed to work from home to support her. It fell on deaf ears whenever we raised issues on how horrifically mispriced our auto portfolio is. Leadership did not even alert credit risk to the plans of contracting with a third party to remake underwriting policy. That is how little concern for analytics they have. The criteria for success at Golden 1 is loyalty, not excellence. Golden 1 will continuously fail at building analytics in the org, and when they find themselves stuck with a data warehouse that they have spent millions of dollars on with nobody around to understand or use it, they will point fingers at IT and the analytics groups wondering why. For my part, myself and my team did everything in our power to tear down road blocks and build an analytics community at Golden 1. It was a wasted effort. If you want to make the median salary for your role, never think of work outside of work hours, and do sub-standard work until you retire, Golden 1 is your company. Otherwise, if you are an analyst, steer clear.

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    1 person found this review helpful
  7. 5.0
    Former Employee

    Nice customers

    Apr 3, 2022 - Member Service Representative 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Benefits are good dental and health

    Cons

    Hard to advance in the career

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  8. 3.0
    Former Employee, more than 3 years

    Okay

    Apr 13, 2022 - Loan Servicing Technician in Sacramento, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Loved the people my coworkers were the best

    Cons

    Micromanaging I didn’t really like it

    Continue reading
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  9. 5.0
    Current Employee, more than 10 years

    Great Credit Union

    Mar 28, 2022 - Branch Manager in Sacramento, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The people - staff, managers, and senior leaders all share a passion for helping others.

    Cons

    IT systems are out of date and too many paper processes.

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  10. 3.0
    Former Employee, more than 3 years

    Behind the times

    Apr 5, 2022 - Anonymous Employee in Sacramento, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Friendly Co-Workers Decent Benefits Hybrid Work Environment

    Cons

    C-Suite tends to try to do too many things at once. CEO focuses more on growth than on ensuring infrastructure is well developed. The higher up you go in the food chain, the less responsible you are for not meeting goals.

    Continue reading
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Viewing 1 - 10 of 294 Reviews

Golden 1 Credit Union Reviews FAQs

Golden 1 Credit Union has an overall rating of 3.8 out of 5, based on over 304 reviews left anonymously by employees. 73% of employees would recommend working at Golden 1 Credit Union to a friend and 74% have a positive outlook for the business. This rating has been stable over the past 12 months.

According to anonymously submitted Glassdoor reviews, Golden 1 Credit Union employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Golden 1 Credit Union. This rating has been stable over the past 12 months.

73% of Golden 1 Credit Union employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Golden 1 Credit Union 3.8 out of 5 for work life balance, 3.9 for culture and values and 3.6 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at Golden 1 Credit Union to be career development, coworkers, benefits and the cons to be culture, senior leadership, management.

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Golden 1 Credit Union Careers

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Golden 1 Credit Union is California’s leading financial cooperative and the sixth largest credit union in the U.S. With over $17 billion in...More

  • Our Mission
  • Culture
  • Career Growth
  • Community
This is the employer's chance to tell you why you should work for them. The information provided is from their perspective.

Company Updates

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Golden 1 Credit Union

1020 days ago

Golden 1 Credit Union has been named by Forbes as one of the Best Employers in California. Forbes partnered with Statista, a market research company, to identify organizations across the country liked best by their employees. These companies were selected based on an independent survey from a sample of more than 80,000 employees working for organizations with at least 500 employees in the U.S. Golden 1 is one of four credit unions included nationwide and is the only credit union in California named to the list! http://glassdoor.com/slink.htm?key=vMeaH
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