Golden Charter Reviews

Updated Jan 5, 2021

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3.1
52%
Recommend to a Friend
80%
Approve of CEO
Golden Charter Chief Executive Officer Suzanne Grahame (no image)
Suzanne Grahame
8 Ratings
  1. "Supportive culture and room to grow"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Communications Business Partner in Glasgow, Scotland
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Golden Charter full-time for more than 5 years

    Pros

    Trusts staff, supports development, increasingly flexible

    Cons

    An evolving company in an unusual field, some challenging systems and projects are still being worked on

  2. "Good to be part of the Golden Charter team"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Golden Charter part-time for more than 5 years

    Pros

    Lovely colleagues, good communication, customer-centred, good benefits

    Cons

    Really can't think of any

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  3. "A very decent company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Developer in Glasgow, Scotland
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Golden Charter full-time

    Pros

    Decent salary, plenty of holidays

    Cons

    Some old school thinking in some areas of the business

  4. "Care too much about the executives and too little about staff"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Glasgow, Scotland
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Golden Charter full-time for more than 3 years

    Pros

    Improved benefits in the last few years

    Cons

    All about the egos and jostling for position in the very top-heavy management structure. Investment in their people is less important than making sure the top brass all get their bonuses. If your face doesn't fit here you have no chance of being treated well.

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  5. "I get shivers down my spine just thinking about my time there"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - IT Support in Bearsden, Scotland
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Golden Charter full-time for less than a year

    Pros

    There really wasn't any, except for the money of course

    Cons

    Old technology Provided equipment was low spec They have me a used keyboard and mouse... No budget for a anything No leaders or managers, just overseers

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  6. "Good opportunities to be involved in good work"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Manager 
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Golden Charter full-time for more than a year

    Pros

    There are a lot of opportunities to develop internally. Many roles are filled by people moving between departments, some permanent and some secondments. There is so much going on just now that most people are involved in or know about a project that is current. Company likes to try and do things properly, but can sometimes over complicate things. The benefits package is on a par with most other companies - salaries are at a good level compared to the market, holidays are decent (and you can buy more if you want them), maternity package is excellent and lots of people seem to work flexibly.

    Cons

    Seem to be trying to achieve too much all at once - might be better to focus on a couple of projects at a time. Senior management sometimes too involved in the day to day Sometimes try too hard to impose big multinational company design or activities onto our wee company. Need to be better at taking the principles but adjusting them to our size. Need to be better at holding people to account.

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  7. "Challenging culture"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Bearsden, Scotland
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Golden Charter full-time for more than 5 years

    Pros

    Some really good people work there

    Cons

    Cult of the personality makes it very difficult to drive effective change for the betterment of the business rather than so people can claim bragging rights

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  8. "If you have other options then just go for them"

    1.0
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Golden Charter full-time for more than 5 years

    Pros

    Pay was good, not sure what else

    Cons

    I worked here for 5 years and there was weird atmosphere to the place. Senior managers and directors act and talk as if they are selling some righteous product, which is weird for a company that was making us cold-call old and vulnerable people to con them out of money not that long ago. I would forget about job security too. Over the years there have been so many changes and people losing jobs just because managers want to try something different. and don't bother complaining to HR about it, they will be right by the manager supporting them.

  9. "Check your morals at the door."

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Processing Assistant 
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Golden Charter full-time for more than 3 years

    Pros

    Decent parking, reasonable work load and tasks.

    Cons

    Toxic culture, long term employees are all too eager to throw you under the bus. You're constantly dealing with outside marketing agents and the in-home agents targeting and taking advantage of the most vulnerable people in society to milk them of cash they don't have. Hostility between all the operational teams is rampant, and attempting to build working relationships inter-departmentally is discouraged.

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  10. "I thought this company was different I was wrong"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Golden Charter part-time

    Pros

    Daily bashing of computer hardware made was super-helpful Cliquey behavior of colleagues made it really easy to settle in The way senior management never introduced themselves to new staff made it a harmonious atmosphere Having no formal training made it easy to hit the ground running

    Cons

    One nice member of staff per department, exception of IT, a few nice guys there.

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