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Golden Nugget Hotels & Casinos

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Golden Nugget Hotels & Casinos

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Golden Nugget Hotels & Casinos Reviews

Updated Feb 6, 2023

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Found 354 of over 364 reviews
3.5
51% Recommend to a Friend
57% Approve of CEO

Found 355 of over 364 reviews

3.5
51%
Recommend to a Friend
57%
Approve of CEO
Golden Nugget Hotels & Casinos chairman and CEO Tilman Fertitta (no image)
Tilman Fertitta
169 Ratings

Top Review Highlights by Sentiment

Pros
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of Golden Nugget Hotels & Casinos and is not affected by filters.

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  1. 5.0
    Former Employee, less than 1 year

    little host boy

    Jan 21, 2023 - Host in Chicago, IL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    good food, great people, welcoming environment

    Cons

    a little hectic at times

    Continue reading
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  2. 3.0
    Former Employee, less than 1 year

    Patience is key..most of the time...

    Oct 31, 2022 - Retail Sales Associate in Lake Charles, LA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Taught me some valuable guest service skills that can be used throughout my future career, EXCELLENT UNDERSTANDING AND GUIDANCE THROUGH MENTALLY UNSTABLE MOMENTS (all thanks to the Head Retail General Manager), thorough 4-6 day training, loved that surveillance was always watching over us for our safety, security/state police response time was very quick, had some of the most wonderful, kind-hearted, caring, and understanding guests (which were surprisingly most of the time millionaires and/or billionaires).

    Cons

    Issues with "bullying/harassment", kind of "clique-y", never was promoted or given the raise I was promised to become Lead Sales Associate (for 10 months while still preforming 98% of Lead's roles), workers should've been tested on knowledge of product way more frequently to efficiently assist guests, I wish management would've backed me up more with trying to encourage and/or require more respect given to me (considering the fact that I was doing management work), only paid $9.50 per hour, had to put up with extremely difficult billionaire/millionaire guests with high expectations sometimes impossible to meet, received occasional threats from high-roller guests, not for someone with previous "common/lower end brand" sales experience and little willingness to go above and beyond and learn all product knowledge and provide recommendations with credible proof behind selling points.

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  3. Join the Golden Nugget Hotels & Casinos team
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  4. 3.0
    Former Employee

    The pay was small

    Feb 6, 2023 - Customer Service Representative (CSR) 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Excellent staff and great food.

    Cons

    Paying their employees more and better work environment.

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  5. 3.0
    Former Employee

    X

    Feb 5, 2023 - Pool Server 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Easy job, schedule can be adjusted.

    Cons

    Not a consistent pay, most pay is based on tips .

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  6. 4.0
    Current Employee, more than 1 year

    Fast pace industry

    Jan 3, 2023 - Casino Host 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Everyday i learn something new

    Cons

    No holidays, no weekend, no work-life balance

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  7. 2.0
    Former Employee, less than 1 year

    Horrible

    Dec 29, 2022 - Sales Associate in Biloxi, MS
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Point system to help you no get terminated On-site food to buy or come out of pay check On-site Emergency room for employees Discount card (paid for every two weeks ) Payment plans

    Cons

    Out of order breaks Always covering for someone else Doing Manager work for less pay Inventory of your own stores Increase is .10 yearly Work more than having a life

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  8. 2.0
    Current Employee, more than 5 years

    Some good some bad

    Jan 4, 2023 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The employee dining room isn’t bad and a lot of the people you were with are pretty chill.

    Cons

    Executive level leadership is severely out of touch with the modern day workforce and thrives on antiquated leadership styles.

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  9. 5.0
    Current Employee

    ...

    Dec 18, 2022 - Kitchen Manager in Las Vegas, NV
    Recommend
    CEO Approval
    Business Outlook

    Pros

    They really treat you right

    Cons

    Don't have to many cons

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  10. 5.0
    Former Employee, more than 5 years

    Great work environment

    Nov 11, 2022 - Cocktail Sever 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good pay, flexible, management is good

    Cons

    Not many con. Hussle and you will make money

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  11. 4.0
    Former Employee

    Okay place to work

    Nov 2, 2022 - Claims Adjuster 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Growth opportunities Good environment at times

    Cons

    High turnover rate Some poor management

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Viewing 1 - 10 of 355 Reviews
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Golden Nugget Hotels & Casinos Reviews FAQs

Golden Nugget Hotels & Casinos has an overall rating of 3.5 out of 5, based on over 364 reviews left anonymously by employees. 51% of employees would recommend working at Golden Nugget Hotels & Casinos to a friend and 58% have a positive outlook for the business. This rating has improved by 7% over the last 12 months.

According to anonymously submitted Glassdoor reviews, Golden Nugget Hotels & Casinos employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Golden Nugget Hotels & Casinos. This rating has improved by 9% over the last 12 months.

51% of Golden Nugget Hotels & Casinos employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Golden Nugget Hotels & Casinos 3.1 out of 5 for work life balance, 3.4 for culture and values and 3.8 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at Golden Nugget Hotels & Casinos to be career development, benefits, coworkers and the cons to be culture, workplace, management.

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Golden Nugget Hotels & Casinos photo of: Party pit
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Golden Nugget Hotels & Casinos photo of: Golden nugget offers over 750 one of a kind rooms!
Golden Nugget Hotels & Casinos photo of: State of the art spa and salon to totaling 25,000 square feet!
Golden Nugget Hotels & Casinos photo of: Beautifully decorated areas of relaxing indoor and out
Golden Nugget Hotels & Casinos photo of: The Tank Pool at the Golden Nugget
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Glassdoor has 364 Golden Nugget Hotels & Casinos reviews submitted anonymously by Golden Nugget Hotels & Casinos employees. Read employee reviews and ratings on Glassdoor to decide if Golden Nugget Hotels & Casinos is right for you.