Gonzaga University Reviews | Glassdoor

Gonzaga University Reviews

Updated January 21, 2017
69 reviews

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Full-time Part-time

3.8
Star Star Star Star Star
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Thayne M. McCulloh
39 Ratings

69 Employee Reviews

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Pros
  • Gonzaga University is a great community (in 5 reviews)

  • Flexible schedule, good pay (for a student), and great people (in 3 reviews)

Cons
  • However, this is typical of higher education jobs (in 3 reviews)

  • The workload is daunting and many complain that their work-life balance is poor (in 2 reviews)

More Pros and Cons

  1. "Great Community"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Gonzaga University full-time

    Pros

    Tuition Waivers are a huge plus, including all of the other benefits you get. Campus is beautiful and we have the ability to get tickets to basketball games for free.

    Cons

    Slow and lack of communication among departments. Outdated procedures.


  2. "ITS Student Employee"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great place to work as a student tons of fun people and not bad hours or pay, summer opportunities

    Cons

    Helpdesk work can be frustrating, clients often can't use computers

    Advice to Management

    Work to hire more students in computer related majors to improve staff skills.


  3. "Current Staff"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Gonzaga University full-time

    Pros

    Company culture; mission makes work purposeful.

    Cons

    No compensation philosophy or policy; the only way to get a raise is to change jobs.

    Advice to Management

    Develop and implement compensation policy that allows for in-position pay increases.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Faculty"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Faculty in Spokane, WA
    Current Employee - Faculty in Spokane, WA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Gonzaga University full-time (More than 5 years)

    Pros

    The pay and benefits are competitive.
    Some departments function better than others.
    They have a great basketball team.
    The students are wonderful. The campus is beautiful.

    Cons

    There is a lack of adequate teaching and office space. My department consistently has seen out-of-control enrollments with no additional resources provided. Our course sections have nearly doubled since I started working here. There seems to be a lack of concern about the quality of instruction, and more concern about increasing the number of students. The workload is daunting and many complain that their work-life balance is poor. It seems to be run like a for-profit business which pretends to be not-for-profit. Promotions are based upon cronyism and not upon merit. Loyalty and excellent service are not rewarded, and preference is to hire external, unknown candidates instead of promoting from within. Accomplishments are not equitably recognized. This is a "pay to play" culture. I was initially attracted by the seemingly positive environment based upon Jesuit values, but I do not see this anymore. Since 2009, I have seen the quality of education suffer. Faculty retention has been poor. I am looking elsewhere for employment.

    Advice to Management

    Reward employee loyalty and integrity. Consider merit and performance in promotions. Otherwise, you will continue to lose bright, talented individuals with integrity. Properly resource programs at various levels. Be reasonable and equitable when making teaching, committee and additional workload assignments. The relentless focus upon the hierarchy between tenured-non-tenured faculty leads to poor workplace morale and beyond.


  6. "Very Hierarchical For A University Setting"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing Assistant in Spokane, WA
    Former Employee - Marketing Assistant in Spokane, WA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Gonzaga University full-time (Less than a year)

    Pros

    They have good education benefits depending on how long you work for the University. Your son/daughter and husband may be able to get free education after a certain number of years there as well.

    Cons

    Salary was not competitive, micro-management atmosphere, hierarchical environment, upper management was not friendly, very superficial.

    Advice to Management

    Treat employees better, be open to listening to their advice, say hello and strike up conversations, celebrate your employee wins.


  7. "The Road Not Taken"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Lecturer
    Current Employee - Senior Lecturer
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Gonzaga University full-time (More than 10 years)

    Pros

    Most of staff, faculty and department coworkers are supportive of issues that I find in my life.

    Cons

    Faculty are very aware of everyone's rank/tenure. I've had to fight my way in to anything such as research opportunities and team teaching.

    Advice to Management

    Create a common assumption model that everyone deserves the chance to compete and succeed. Faculty that form divisive groups that exclude lower ranked people should not be tolerated.


  8. "Staff"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Spokane, WA
    Former Employee - Anonymous Employee in Spokane, WA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Gonzaga University (Less than a year)

    Pros

    Impressed with the culture, staff, mission, and top leadership.

    Cons

    Very vertical decision making within offices.

    Advice to Management

    Listen to everyone in your division, not just directors.


  9. "Student Worker"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Student Assistant in Spokane, WA
    Current Employee - Student Assistant in Spokane, WA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    -Great community and environment to work in
    -Supervisors understand that you are students first

    Cons

    -Difficult to find employment on campus for students if they dont have work study


  10. "library assistant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Gonzaga University part-time

    Pros

    Awesome flexible schedule that I can work around classes. People are all very friendly and supportive of working students.

    Cons

    None that I can think of. My experience has been great so far and the managers of the library get stuff done but balance that with a laid back atmosphere.


  11. "Being a Doctoral researcher has been fulfilling."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Leads Coordinator in Spokane, WA
    Current Employee - Leads Coordinator in Spokane, WA
    Neutral Outlook
    No opinion of CEO

    I have been working at Gonzaga University part-time (Less than a year)

    Pros

    It complements my doctoral studies and enhances my research skills. It builds on my knowledge and skills in Leadership development and organizational leadership.

    Cons

    As an international student, I can only work 20 hours a week. My international work experience does not fit in the structure of the institution and works against me in my job search within the university.

    Advice to Management

    Explore ways of tapping into the diversity, talent, and global perspective international graduate students can offer to the university. At the doctoral level, this is even more imperative given the level of skill and accomplishment of students. Assignments and/or jobs commensurate with their degree of knowledge and experience need tp be established.



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