GoodLife Fitness Reviews | Glassdoor

GoodLife Fitness Reviews

Updated April 20, 2017
299 reviews

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Full-time Part-time

2.9
Star Star Star Star Star
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Approve of CEO
GoodLife Fitness CEO & Founder David Patchell-Evans
David Patchell-Evans
128 Ratings

299 Employee Reviews

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Pros
  • Free gym membership and lots of bonus pay (in 92 reviews)

  • Free gym membership, flexible schedule, access to member base (in 47 reviews)

Cons
  • Work Life Balance - verrrry long hours in all positions, not just Fitness Advisor (in 38 reviews)

  • Low pay/ little to no work life balance (in 18 reviews)

More Pros and Cons

  1. "GoodLife Fitness"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Human Resources in Ontario, CA
    Current Employee - Human Resources in Ontario, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at GoodLife Fitness full-time

    Pros

    Opportunity for growth, people, culture, core values, purpose.

    Cons

    Many roles can be high-stress, long hours.


  2. "Great company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Manager in Toronto, OH
    Current Employee - General Manager in Toronto, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at GoodLife Fitness full-time (More than 5 years)

    Pros

    Great work enviroment , great members, good pay if you are ready to work and respect your dueties and responsibilities. Basically, everyone wants to help you and make sure you are happy at work every day.

    Cons

    Benefits are average , you can always ask for time off if needed due to medical, vacation or family. Be prepared for long hours, clear expectations and clear goals. IF you hit all of the above you will be recognized and noticed . Easy to move up if you have work ethics .

    Advice to Management

    Focus more on customer satisfaction, improve benefits plans for associates, make more flexible vacation system


  3. "Fitness Advisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Fitness Advisor
    Former Employee - Fitness Advisor
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at GoodLife Fitness full-time (More than a year)

    Pros

    Awesome environment, our GM was incredible so it was a very fun and productive workplace

    Cons

    Every location has a different GM so other locations may not have the same vibe

    Advice to Management

    Best job I've ever had!


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "good experience"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at GoodLife Fitness full-time

    Pros

    good experience to grow your career

    Cons

    not a long term job


  6. "Fitness Advisor (Sales)"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great commission, they teach sales techniques from the ground up. Encouraging others to live a more active life.

    Cons

    Administration can be unprofessional when it comes to sales commission. They will find loopholes to drop the amount you earned.

    Advice to Management

    Strong leaders mean a strong sales team. Pressure on team can be overwhelming at times and leaders need to be able to understand the strengths and weaknesses of their team and work around that.


  7. Helpful (3)

    "Unfair"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    Pros

    Free gym membership, flexible work horus

    Cons

    Upper Management are all friends, you never feel comfortable going to upper management with issues regarding you boss because they are all best friends, all management (especially in Home Office roles) talk crap about everyone, are very judgmental and are always the first to blame you when pressured from other managers. I never felt like I was supported and overall had a very stressful experience with GoodLife. Also their pay is a JOKE.

    Advice to Management

    Grow up..


  8. Helpful (3)

    "Not a place to work if you have any morals or personal code of ethics"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    The money is there to be earned...unfortunately the price you pay to earn that money is not worth the return. Losing your soul in exchange for a higher end annual salary is too much.
    I did make a couple of friends that I am in contact with
    There are a few truly wonderful people who work for GL

    Cons

    See above
    Long hours that are illegal to actually be working
    Many (not all) of the senior leadership team do not come close to practicing what they preach
    Absolutely poor company culture that has been given so many make-overs in a losing attempt to manipulate the 10000+ employees into believing that company culture is a vital priority
    Trust NO ONE because those you believe to be on your side willing to support you are no where to be found when you need them
    The "what have you done for me lately" motto is alive and well within this company

    Honestly...there are just too many more "cons" and critically negative aspects of this company that just sicken me to even continue to write...

    Advice to Management

    Unfortunately these words will ultimately fall on deaf ears and blind eyes. A pretend culture with a foundation built on relationships. This company, and in particular, it's senior leadership team (Directors, VP's, CFO, COO, CEO) attempt to have its employees believe that they care. The funny yet truly sad thing is that this senior team has mastered the art of manipulation leading many great people down a road paved with broken promises, unclear expectations, emotionally damaging stress levels, personal lives with friends and family strained and sometimes damaged, and you mind and sadly your heart left to rot once they are done with you and have moved on to the next person. Although a colourful way to describe things, the previous statement is true. If senior management (now directed at CEO & COO) truly care and truly want what's best for those who work within the organization then please listen and hear my message. 30+ years is something to be proud of. CEO, you've done an incredible job going from nothing to something and that is an accomplishment that deserves high praise and regard. COO, at one time the backbone of the company...the heart of the machine. Truly one of the best individuals within the Fitness Industry...you deserve high praise as well. So...here it is...plain and simple...just actually CARE about the people who give their heart and soul to you. Your employees give those two things not to this company...they trust both CEO & COO with their heart and soul. It's your responsibility to handle that with the utmost care. Just give a care about these people. You can't keep doing what you do. Your insincere gestures and fake love is passed down to those under you and they in turn do the same. I care enough to tell you this "secret" in hopes that you can turn things around and become a great place to work...you are so far from even entering into the discussion of great. Don't pass the blame on to others. Don't become defensive and dismiss me as a disgruntled former employee. I'm so far beyond that...remember...JUST CARE


  9. "Full-Time Personal Trainer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Personal Trainer in Toronto, ON (Canada)
    Former Employee - Personal Trainer in Toronto, ON (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at GoodLife Fitness full-time (Less than a year)

    Pros

    -Fantastic sales training
    -Teaches you a great system for growing and maintaining clientele
    -Gives you access to all Goodlife facilities
    -Recently added in paid prospecting hours
    -Staff are generally positive and friendly
    -Good place to learn about health and fitness

    Cons

    -Having a degree does not net you a better starting hourly wage, you must start from the bottom
    -Increasing your trainer level is based purely on sales and performance
    must be averaging 96 hours per month for 3 months straight, trainer efficiency must be above 2.4 (the cumulative average of how many hours per week each client is working with you)
    -Completion of 4 black belt points, earned through courses that are sometimes useful but very expensive.
    -Courses are not subsidized by Goodlife.
    -High-stress environment (pressure on sales)

    Advice to Management

    -Subsidize courses
    -Be upfront with prospective trainers about the reality of working at Goodlife (i.e. long hours, trainer levels)


  10. "Motivator"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Got a free membership, got free tanning, cool people, chill job. Good job while being in school and making new connections

    Cons

    management took the position much more seriously than position was. Very uptight about monthly motivator meetings. Rude members at the clubs very often

    Advice to Management

    Treat employees with more respect, be more flexible about shift coverage. Very rude about calling in sick and lack of compassion for employees


  11. "Great flexibiilty!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    I have been working at GoodLife Fitness full-time (More than 5 years)

    Pros

    Working as a fitness instructor you can come and go based on your schedule.
    Free membership + 1 free for a family member/partner + 2 at a lower cost then a regular membership.

    Cons

    Sometimes when you are sick, it is hard to find coverage last minute.
    Now with the virtual fitness system, this can help to alleviate this stress but still, not ideal.



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