GoodLife Fitness Reviews | Glassdoor

GoodLife Fitness Reviews

Updated July 21, 2017
332 reviews

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2.9
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Approve of CEO
GoodLife Fitness CEO & Founder David Patchell-Evans
David Patchell-Evans
154 Ratings

332 Employee Reviews

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Pros
Cons
  • Work Life Balance - verrrry long hours in all positions, not just Fitness Advisor (in 40 reviews)

  • Long hours with no work life balance (in 41 reviews)

More Pros and Cons

  1. "GoodLife Fitness"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Human Resources in Ontario, CA
    Current Employee - Human Resources in Ontario, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at GoodLife Fitness full-time

    Pros

    Opportunity for growth, people, culture, core values, purpose.

    Cons

    Many roles can be high-stress, long hours.


  2. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Manager in Toronto, OH
    Current Employee - General Manager in Toronto, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at GoodLife Fitness full-time (More than 5 years)

    Pros

    Great work enviroment , great members, good pay if you are ready to work and respect your dueties and responsibilities. Basically, everyone wants to help you and make sure you are happy at work every day.

    Cons

    Benefits are average , you can always ask for time off if needed due to medical, vacation or family. Be prepared for long hours, clear expectations and clear goals. IF you hit all of the above you will be recognized and noticed . Easy to move up if you have work ethics .

    Advice to Management

    Focus more on customer satisfaction, improve benefits plans for associates, make more flexible vacation system

  3. "Fitness Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Fitness Advisor
    Former Employee - Fitness Advisor
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at GoodLife Fitness full-time (More than a year)

    Pros

    Awesome environment, our GM was incredible so it was a very fun and productive workplace

    Cons

    Every location has a different GM so other locations may not have the same vibe

    Advice to Management

    Best job I've ever had!


  4. "good experience"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at GoodLife Fitness full-time

    Pros

    good experience to grow your career

    Cons

    not a long term job


  5. "Fitness Advisor (Sales)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great commission, they teach sales techniques from the ground up. Encouraging others to live a more active life.

    Cons

    Administration can be unprofessional when it comes to sales commission. They will find loopholes to drop the amount you earned.

    Advice to Management

    Strong leaders mean a strong sales team. Pressure on team can be overwhelming at times and leaders need to be able to understand the strengths and weaknesses of their team and work around that.


  6. Helpful (3)

    "Unfair"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    Pros

    Free gym membership, flexible work horus

    Cons

    Upper Management are all friends, you never feel comfortable going to upper management with issues regarding you boss because they are all best friends, all management (especially in Home Office roles) talk crap about everyone, are very judgmental and are always the first to blame you when pressured from other managers. I never felt like I was supported and overall had a very stressful experience with GoodLife. Also their pay is a JOKE.

    Advice to Management

    Grow up..


  7. Helpful (3)

    "Not a place to work if you have any morals or personal code of ethics"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    The money is there to be earned...unfortunately the price you pay to earn that money is not worth the return. Losing your soul in exchange for a higher end annual salary is too much.
    I did make a couple of friends that I am in contact with
    There are a few truly wonderful people who work for GL

    Cons

    See above
    Long hours that are illegal to actually be working
    Many (not all) of the senior leadership team do not come close to practicing what they preach
    Absolutely poor company culture that has been given so many make-overs in a losing attempt to manipulate the 10000+ employees into believing that company culture is a vital priority
    Trust NO ONE because those you believe to be on your side willing to support you are no where to be found when you need them
    The "what have you done for me lately" motto is alive and well within this company

    Honestly...there are just too many more "cons" and critically negative aspects of this company that just sicken me to even continue to write...

    Advice to Management

    Unfortunately these words will ultimately fall on deaf ears and blind eyes. A pretend culture with a foundation built on relationships. This company, and in particular, it's senior leadership team (Directors, VP's, CFO, COO, CEO) attempt to have its employees believe that they care. The funny yet truly sad thing is that this senior team has mastered the art of manipulation leading many great people down a road paved with broken promises, unclear expectations, emotionally damaging stress levels, personal lives with friends and family strained and sometimes damaged, and you mind and sadly your heart left to rot once they are done with you and have moved on to the next person. Although a colourful way to describe things, the previous statement is true. If senior management (now directed at CEO & COO) truly care and truly want what's best for those who work within the organization then please listen and hear my message. 30+ years is something to be proud of. CEO, you've done an incredible job going from nothing to something and that is an accomplishment that deserves high praise and regard. COO, at one time the backbone of the company...the heart of the machine. Truly one of the best individuals within the Fitness Industry...you deserve high praise as well. So...here it is...plain and simple...just actually CARE about the people who give their heart and soul to you. Your employees give those two things not to this company...they trust both CEO & COO with their heart and soul. It's your responsibility to handle that with the utmost care. Just give a care about these people. You can't keep doing what you do. Your insincere gestures and fake love is passed down to those under you and they in turn do the same. I care enough to tell you this "secret" in hopes that you can turn things around and become a great place to work...you are so far from even entering into the discussion of great. Don't pass the blame on to others. Don't become defensive and dismiss me as a disgruntled former employee. I'm so far beyond that...remember...JUST CARE

  8. "Level 3 Personal Trainer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee in Toronto, ON (Canada)
    Former Employee - Anonymous Employee in Toronto, ON (Canada)
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at GoodLife Fitness full-time (More than a year)

    Pros

    strong learning experience, solid earning potential, good co-workers,

    Cons

    Sales , pressure from management, unrealistic goals, long hours,

    Advice to Management

    Invest more in staff


  9. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Manager in Guelph, ON (Canada)
    Current Employee - General Manager in Guelph, ON (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at GoodLife Fitness full-time (More than 3 years)

    Pros

    Free Gym membership. As a GM the ability to workout on shift. Staff are friendly and there are always places to seek help

    Cons

    Work life balance at times. There are at times weekend expectations. You are required to go in if not at a % of sales

    Advice to Management

    open door policy


  10. "Club Administrator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Club Adminis in Edmonton, AB (Canada)
    Former Employee - Club Adminis in Edmonton, AB (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at GoodLife Fitness full-time (More than a year)

    Pros

    The culture and support is normally exceptional

    Cons

    Very money hungry, being privatized benefits aren't great, focuses mostly on sales not service and does not prioritize its employees. Not great work/life balance

    Advice to Management

    Prioritize your employees. ALL of them. Not just the top sales men. when you do that, the sales will come by itself. and you'll have less turnover.


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