GoodLife Fitness Reviews | Glassdoor

GoodLife Fitness Reviews

Updated November 20, 2017
380 reviews

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2.7
StarStarStarStarStar
Rating TrendsRating Trends
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Approve of CEO
GoodLife Fitness CEO & Founder David Patchell-Evans
David Patchell-Evans
181 Ratings

380 Employee Reviews

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Pros
  • Free gym membership, flexible schedule, access to member base (in 60 reviews)

  • free personal membership plus free membership to give to someone after a year (in 65 reviews)

Cons
  • Long hours with no work life balance (in 43 reviews)

  • You need to be ready to put in long hours in the beginning while rounding up clients (in 46 reviews)

More Pros and Cons

  1. "Fitness Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Fitness Advisor
    Former Employee - Fitness Advisor
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at GoodLife Fitness full-time (More than a year)

    Pros

    Awesome environment, our GM was incredible so it was a very fun and productive workplace

    Cons

    Every location has a different GM so other locations may not have the same vibe

    Advice to Management

    Best job I've ever had!


  2. "Horrible"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Fitness Advisor in Ontario, CA
    Former Employee - Fitness Advisor in Ontario, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Money was okay, but not worth your happiness, time and commitment

    Cons

    Management and Higher ups need to not be so member focused instead work on making your employees happier

    Advice to Management

    Treat your employees better

  3. "GoodLife Fitness"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Human Resources in Ontario, CA
    Current Employee - Human Resources in Ontario, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at GoodLife Fitness full-time

    Pros

    Opportunity for growth, people, culture, core values, purpose.

    Cons

    Many roles can be high-stress, long hours.


  4. "good experience"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at GoodLife Fitness full-time

    Pros

    good experience to grow your career

    Cons

    not a long term job


  5. "Fitness Advisor (Sales)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great commission, they teach sales techniques from the ground up. Encouraging others to live a more active life.

    Cons

    Administration can be unprofessional when it comes to sales commission. They will find loopholes to drop the amount you earned.

    Advice to Management

    Strong leaders mean a strong sales team. Pressure on team can be overwhelming at times and leaders need to be able to understand the strengths and weaknesses of their team and work around that.


  6. Helpful (3)

    "Unfair"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    Pros

    Free gym membership, flexible work horus

    Cons

    Upper Management are all friends, you never feel comfortable going to upper management with issues regarding you boss because they are all best friends, all management (especially in Home Office roles) talk crap about everyone, are very judgmental and are always the first to blame you when pressured from other managers. I never felt like I was supported and overall had a very stressful experience with GoodLife. Also their pay is a JOKE.

    Advice to Management

    Grow up..


  7. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Manager in Toronto, OH
    Current Employee - General Manager in Toronto, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at GoodLife Fitness full-time (More than 5 years)

    Pros

    Great work enviroment , great members, good pay if you are ready to work and respect your dueties and responsibilities. Basically, everyone wants to help you and make sure you are happy at work every day.

    Cons

    Benefits are average , you can always ask for time off if needed due to medical, vacation or family. Be prepared for long hours, clear expectations and clear goals. IF you hit all of the above you will be recognized and noticed . Easy to move up if you have work ethics .

    Advice to Management

    Focus more on customer satisfaction, improve benefits plans for associates, make more flexible vacation system

  8. Helpful (3)

    "Not a place to work if you have any morals or personal code of ethics"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    The money is there to be earned...unfortunately the price you pay to earn that money is not worth the return. Losing your soul in exchange for a higher end annual salary is too much.
    I did make a couple of friends that I am in contact with
    There are a few truly wonderful people who work for GL

    Cons

    See above
    Long hours that are illegal to actually be working
    Many (not all) of the senior leadership team do not come close to practicing what they preach
    Absolutely poor company culture that has been given so many make-overs in a losing attempt to manipulate the 10000+ employees into believing that company culture is a vital priority
    Trust NO ONE because those you believe to be on your side willing to support you are no where to be found when you need them
    The "what have you done for me lately" motto is alive and well within this company

    Honestly...there are just too many more "cons" and critically negative aspects of this company that just sicken me to even continue to write...

    Advice to Management

    Unfortunately these words will ultimately fall on deaf ears and blind eyes. A pretend culture with a foundation built on relationships. This company, and in particular, it's senior leadership team (Directors, VP's, CFO, COO, CEO) attempt to have its employees believe that they care. The funny yet truly sad thing is that this senior team has mastered the art of manipulation leading many great people down a road paved with broken promises, unclear expectations, emotionally damaging stress levels, personal lives with friends and family strained and sometimes damaged, and you mind and sadly your heart left to rot once they are done with you and have moved on to the next person. Although a colourful way to describe things, the previous statement is true. If senior management (now directed at CEO & COO) truly care and truly want what's best for those who work within the organization then please listen and hear my message. 30+ years is something to be proud of. CEO, you've done an incredible job going from nothing to something and that is an accomplishment that deserves high praise and regard. COO, at one time the backbone of the company...the heart of the machine. Truly one of the best individuals within the Fitness Industry...you deserve high praise as well. So...here it is...plain and simple...just actually CARE about the people who give their heart and soul to you. Your employees give those two things not to this company...they trust both CEO & COO with their heart and soul. It's your responsibility to handle that with the utmost care. Just give a care about these people. You can't keep doing what you do. Your insincere gestures and fake love is passed down to those under you and they in turn do the same. I care enough to tell you this "secret" in hopes that you can turn things around and become a great place to work...you are so far from even entering into the discussion of great. Don't pass the blame on to others. Don't become defensive and dismiss me as a disgruntled former employee. I'm so far beyond that...remember...JUST CARE


  9. "Fitness advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I have been working at GoodLife Fitness full-time

    Pros

    Membership benefits and tips from personal trainer

    Cons

    Bad management, manager last only cares about getting sales. Unhonest behaviors exist in sales activities. Very disorganized club management. Everyone is doing what they like instead of what they should

    Advice to Management

    Focused more on existing customers so the cancellation and complaint ratio won’t be that high. Company has great value and vision, but in the front line it just turns into sales sales and sales.


  10. "Personal trainer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at GoodLife Fitness full-time

    Pros

    Flexible working schedule based off clients

    Cons

    Sales driven job that feels like it's only about the money


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