Goodby, Silverstein & Partners Reviews in San Francisco, CA | Glassdoor

Goodby, Silverstein & Partners San Francisco Reviews

Updated November 15, 2017
63 reviews

Filter

Filter

San Francisco, CA Area

3.8
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Goodby, Silverstein & Partners Co-Chairman and Creative Directors Jeff Goodby & Rich Silverstein
Jeff Goodby & Rich Silverstein
31 Ratings

63 Employee Reviews

Sort: PopularRatingDate

Pros
  • Goodby's reputation is deserved in that it has extremely smart people (in 9 reviews)

  • Worked with lots of great people here (in 8 reviews)

Cons
  • Work-life balance is a continual struggle (in 10 reviews)

  • long hours and not a lot of fun (in 14 reviews)

More Pros and Cons

  1. Helpful (2)

    "Great place to work for creatives, bad for everyone else"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager in San Francisco, CA
    Former Employee - Account Manager in San Francisco, CA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    The smartest and the hardest working people I've ever worked with. Everyone is extremely passionate about doing the best work possible and the end results are phenomenal. This place will introduce you to the best and coolest people in the industry. The strategy behind everything they do is well thought out and they have been integral in building some of the world's largest brands. Clients look to them for what to do rather then clients telling them what they need.

    Cons

    The expectations are ridiculous. There is absolutely NO work life balance, structure or process to anything. Everyday is a complete mess and people are just trying to make it through the day. They hire in masses and hope that a few people stick. The turn over is constant because no one is given any expectations, job descriptions or training because everyone is just trying to keep their head above water. There is no department structure, employee review or development process. Some department managers have no idea how to manage people and foster the best talent.

    Advice to Management

    Take a step back and realize that even though you're a very successful creative driven agency, there needs to process and accountability instilled into the culture. You will keep more people that way. Don't make all nighters the norm, especially when most of them are avoidable. Directors need to be over less business and allow people under them to make decisions. The need for Directors to have complete control creates bottle necks and makes everyone under them suffer.


  2. Helpful (1)

    "Put in your time"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Art Director in San Francisco, CA
    Former Employee - Art Director in San Francisco, CA
    Doesn't Recommend
    No opinion of CEO

    Pros

    Great on the resume. Makes careers. Smart people. Good projects.

    Cons

    Lots of politics. Tough to get put on good projects. Big egos.

    Advice to Management

    Scale down.

  3. Helpful (4)

    "The hidden side of a massive, successful agency"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Creative in San Francisco, CA
    Former Employee - Creative in San Francisco, CA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Good pay, good clients, and a well-repsected agency within the ad community. Lots of great ads coming out of that place.

    Cons

    Long hours, disorder, lack of structure, poor sense of community, crowded. People seemed stressed and all the projects I was on had a chicken-with-head cut off order to them, bad deadlines. The building is packed with people because it has grown so large and most people don't seem to know each other that well.

    While there are a lot of big name clients, there are also a ton of shitty projects getting assigned–the kind of work that doesn't get showcased anywhere but is just part of getting paid.

    Advice to Management

    Seriously consider whether growing so big is the best thing for the culture of the place. Rather than create a crappy atmosphere with a churn and burn mentality, try to foster a place where creatives feel like they have an interest in the place and projects and each other.


  4. Helpful (4)

    "Fun for a while, but overall disappointing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Goodby, Silverstein & Partners full-time (More than 3 years)

    Pros

    - There are some great people working here who genuinely try to fight for work that's different.
    - People are, for the most part, very smart, fun, and attentive to their responsibilities. - I've met a lot of individuals that I'd call true friends, who I hope to have in my life in the future.
    - Rich and Jeff are nice guys and aren't unreasonable so long as you aren't afraid to speak your mind.

    Cons

    - Senior creatives don't empower the lower level creatives to create fresh work.
    - Senior creatives often come in to review last minute without knowing anything about the projects history and then "explore" new ideas, without considering how this affects the budget, the client's experience, and the internal groups involved with each project.
    - Cronyism and nepotism apparent in most all departments.
    - Boys club mentality in many groups.

    Advice to Management

    If you want to turn things around, you need to get a 360 degree viewpoint of why things are going poorly. Don't say you "know" about certain issues, then do absolutely nothing that implies you remember those issues.


  5. Helpful (2)

    "Sinking faster than the Titanic"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Interactive Producer in San Francisco, CA
    Current Employee - Interactive Producer in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Goodby, Silverstein & Partners full-time (More than a year)

    Pros

    Lets be honest here, the name is great to have on the resume. Plus, it isn't the worst place to work, its actually pretty cool (in a limited context.) The office itself is pretty cool.

    Cons

    Place is a circus. Over worked, under-paid. Some "top-dogs" heads are stuck in the past from when GSP actually did good work, they need to come back down to earth because -here in reality land - people are jumping off this sinking ship. Those who actually made an impact - are gone due to either BOTH of the lay-offs this year (that was fun) or they themselves recognized the shenanigans and peaced-out for their own good. I cannot stress enough how much this place does NOT care about its employees. Its tough to watch sometimes.

    Advice to Management

    Oh, there's management?


  6. Helpful (1)

    "Long hours and little recognition, but amazing creative agency!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Interactive Producer in San Francisco, CA
    Former Employee - Interactive Producer in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Goodby, Silverstein & Partners full-time (More than 3 years)

    Pros

    Amazing people to work and collaborate with, dog-friendly culture, work with large clients on amazing advertising campaigns

    Cons

    Account teams can be cut throat, not very good comradery across teams, people don't seem happy within the org which leads to a bad work environment

    Advice to Management

    Have regular check ins with your teams and find ways to improve teamwork and collaboration on projects. Be sure that people are incentivized to work hard and have clear paths to grow within the company.


  7. "The luster is gone"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Goodby, Silverstein & Partners full-time (More than a year)

    Pros

    Hard working people. Very good about trying to represent the best work.

    Cons

    Lots of politics. Promoted the absolutely WRONG people to senior creatives who killed the culture of the agency. Many at the agency still living in the past glory. Layoffs and defections have left the place soulless and in a tailspin. Too many hacks and bullshitters at the agency.

    Advice to Management

    Get back to the basics. Get rid of the worst apples

  8. "Incredibly disappointing. I expected more."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Goodby, Silverstein & Partners full-time (More than a year)

    Pros

    There are some amazing and talented people in the building across all departments.

    Still looks good on your resume.

    Above average pay and benefits.

    If you're willing to play politics, you'll do well here.

    Cons

    There's an insane amount of micro-managing from the main players in the company which hampers people from doing their job properly - especially on pitches. I've never seen anything like it.

    Senior management are out of touch but shout until they get their way. This is a tv-centric company trying desperately to create the illusion that they get digital. They don't.

    Stop hiring 'saviours' and reward the good people you seemingly don't notice. They hire with a fanfare then put them in front of a firing squad when it doesn't work out. A scattergun approach to hiring and firing.

    Advice to Management

    Trust in the capabilities of the people you hire. You have seasoned talent with solid track records, yet you feel the need to interfere - mainly when projects are almost done. I'm looking at you Rich.

    Organise yourselves more. Don't wait till the night before a pitch to have your 'big idea'. It never works and kills morale.


  9. Helpful (5)

    ""As I rained blows upon him, I realized there had to be another way."—Frank Costanza"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Goodby, Silverstein & Partners full-time (More than 3 years)

    Pros

    I couldn't have possibly asked for a more talented team to work along with. Some amazing AMs and a great group of people in copy editing. The day you get an offer letter—even better, the day you get laid off or resign.

    Cons

    A Bruce Lee kick to your health and freedom. Trying to work with certain accounts can be harder than navigating the ocean without GPS. Remember high school, remember all the cliques, drama, and gossip that you thought you left behind as a kid? Well fret not, welcome to grade 13. Only thing changed are the vending machines now offer beer. The awful reality that things are constantly changing at the last minute and nothing is ever organized. Obnoxious email of the month contest, resulting in try hards spamming your inbox. Some extraordinary lazy, rude, and inept assistant/account managers. Some AAM/AM really should just be called secrataries given their role as a yes man. The position of project manager doesn't really exist here, in order save on cost. Insert some buzz words: nimble, robust, cutting-edge, transform, ground breaking, quick and of course SYNERGY. Token dredful long hours for some departments, while other clowns gets the luxury of complaining about only getting to work from home once a week. The revolting leopard print couch on the 5th floor. The 6th flloor was recently rented out to another company and some portion of the 5th floor. Altough not a con, it is an obvious indicator of how the company is doing financially. One big client is helping keep the lights on for the company.


  10. Helpful (1)

    "Traditional creative agency, poor personal experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Account Manager in San Francisco, CA
    Former Employee - Assistant Account Manager in San Francisco, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Goodby, Silverstein & Partners full-time (More than a year)

    Pros

    - Creative atmosphere unlike any other
    - Motivated and passionate coworkers make late nights productive
    - Partners aggressively fight for great work, inspiring hustle
    - Producers and designers among the brightest and best
    - Traditional work is stellar
    - Dogs everywhere

    Cons

    - Lack of a diversity
    - Sink or swim mentality runs deep through agency culture
    - Lack of support from HR/Employee Relations on account staffing issues
    - Work/life balance is nonexistent, was told to "check-out" in-person daily
    - Advancement (vertically/laterally) is hard to come by, the agency feels like a revolving door

    Advice to Management

    - Support and educate mid-tier management on mentorship
    - Embrace digital work fully
    - Pay jr staffers fairly


Showing 63 of 108 reviews
Reset Filters