Goodmortgage.com Reviews | Glassdoor

Goodmortgage.com Reviews

Updated Apr 24, 2018

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Found 42 reviews

3.5
StarStarStarStarStar
Rating TrendsRating Trends
61%
Recommend to a Friend
0%
Approve of CEO
Aaron Samples
2 Ratings
  1. "MLO"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - MOrtgage Loan Originator in Charlotte, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Goodmortgage.com full-time for less than a year

    Pros

    Company will take a chance on people new to the industry. They do a great job of preparing you for the UST and they pay for all the licensing. Team leads are very knowledgeable and can be hands on to help find alternative options to close a deal and then push to close on time. Patience to work with new people as long as you make a serious effort to produce.

    Cons

    Mix donuts in more on the free Friday morning breakfast rotation

    Advice to Management

    Can always want higher quality and quantity leads

    Goodmortgage.com2018-02-07

    Goodmortgage.com Response

    March 14, 2018Legal Department

    Thank you for your feedback – We’re glad that you've been having an enjoyable experience here at Goodmortgage.com thus far! We hope that you continue your career path with us. We will be sure to provide your lead feedback to our retail team.

  2. Helpful (1)

    "Run far away"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Management in Charlotte, NC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Goodmortgage.com full-time for less than a year

    Pros

    Nothing at all that I can recall

    Cons

    Total disorganization and poor management

    Advice to Management

    Get new management

    Goodmortgage.com2018-04-25

    Goodmortgage.com Response

    April 30, 2018Legal Department

    Thank you for your feedback on your previous FGMC dba goodmortgage.com employment. We are sorry to hear that your experience was not enjoyable. We have recently made many changes to our management as well as our Retail division at goodmortgage.com. Our belief is that these changes ...

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  3. Helpful (2)

    "Glad they paid for my license, that’s all they paid me for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Loan Officer in Charlotte, NC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Goodmortgage.com full-time for more than a year

    Pros

    They paid for me to study for the MLO test. And stale bagels, and paid holidays. That’s all i can think to say, and that’s pushing it.

    Cons

    Everything else. There’s no point in paying several thousand dollars for a whole class to take the UST if you’re just going to throw them at a desk and tell them to harass people for 4 hours a day, and god forbid you get someone to answer their phones after you’ve harassed them by calling them 10+ times a day, provided they haven’t blocked your number, because between the management thinking so much of themselves and...

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    Advice to Management

    Scrap the company and move on. You can’t fix this train wreck.

    Goodmortgage.com2018-04-17

    Goodmortgage.com Response

    April 17, 2018Legal Department

    Thank you for your feedback on your employment at our Charlotte Branch. We are saddened to hear that you felt your Loan Origination training and support staff were less than supportive. We recently went through a change in management in your division and believe this will address ...

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  4. "Good Mortgage, Great Company To Work For"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Loan Officer in Charlotte, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Goodmortgage.com full-time for more than a year

    Pros

    Family like atmosphere, great team environment, free gym access, free coffee, breakfast, snacks, and always surprises lunches.

    Cons

    I think I've gained 10lbs working here from all the free food

    Advice to Management

    Keep up the good work!

    Goodmortgage.com2018-02-06

    Goodmortgage.com Response

    March 14, 2018Legal Department

    We at Goodmortgage.com strive to provide our employees with a positive and enjoyable workplace and are delighted that you have been spending your time with us. We wish you continuing growth within our company and much success. Keep up the positive attitude!

  5. "Great Place To Advance Your Career in the mortgage industry"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Goodmortgage.com full-time for less than a year

    Pros

    Good amount of Lead volume, supporting management staff, fair to good compensation plan for top producers, Great Benefits, flexible schedule, experienced management Team who originated before and was promoted from within, weekends not required, 750 monthly bonus for top Loan Officer and LO of the Quarter

    Cons

    IT projects take a little long to implement but at least the company is spending on technology that will enhance the customer to loan officer experience

    Advice to Management

    Keep investing in your employees you are doing a great job

    Goodmortgage.com2018-02-06

    Goodmortgage.com Response

    March 14, 2018Legal Department

    We’re happy to hear about your feedback and experience thus far here at goodmortgage.com! While it may take time to have certain projects implemented, we do strive to work as hard as possible to have all projects completed in a timely manner. We appreciate your comment as we are constantly ...

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  6. "MLO"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Mortgage Loan Officer in Charlotte, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Goodmortgage.com full-time for less than a year

    Pros

    Fun, entertaining crowd. Team Leader available at all times with support and advice to win. Great training for those new to the industry. Feedback is considered and changes implemented without hesitation for the overall benefit of the company.

    Cons

    If you watch your pipeline, no cons- If you don't, occasional missed communication and delays when not paying attention to the notes and detail.

    Advice to Management

    Find out what people are missing, individually and build them up with training.

    Goodmortgage.com2018-02-06

    Goodmortgage.com Response

    March 14, 2018Legal Department

    Thank you for positing on your current experience with Goodmortgage.com. We are delighted that you find our workplace entertaining and enjoyable. We are continually looking for new training to further our employees’ development and are open to any further comments or suggestions that ...

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  7. "MLO"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Mortgage Loan Officer in Charlotte, NC
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Goodmortgage.com full-time for more than a year

    Pros

    Somewhat Flexible schedule, good friendly peers to work with, good office staff

    Cons

    The company is horrible from mid management up. Team leads are clueless on how to talk to employees under them. Processing side is awful and will make every excuse on why it's not their fault it takes a customer 45+days to close and hundreds if not thousands of dollars in extensions. Upper management is clueless, the owner sold the company and has mentally checked out. Hired a guy from Quickens to come in and he ran...

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    Advice to Management

    Take care of your MLO's. They are who pays your bills.

    Goodmortgage.com2018-01-31

    Goodmortgage.com Response

    March 20, 2018Legal Department

    Thank you for your feedback and we are glad you enjoyed the peers you worked directly with. As you know, FGMC is working hard to make major changes in several lines of business, including goodmortgage.com. We do understand the importance of our MLO's and the necessity of an effective ...

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  8. "Mortgage Loan Originator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Mortgage Loan Officer in Charlotte, NC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Goodmortgage.com full-time for more than a year

    Pros

    Friendly co-workers, great office staff.

    Cons

    Managers are not trained and will repeatedly break federal law with their actions. HR in the building does nothing to help, if there is any problem you have to go to FGMC HR.

    Advice to Management

    Train your managers and stop letting them get away with everything.

    Goodmortgage.com2017-11-30
  9. Helpful (1)

    "Family-ish environment and great opportunities with corporate backing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Loan Officer in Charlotte, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Goodmortgage.com full-time for more than a year

    Pros

    Friendly competition, help from senior Loan officers, excellent earning potential, Growing and thriving company. Good contests for earning gift cards and bonuses above normal compensation. Facilities

    Cons

    Work/ life balance is not always easy as a loan officer, but the upside of that is that Team Leads are understanding when time off is needed. Recent acquisition by larger corporate entity and restructuring throughout makes you stay on your toes. This will taper off most likely.

    Advice to Management

    Leadership skills are great, however, every leader can benefit greatly from greater emotional intelligence for inspiring employees. Great job growing the company so much in just the year that I've been here. Keep it up.

    Goodmortgage.com2017-06-07
  10. "Loan Officer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Loan Officer in Charlotte, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Goodmortgage.com full-time for more than a year

    Pros

    Work life balance, good compensation, team environment, and positive attitudes.

    Cons

    If you like writing mortgages and working I don't see any cons.

    Advice to Management

    Keep up the good work with making sure employees are taken care of

    Goodmortgage.com2017-06-07
Found 42 reviews