Goodwill Reviews | Glassdoor

Goodwill Reviews

Updated March 25, 2017
518 reviews

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518 Employee Reviews

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Pros
  • Flexible hours and work life balance (in 39 reviews)

  • To see the passion for helping people succeed is inspiring (in 85 reviews)

Cons
  • Upper management/corporate does not treat their employees well (in 119 reviews)

  • Usual drama associated with employees at a minimum wage work place (in 74 reviews)

More Pros and Cons

  1. "Summer work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Associate in Chillicothe, OH
    Former Employee - Retail Sales Associate in Chillicothe, OH
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Goodwill full-time (Less than a year)

    Pros

    2 15 minute breaks
    Nice coworkers
    Neat and Organized

    Cons

    some customers were rude to me and other employees


  2. "Great place to work at"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Goodwill part-time

    Pros

    customer experience. making new friends.

    Cons

    dirty and dusty. some customers are really rude

    Advice to Management

    communication is key


  3. "rural rehab"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    social conscience value is evident

    Cons

    low salary for education and experience


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Campus Instructor/Lab Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Campus Instructor/Lab Manager in Tallahassee, FL
    Current Employee - Campus Instructor/Lab Manager in Tallahassee, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Goodwill full-time

    Pros

    Great people focused on making a difference
    Personally able to make a difference in value added to community
    Able to grow developmentally and professionally

    Cons

    Interdepartmental communication
    Under staffed and dependent on volunteer workers to meet performance goals

    Advice to Management

    Reward talent to retain skilled staff


  6. "good cause"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Goodwill part-time

    Pros

    Change lives by using donations to employ people in need

    Cons

    not a very flexible schedule if your a student.

    Advice to Management

    stop keeping/ stealing donations


  7. "Easy job and great pay, but no communication among management staff."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Supervisor in Lake Zurich, IL
    Former Employee - Retail Supervisor in Lake Zurich, IL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Goodwill full-time (Less than a year)

    Pros

    The pay and the work load. Even when super busy or small staffed the work is not difficult at all.

    Cons

    The rare communication among management. The cliques among management . Favoritism of certain employees from management. No company parties only potlucks that are supplied by everyone.

    Advice to Management

    Communicate and end the cliques.


  8. "Associate"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Goodwill full-time

    Pros

    To be able to assemble donated items.

    Cons

    To deal with everyones donated items.


  9. "Sales Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Placentia, CA
    Former Employee - Sales Associate in Placentia, CA
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at Goodwill (Less than a year)

    Pros

    Flexible hours
    Kind & understanding manager

    Cons

    Difficult co-workers
    Some don't follow the rules
    Everyone starts at $10 and only Managers & some ADC get a raise


  10. "It's alright if you can deal with some issues"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate/Cashier in Columbus, OH
    Current Employee - Sales Associate/Cashier in Columbus, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Goodwill full-time (Less than a year)

    Pros

    Great customers, usually
    Offers full-time work
    Pretty easy to do a good job
    Great supervisors
    Many breaks

    Cons

    Doesn't always follow safety regulations
    Upper management are morons
    Policies are horrendous

    Advice to Management

    Review and be more lenient on policies
    Investigate the antics of middle management


  11. "Environment"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    I like the core values

    Cons

    The miscommunication between myself and an employee



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