Goodwill "donations" Reviews | Glassdoor

Goodwill Employee Reviews about "donations"

Updated Feb 10, 2020

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3.1
48%
Recommend to a Friend
55%
Approve of CEO
Goodwill President and CEO Steven C. Preston (no image)
Steven C. Preston
221 Ratings
Pros
  • "I love talking with people helping people I'm becoming a team player(in 133 reviews)

  • "Full time hours, friendly management(in 109 reviews)

Cons
  • "Absolutely terrible upper management(in 189 reviews)

  • "So many of your donations get thrown in bins and broken(in 177 reviews)

More Pros and Cons

Reviews about "donations"

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  1. "Goodwill Is Money Hungry & Crooked"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Assistant Manager in Upland, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Goodwill full-time for more than 8 years

    Pros

    Benefits are good if you can get full time

    Cons

    Corporate sticks together and does not care at all about their employees. They lie for whatever benefits them. Hours suck because you cannot have a normal life. No perks. They are greedy. They are not what you expect. So many of your donations get thrown in bins and broken. They discriminate a lot..

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    Goodwill2020-02-03
  2. "Seeking employment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Donation Attendant in Medford, OR

    I worked at Goodwill full-time for more than a year

    Pros

    Employee Discounts, strong stable company.

    Cons

    The public may not agree with donation acceptable material, causing issues.

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    Goodwill2020-02-07
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  4. "Helping people back to work"

    StarStarStarStarStar
    Current Employee - Production Support in Columbia, SC
    Doesn't Recommend
    Negative Outlook

    I have been working at Goodwill part-time for less than a year

    Pros

    Leàrning the way the donations for the Goodwill store work.

    Cons

    Working with stupid supervisor unprofessional

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    Goodwill2020-02-10
  5. "Not a Place to Grow"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Associate in Christiansburg, VA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Goodwill full-time for more than 5 years

    Pros

    Typically friendly coworkers Donations can have anything in them so it's always something new If you've worked in retail, you basically know what to expect

    Cons

    Lots of internal drama About as low as pay can be currently Pay is definitely not adequate for the amount of work and pressure put on you Management ranges from really understanding to demoralizing Advancement opportunities are given seemingly at random with no regard to seniority or overall competence

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    Goodwill2020-02-08
  6. "Great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Lead in Benicia, CA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Goodwill full-time for more than a year

    Pros

    It was a door open

    Cons

    They turned out to be donations....not merchandise but the staff

    Goodwill2020-02-05
  7. "Understaffed and under motivated with emphasis on micromanagement and manual labor."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Retail Sales Associate in San Antonio, TX
    Negative Outlook
    Disapproves of CEO

    I worked at Goodwill part-time for less than a year

    Pros

    Relatively easy to obtain employment here. Simple process to transfer to other stores.

    Cons

    You will do plenty of manual labor for very low pay. Beware advertised job opening titles... it’s either cashier or donation attendant. Don’t expect a position grading wares or electronics or clothing any time soon. Expect constant hustle and heavy lifting with little help.

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    Goodwill2019-11-20
  8. "Working at Goodwill"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Retail Store Associate 
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Goodwill full-time for more than a year

    Pros

    - 8 am - 5 pm schedule. - 15-minute breaks - Safety bonus check

    Cons

    - Management has higher expectations than what you get paid. - Corporate daily/weekly budget expectations don't meet up with donations. - Pay needs to be increased. - Donations can be really dirty.

    Goodwill2019-10-19
  9. "Friendly workplace"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Processor in Miami, FL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Goodwill part-time for less than a year

    Pros

    This was an easy going retail position.

    Cons

    At times when the donation truck arrives, it can be stressful. Especially when the truck comes 5 minutes before the end of your shift.

    Goodwill2019-09-05
  10. Helpful (2)

    "Not a bad company, but a rough job."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Compensation and Benefits
    • Senior Management
    Former Employee - Donation Attendant 
    Neutral Outlook

    I worked at Goodwill part-time for less than a year

    Pros

    Nice people, including management. Store manager treats you like a human being. Understanding scheduling. Money goes towards good causes. Less rigid or strict than regular retail in some ways. The assistant managers help with the day-to-day grind just as much as anyone else.

    Cons

    Never quite enough space to move things through. Had to throw away food if donated, even when it was 100% unopened. A huge problem if you have dust allergies. The stuff people donate is gross at times, and when it involves cigarette smoke-covered and dust-filled boxes, it's practically hazardous if you do have allergies. Low Pay (though this isn't surprising for an entry-level nonprofit) Becoming a little less centered on the happiness of the employees as a company. Didn't get any benefits, but they do offer various forms of support for your life if you take advantage of it.

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    Goodwill2019-08-29
  11. "Half Decent Pay for Under-Appreciated high stress work."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Donor Services Representative (DSR) in Morgantown, PA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Goodwill part-time for less than a year

    Pros

    1. Relatively pleasant environment. 2. They typically hire indiscriminately. Including, but not limited to, ex-convicts and drug addicts. 3. The Goodwill Code... if they can help you and you're willing to help yourself, they'll do the best they can. 4. Certification of electric pallet jacks.

    Cons

    1. DSR is the most under-appreciated position in a goodwill store. 2. You get treated like crap a lot; sometimes by coworkers, but most often by donors. 3. Most of the donations are outright garbage and often contain smells that would make a landfill worker turn green in the face. 4. The transport system that goodwill operates employs some of the most stupid and incompetent people alive. who most often don't know where shipments are going and when they're coming. DSR is also responsible for loading the trailers typically using an electric pallet jack. 5. The trailers goodwill uses are often bottom of the barrel as far as repair and operable standard. 6. Hiring indiscriminately. Including, but not limited to, ex-convicts and drug-addicts.

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    Goodwill2019-08-31

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