Gopuff Reviews
Updated Jul 5, 2022
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Found 648 of over 950 reviews
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Top Review Highlights by Sentiment
- "NO BREAKS they want you to fill in where others can’t ALL THE TIME no work life balance" (in 14 reviews)
Ratings by Demographics
This rating reflects the overall rating of Gopuff and is not affected by filters.
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- Current Employee, less than 1 year★★★★★
Pros
Engaging but not the most reliable
Cons
Job security , contract is sketchy
- Former Employee, more than 1 year★★★★★
Pros
"Unlimited" PTO... that's it. Management can be flexible when you need time off here and there, but this heavily depends on the role.
Cons
Not a place to work long-term. Do not be enticed with the “equity”. They may never go public, which means the RSU play money may never become real. There are so many things wrong with this company. You’ll be paid fairly depending on who you are & the state of the company at the moment. In a word, working here very quickly becomes exploitation, no matter what role or department you’re in. The CEOs smiled throughout the corporate company meeting addressing the recent layoffs. Completely money hungry people with no regard for the employees who are actually doing the work. Take the job if you truly need it, but continue to look for work. You will be ready to leave by the 6 month mark. I was embarrassed to work here. They are full of empty promises and cowardly leadership. You will not be supported or heard here.
Continue reading - Current Employee, more than 1 year★★★★★
Pros
Usually working by yourself, benefits are offered to all, usually the people that work there are nice
Cons
not enough help when busy, scheduled hours of kitchen can change whenever they feel like trying something new, not paid for your experience which hurts everyone and makes zero sense when it is such a small operation, managers need to make sure to be telling their team when promotions are going on but they are ran so thin all across the valley I am shocked they have stuck around.
Continue reading - Current Employee, less than 1 year★★★★★
Pros
Fun company culture, never feel alone, fast paced
Cons
Lots of lay offs! Laid off without warning or clear explanation
- Current Employee★★★★★
Pros
Well paid Good work life balance
Cons
0 hour contracts only- means you have to book shifts
- Current Employee★★★★★
Pros
The work environment is good if stuff is being handled.
Cons
You don’t get no raise. Have to work different shift schedules. Wouldn’t recommend if you have a second job. Management sucks when stuff gets hectic. People from higher up gotta watch the site lead.
Continue reading - Current Employee, more than 1 year★★★★★
Pros
Easy to learn. Fast paced.
Cons
Does not have a union
- Former Employee★★★★★
Pros
Good Pay pound per hour
Cons
Poor upper management - shift leaders left to deal with over hiring and having to manage staff out the business based upon performance. Several were promised hours and had them taken away upon arrival into the business. Promised hours and overtime which was taken away week after week one for myself also. Poor staff moral, most were not vetted properly and most staff didn’t care at all. Cut hours aggressively leaving long term staff with too few hours to live. Staff discounts added to shopping profile and then taken away without warning. Charge for delivery to in store staff even though no delivery taken place Very little onboarding, staff left to fend for themselves. Randomly moved to other stores without warning or prior conversations. Rotas done with 2 days to plan the week ahead. Unsociable hours Grassing culture American style operations
Continue reading - Current Employee★★★★★
Pros
Good hours and work culture.
Cons
Communication and clear breakdown of job was missing.
- Former Employee, less than 1 year★★★★★
Pros
fairly easy job all in all
Cons
manager was annoying for no real reason than he didn't have much to do at times. Seemed to be penalized when you get called in even though it was not required.
Continue reading
Gopuff Reviews FAQs
Gopuff has an overall rating of 3.1 out of 5, based on over 950 reviews left anonymously by employees. 48% of employees would recommend working at Gopuff to a friend and 41% have a positive outlook for the business. This rating has decreased by -5% over the last 12 months.
48% of Gopuff employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Gopuff 2.8 out of 5 for work life balance, 3.0 for culture and values and 3.0 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at Gopuff to be career development, benefits, coworkers and the cons to be culture, management, compensation.
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