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Gopuff

Engaged Employer

Gopuff

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Gopuff Reviews

Updated Jul 5, 2022

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Found 648 of over 950 reviews

3.1
48%
Recommend to a Friend
61%
Approve of CEO
Gopuff Co-Founders / Co-CEOs Rafael Ilishayev / Yakir Gola
Rafael Ilishayev / Yakir Gola
296 Ratings

Top Review Highlights by Sentiment

Pros
  • "Good pay; can't really identify any additional pros(in 46 reviews)
  • "Flexible hours and they provide the equipment.(in 35 reviews)
  • "Otherwise great people and place to work.(in 29 reviews)
  • "Easy money and also weekly pay(in 27 reviews)
  • "will reward you for meeting certain delivery quotas and offer flexible schedules.(in 21 reviews)
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of Gopuff and is not affected by filters.

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  1. 4.0
    Current Employee, less than 1 year

    Ok

    Jul 5, 2022 - Shift Lead in London, England
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Engaging but not the most reliable

    Cons

    Job security , contract is sketchy

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  2. 1.0
    Former Employee, more than 1 year

    Gopuff Facade

    Jul 5, 2022 - IT Procurement Lead in Philadelphia, PA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    "Unlimited" PTO... that's it. Management can be flexible when you need time off here and there, but this heavily depends on the role.

    Cons

    Not a place to work long-term. Do not be enticed with the “equity”. They may never go public, which means the RSU play money may never become real. There are so many things wrong with this company. You’ll be paid fairly depending on who you are & the state of the company at the moment. In a word, working here very quickly becomes exploitation, no matter what role or department you’re in. The CEOs smiled throughout the corporate company meeting addressing the recent layoffs. Completely money hungry people with no regard for the employees who are actually doing the work. Take the job if you truly need it, but continue to look for work. You will be ready to leave by the 6 month mark. I was embarrassed to work here. They are full of empty promises and cowardly leadership. You will not be supported or heard here.

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  3. 1.0
    Current Employee, more than 1 year

    Don't expect to get paid for any experience

    Jul 1, 2022 - Kitchen Associate in Phoenix, AZ
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Usually working by yourself, benefits are offered to all, usually the people that work there are nice

    Cons

    not enough help when busy, scheduled hours of kitchen can change whenever they feel like trying something new, not paid for your experience which hurts everyone and makes zero sense when it is such a small operation, managers need to make sure to be telling their team when promotions are going on but they are ran so thin all across the valley I am shocked they have stuck around.

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  4. 5.0
    Current Employee, less than 1 year

    TAC

    Jun 30, 2022 - Talent Acquisition Specialist in Phila, PA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Fun company culture, never feel alone, fast paced

    Cons

    Lots of lay offs! Laid off without warning or clear explanation

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  5. 3.0
    Current Employee

    Good pay

    Jun 30, 2022 - Delivery Rider in Harrow, England
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Well paid Good work life balance

    Cons

    0 hour contracts only- means you have to book shifts

    1 person found this review helpful
  6. 2.0
    Current Employee

    Bad Management

    Jun 28, 2022 - Operations Associate 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The work environment is good if stuff is being handled.

    Cons

    You don’t get no raise. Have to work different shift schedules. Wouldn’t recommend if you have a second job. Management sucks when stuff gets hectic. People from higher up gotta watch the site lead.

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  7. 4.0
    Current Employee, more than 1 year

    Go puff review

    Jun 27, 2022 - Anonymous Employee in Philadelphia, PA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Easy to learn. Fast paced.

    Cons

    Does not have a union

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  8. 1.0
    Former Employee

    Extremely poor business practises

    Jun 27, 2022 - Shift Leader 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good Pay pound per hour

    Cons

    Poor upper management - shift leaders left to deal with over hiring and having to manage staff out the business based upon performance. Several were promised hours and had them taken away upon arrival into the business. Promised hours and overtime which was taken away week after week one for myself also. Poor staff moral, most were not vetted properly and most staff didn’t care at all. Cut hours aggressively leaving long term staff with too few hours to live. Staff discounts added to shopping profile and then taken away without warning. Charge for delivery to in store staff even though no delivery taken place Very little onboarding, staff left to fend for themselves. Randomly moved to other stores without warning or prior conversations. Rotas done with 2 days to plan the week ahead. Unsociable hours Grassing culture American style operations

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  9. 4.0
    Current Employee

    .

    Jun 27, 2022 - Co-ordinatior in Philadelphia, PA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good hours and work culture.

    Cons

    Communication and clear breakdown of job was missing.

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  10. 3.0
    Former Employee, less than 1 year

    Bang Average, Similarities to Amazon

    Jun 26, 2022 - Warehouse Associate in Philadelphia, PA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    fairly easy job all in all

    Cons

    manager was annoying for no real reason than he didn't have much to do at times. Seemed to be penalized when you get called in even though it was not required.

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Viewing 1 - 10 of 648 Reviews

Gopuff Reviews FAQs

Gopuff has an overall rating of 3.1 out of 5, based on over 950 reviews left anonymously by employees. 48% of employees would recommend working at Gopuff to a friend and 41% have a positive outlook for the business. This rating has decreased by -5% over the last 12 months.

According to anonymously submitted Glassdoor reviews, Gopuff employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Gopuff. This rating has decreased by -5% over the last 12 months.

48% of Gopuff employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Gopuff 2.8 out of 5 for work life balance, 3.0 for culture and values and 3.0 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at Gopuff to be career development, benefits, coworkers and the cons to be culture, management, compensation.

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