Gordon Biersch Reviews | Glassdoor

Gordon Biersch Reviews

Updated January 16, 2017
73 reviews

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Full-time Part-time

3.7
Star Star Star Star Star
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H. Allen Corey
21 Ratings

73 Employee Reviews

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Pros
  • Fun environment with great team of people (in 3 reviews)

  • Fun place to work with live music and good food (in 3 reviews)

Cons
  • Managers were expected to work extraordinarily long hours (in 6 reviews)

  • Poor management, lack of proper training all around (in 3 reviews)

More Pros and Cons

  1. "Server/Bartender experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server/Bartender in Matthews, NC
    Former Employee - Server/Bartender in Matthews, NC
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Gordon Biersch (More than 3 years)

    Pros

    Good organizational culture, mostly strong management, great food

    Cons

    too much change too often

    Advice to Management

    be more strategic about changes


  2. "Server Review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in Washington, DC
    Former Employee - Server in Washington, DC
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Gordon Biersch part-time (Less than a year)

    Pros

    The customers are friendly and the restaurant is fairly busy during most parts of the year. The busiest season begins at the end of March and continues through the beginning of summer. The other servers are pleasant and easy to work with.

    Cons

    The restaurant is managed poorly and each server is only given 3-4 tables at a time. There is an extreme lack of communication between managers and servers, and often times the restaurant is overstaffed which leads to each server making under $40 in a 5-6 hour shift. Servers who work a 3pm- closing shift are also rarely allowed time to eat even when they bring their own food in and have no customers.

    Advice to Management

    The restaurant needs to be more organized and more respectful to servers in general. Those servers who have proved themselves should be trusted with more responsibility during their shift and allowed to take addition or bigger tables.


  3. "Assistant Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant General Manager in Kansas City, MO
    Former Employee - Assistant General Manager in Kansas City, MO
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Gordon Biersch full-time (More than 8 years)

    Pros

    Growing company with opportunities, obviously more if you're open to relocating. Good benefits and company policies.

    Cons

    Long hours, vacation and sick days take a while to accumulate. How well you do and feed back you get all depends on what location and who your GM/Regional manager is.

    Advice to Management

    Be open to new ideas from managers and offer better incentives for relocation. Value the managers that spend over 1/2 their life at the restaurant.


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  5. "Server"

    Star Star Star Star Star
    Current Employee - Server in Virginia Beach, VA
    Current Employee - Server in Virginia Beach, VA

    I have been working at Gordon Biersch (Less than a year)

    Pros

    Management are flexible with school schedule.

    Cons

    Business has been slowing down, instead of picking up.


  6. "Cocktail Server"

    Star Star Star Star Star
    Former Employee - Anonymous Employee in San Jose, CA
    Former Employee - Anonymous Employee in San Jose, CA

    I worked at Gordon Biersch part-time

    Pros

    Self-Management, Great Pay & Compensations

    Cons

    Long hours for restaurant industry.

    Advice to Management

    Keep it up!


  7. "Decent pay, very corporate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Gordon Biersch part-time

    Pros

    The pay is relatively fair for inexperienced people. It's an easy enough job with not too many responsibilities, and the customers were fine.

    Cons

    I found the taglines and other processes required by corporate uncomfortable, so I chose to leave. It wasn't a bad job at all, just not for me personally.

    Advice to Management

    I would say tone down the corporate taglines and required sayings. It seemed to put the customers on edge as well. And maybe require slightly more stringent training - we saw a lot of hostesses make very basic mistakes.


  8. Helpful (1)

    "Great From Scratch Kitchen"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Line Cook in Virginia Beach, VA
    Current Employee - Line Cook in Virginia Beach, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Gordon Biersch full-time (More than a year)

    Pros

    Full Time hours, full benefits, great training, opportunities for growth, flexible, great management, and the ability to accept feedback while gaining important skills.

    Cons

    Long hours, high stress environment, under staff, high turnover, and they tend to depend on reliable people cause them to be overworked for 12-14 days straight at a time.

    Advice to Management

    Improve the hiring process, create an environment of helpfulness and dependability to improve overall morale and a more productive work environment.


  9. "Great Place to Work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - East Cost Controller in Chattanooga, TN
    Former Employee - East Cost Controller in Chattanooga, TN
    Recommends
    Positive Outlook

    I worked at Gordon Biersch (More than 5 years)

    Pros

    I worked at GB from 2000 to 2006 (Glassdoor will not go back that far), when my husband was transferred. It was a great place to work. I was in accounting, and had great relationships with both corporate management and individual restaurant/brewery managers. I still keep in touch with many of the people I worked with!

    Cons

    No real cons - it was a wonderful growth opportunity, and I treasure the time I spent there.

    Advice to Management

    Keep up the one-on-one relationships with each location team. Individual store visits are important so that all locations feel they have the ear of management, and that their concerns are acknowledged.


  10. "no too bad of a place"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server/Bartender in Leawood, KS
    Current Employee - Server/Bartender in Leawood, KS
    Neutral Outlook

    I have been working at Gordon Biersch part-time (More than a year)

    Pros

    money is decent. I am able to pay my bills

    Cons

    menu changes too often. definitely has a corporate feel which sucks at time


  11. "Waitress"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Waitress in San Jose, CA
    Former Employee - Waitress in San Jose, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Gordon Biersch (More than a year)

    Pros

    Fun working environment! Approachable management!

    Cons

    No Cons at all here!

    Advice to Management

    Keep up the good work!



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