Grab Customer Experience Associate Reviews | Glassdoor

Grab Customer Experience Associate Reviews

Updated Apr 6, 2018

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Found 2 reviews

4.5
StarStarStarStarStar
100%
Recommend to a Friend
100%
Approve of CEO
Grab CEO Anthony Tan
Anthony Tan
2 Ratings
  1. "The Grab Fam"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Experience Associate in Manila, Manila
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Grab full-time for more than a year

    Pros

    Grab employees treat each other as family. There is always a room for improvement and learning. There is a continuous growth within the company.

    Cons

    You need to keep up with the fast-pace environment, but come to think of it, it is actually beneficial to everyone in the long run.

    Advice to Management

    The different ways you reach out to employees, keep it up! :)

    Grab2018-04-06

    Grab Response

    June 10, 2018Employer Branding Manager

    Hi there, thank you for writing us a Glassdoor review! We want everyone to feel at home here so that there is a conducive and friendly environment and professional growth can be fostered. We acknowledge that our industry is extremely fast-moving and high growth which affords many ...

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  2. "Application"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Experience Associate in Manila, Manila
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Grab full-time for less than a year

    Pros

    I like the the generosity of the company to their employees. Grab is giving what the employees deserve for the hard work. The benefits and incentives. The friendly environment and the management. The people around me that will make you feel like you're not stress despite of the workload.

    Cons

    Please be more considerate of others when it comes to application. Even though the applicant failed or there must have been misunderstanding on the communication part. Please still consider them. I just wanted to brought up the people who still wants to re apply to grab and as per HR or management they can no longer to apply to grab anymore. Please give chance and be considerate to others. Thanks!

    Advice to Management

    More Power and Success! Kudos to us all! :-)

    Grab2018-02-07

    Grab Response

    March 23, 2018Employer Branding Manager

    Thank you for your feedback! We are glad knowing that you are happy at Grab. It seems that you enjoy your role and the camaraderie with your fellow Grabbers in the workplace! We're sorry that you (or someone you know) have had a less than satisfactory experience in the application ...

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Found 2 reviews