Grab Reviews

Updated Jan 23, 2021

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3.8
71%
Recommend to a Friend
85%
Approve of CEO
Grab CEO and  Co-founder Anthony Tan
Anthony Tan
342 Ratings
Pros
Cons
More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. "whatever"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sorftware Engineer in New York, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Grab full-time for more than a year

    Pros

    It's up to you too

    Cons

    May be we work togethter

  2. "Only if you are ready to hustle"

    4.0
    Current Employee - Senior Software Engineer in Seattle, WA

    I have been working at Grab full-time

    Pros

    Lots of opportunities, but need to find the right one's

    Cons

    Not a big tech company, where things are ready for you to excel


  3. Helpful (2)

    "Overall strong business, but facing challenges"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Bellevue, WA
    Doesn't Recommend
    Neutral Outlook

    I have been working at Grab full-time for more than a year

    Pros

    Business is growing quickly. Opportunities to improve the company. Bright coworkers who are passionate. The business actually seems to be a catalyst for opportunity in SEA. Exciting to see where it can go.

    Cons

    Time difference is challenging. Low comp compared to similar roles at other companies. Leaders are disconnected from lower employees and miscommunication happens frequently. Many middle managers are good at managing upwards, but do not focus on managing down. This causes distrust and confusion. Engagement seems low in remote offices, with no signs of improvement. People are leaving fast, and leadership has shown little interest in retaining people.

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  4. "great"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Head Cashier in El Toro, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Grab part-time for more than a year

    Pros

    good service and clean things

    Cons

    kind of late and its job

    Continue reading
  5. "iii"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Tech Support 
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Grab full-time

    Pros

    good enviroment nice place to work

    Cons

    nice place to work.. nice people fun work

    Grab Response

    December 2, 2020

    Hi there, thank you for your valuable feedback! We are glad that you are enjoying your work here at Grab and you are finding it a nice place to work. We wish you all the best in your career journey with us!

  6. Helpful (1)

    "OK company"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Software Developer 
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Grab full-time

    Pros

    Good benefits for a startup

    Cons

    Lots of churns in Seattle office

    Grab Response

    November 11, 2020

    Hi there, thank you for writing us a Glassdoor review. We're happy that you like your welfare and benefits and working environment here at Grab. We wish you all the best in your career!

  7. Helpful (3)

    "Work at Grab US"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Software Engineer 
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Grab full-time

    Pros

    - Experience different cultures (both engineering culture and social culture); - You will be tougher if you survive :-)

    Cons

    - Be prepared to adjust to time zones if you are working in US; - The culture is quite "Asian" (No-Offense) which means you may need to learn how to communicate effectively with your teammates in Asian

    Grab Response

    October 25, 2020

    Hello there, thank you for writing us a Glassdoor review. We understand that when it comes to working with colleagues in different geolocation there are some unavoidable challenges especially adapting to the different timezone. We'd look to feedback this to fellow Grabbers, so all of us are more aware and respectful of each other's time. We hear you and we're always making structural changes to enhance communication. We wish you all the best in your career!

  8. Helpful (19)

    "Low pay, high workload, broken promises"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Software Engineer in Seattle, WA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Grab full-time for more than a year

    Pros

    For some time we had good autonomy and shipping useful products.

    Cons

    Raises are low to zero, stock price hasn't changed in 2 years, managers expect you to be butt in seat 9-7 every day. Grab is run like a Chinese company, not an American tech company. They will work you hard and tell you you are blessed to have a job. Leadership is not transparent. So many people joined 1.5 years ago have all gone, pushed out or so tired of management they left. Diversity is a joke, if you're the wrong person on the wrong team, watch your back. Mobile builds take 45 min, and somehow they want you to be able to code fast.

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  9. Helpful (8)

    "No consistent culture and terrible management teams"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Engineer in Seattle, WA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Grab full-time for more than a year

    Pros

    Early phase of the company and you have impacts

    Cons

    Everything was too random and arbitrary, cannot see consistent strategies

    Continue reading

    Grab Response

    June 4, 2020

    Hey there, we are sorry that your experience here at Grab has been a negative one. It's important to us that our company culture is consistent across all our offices and stays true to the brand. If you're uncomfortable bringing this up to your manager, you can always engage a POPs rep to share your feedback on the company culture.

  10. Helpful (32)

    "Growing Pains but rewarding"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Engineering Lead in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Grab full-time for less than a year

    Pros

    1. Potential valuable stock awards 2. Leader in the ride hailing industry in South East Asia. And other growing areas in addition to ride hailing like Food, Express Delivery, Groceries and many more to come. 3. Unicorn startup with a huge market shares. 4. Work that I am doing is directly impacting our customers. 5. Above average base pay for the area. 6. Work-time is flexible, more task driven. 7. Despite being in US, we have CTO, CEO etc visiting quite often from Singapore.

    Cons

    1. Some projects are cross-sites (although not common) and those requires collaboration across time-zones. 2. Company grew too fast, getting things to market fast is important to grab market shares. Thereby accumulating tech debts. 3. Moving from startup to established company often require some amount of process. Need to define those process.

    Continue reading

    Grab Response

    December 3, 2018

    Hey there, thank you for the 5-star rating and review. We really appreciate that you took the time and listed out what you feel are our top qualities. At Grab, we want to impact and improve the lives of our users across Southeast Asia. We understand that timezone differences are a bane to those who are not in Asia. In order to alleviate this, we have informed project leads to keep this in mind when planning meetings. This allows all of us to be more aware and respectful of each other's time. We understand that many think we have grown too fast over the last few years and processes are in disarray. Rest assured, we are taking steps to fix this problem and putting an SOP in place.

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