Gracenote Reviews | Glassdoor

Gracenote Reviews

Updated May 21, 2018
180 reviews

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3.1
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Gracenote President Karthik Rao
Karthik Rao
10 Ratings

180 Employee Reviews

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Pros
Cons
  • For some people, who are not as outgoing as I am and don't volunteer for as many projects, they might find it harder to get ahead (in 6 reviews)

  • West coast tech company being managed by an East coast thinking parent company (in 5 reviews)

More Pros and Cons

  1. "Contract Attorney"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Great culture and complaints at all

    Cons

    No complaints had a great time.


  2. "Principal Software Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Emeryville, CA
    Current Employee - Anonymous Employee in Emeryville, CA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Gracenote full-time (More than 8 years)

    Pros

    Nice work environment. Company embraces new technology. New and interesting business.

    Cons

    Much technical debt in the form of legacy systems that no one wants to own/maintain/upgrage

    Advice to Management

    Make sure you cover your existing commitments before making new ones.

  3. "Bearable"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Editor in Queensbury, NY
    Former Employee - Editor in Queensbury, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Gracenote full-time (More than 10 years)

    Pros

    Hours are flexible in editorial. Very independent work environment.

    Cons

    Pay is terrible. Yearly raises aren't always given, even for outstanding reviews (that you have to mostly write yourself). Most bosses are hens who like gossip and grudges. Attention to what is best for the product comes second.

    Advice to Management

    Don't secretly choose who gets new positions, it wastes interviewees time (I was chosen once, but they said they had to interview others for show). Leave your feelings at home: this is your job. Please don't bring in the "fifth column" that is Marxist "inclusivity". Don't lie to employees and tell them you're not sure about the yearly raise; you never get back to us. Just be honest about the fact that Gracenote doesn't have the decency to keep employees pay up with inflation.


  4. Helpful (1)

    "Accounting"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Accounting
    Former Employee - Accounting
    Recommends

    I worked at Gracenote full-time (More than 5 years)

    Pros

    Trendy products, working around a lot of musicians, casual environment, good bonus plan, pays well.

    Cons

    change of parent company dictates the new work environment, trendy products results in many financial report changes therefore constant "new" things to do, may have to work some late nights, constant change on company goal/mission statement.


  5. Helpful (1)

    "Obligatory Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Glens Falls, NY
    Current Employee - Customer Service Representative in Glens Falls, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Gracenote full-time (Less than a year)

    Pros

    Flexible schedules, good benefits, opportunities to move around in the company.

    Cons

    They don't pay enough.

    Advice to Management

    None.


  6. Helpful (3)

    "Sr. Software Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Gracenote full-time

    Pros

    Great products and solutions.

    Cons

    Lots of silos. Even after acquisition, no clear direction.

    Advice to Management

    Employees know more than you give us credit for. Ask us what is going on.


  7. Helpful (5)

    "Transitioning - Jury's still out on new owners and engineering"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Emeryville, CA
    Former Employee - Anonymous Employee in Emeryville, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Gracenote full-time

    Pros

    Good views from the Emeryville office
    Free snacks and beverages
    Some great work colleagues

    Cons

    Poor leadership in engineering exec management, although I believe this may have started to change now with the appointment of a new CTO.
    Lack of strategic direction in engineering.
    Lots of company in fighting between departments, especially business facing and engineering.
    Poor communications between company leadership and regular employees.
    No real compensation structure, salaries in engineering are all over the place and not necessarily based on merit.
    Software quality now bad to non existent, company doesn't care about quality even though it says otherwise.

    Advice to Management

    Nielsen (new owners), take a long hard look at senior management and don't be afraid to start asking difficult questions about what they have actually delivered over the last few years.

  8. Helpful (8)

    "Stay Away"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer in Emeryville, CA
    Former Employee - Software Engineer in Emeryville, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Gracenote full-time (Less than a year)

    Pros

    Great location for employees located in Berkeley/Oakland

    Cons

    Stale management who feels comfortable making few technology changes. Infighting and feifdoms at all levels of the organization. People are mor interested in CYA and backstabbing than promoting good products.

    Advice to Management

    Retire. Buy a boat, live on an island, travel the world. This company needs restructuring from the ground up.


  9. "Good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Media Editor
    Former Employee - Media Editor

    I worked at Gracenote full-time (More than 3 years)

    Pros

    Great culture and nice co-workers

    Cons

    I had a great time while I was there


  10. Helpful (2)

    "Great Experinece"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Gracenote full-time

    Pros

    I had a great experience at the company and don't have anything bad to say. I go a better job for more money and more responsibility at another company. Part of the reason they wanted me was because I was working at Gracenote. People in the industry know that Gracenote is doing things in an entirely new way and they want to know how to do it. It makes you more valuable

    Cons

    For me, I don't have a lot of cons. For some people, who are not as outgoing as I am and don't volunteer for as many projects, they might find it harder to get ahead. Managers are really busy so sometimes it is hard to get them to focus on you. Overall, there have been a lot of changes in my area but I think the change has been managed really well and so I have no cons about this either. Maybe more snacks in the kitchen

    Advice to Management

    Continue with the forward-looking changes you are making to the workflow. Also, continue to do it in the positive way you have been by keep focusing on doing more high level work. It makes people more motivated.


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