Gracenote Reviews | Glassdoor

Gracenote Reviews

Updated October 3, 2018
190 reviews

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3.2
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Gracenote President Karthik Rao
Karthik Rao
15 Ratings

190 Employee Reviews

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Pros
Cons
  • "Unrealistic expectations; terrible organization; bad management; low pay; high stress" (in 6 reviews)

  • "For some people, who are not as outgoing as I am and don't volunteer for as many projects, they might find it harder to get ahead" (in 6 reviews)

More Pros and Cons

  1. "Contract Attorney"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Great culture and complaints at all

    Cons

    No complaints had a great time.


  2. Helpful (3)

    "Don't work there if you value your career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Emeryville, NY
    Former Employee - Anonymous Employee in Emeryville, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Gracenote full-time

    Pros

    People are nice, non-work culture is nice

    Cons

    technical decisions are made based on politics. no career development, no future. for the last few years, Gracenote has been bought and sold several times - which comes with a minimum of several months of "we have no idea what projects matter"

    Advice to Management

    get a clue

  3. Helpful (1)

    "Finance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    The job was very straight forward and easy to do.

    Cons

    The management is not the best.

    Advice to Management

    Have a more positive attitude


  4. "Good first job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good benefits package
    Reward loyalty with the company

    Cons

    Low pay for work
    Not a lot of mobility


  5. "Fun, Varied but Frustrating"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Engineering in Emeryville, CA
    Former Employee - Engineering in Emeryville, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Gracenote (More than 5 years)

    Pros

    If you like Music, they have the 'Gracenote Jam'
    People there are great
    Work can be exciting and varied
    Lots of different projects to work on
    Lots of cloud based opportunities

    Cons

    Projects rarely finish
    Internal politics means there is a lot of turf wars (although mild) over who should do what
    Certain individuals have a lot of ego making it hard for others to make a difference or suggest alternatives
    Typically new migration projects don't involve the people who know most about the systems being worked on or the problem domain for a new project

    Advice to Management

    Stop shuffling teams around, Put people who know what they are doing in areas they can make a difference for NEW systems. Get rid of the ego, doesn't help productivity, people will burn out and knowledge will leave the company.


  6. "Principal Software Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Emeryville, CA
    Current Employee - Anonymous Employee in Emeryville, CA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Gracenote full-time (More than 8 years)

    Pros

    Nice work environment. Company embraces new technology. New and interesting business.

    Cons

    Much technical debt in the form of legacy systems that no one wants to own/maintain/upgrage

    Advice to Management

    Make sure you cover your existing commitments before making new ones.


  7. "Bearable"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Editor in Queensbury, NY
    Former Employee - Editor in Queensbury, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Gracenote full-time (More than 10 years)

    Pros

    Hours are flexible in editorial. Very independent work environment.

    Cons

    Pay is terrible. Yearly raises aren't always given, even for outstanding reviews (that you have to mostly write yourself). Most bosses are hens who like gossip and grudges. Attention to what is best for the product comes second.

    Advice to Management

    Don't secretly choose who gets new positions, it wastes interviewees time (I was chosen once, but they said they had to interview others for show). Leave your feelings at home: this is your job. Please don't bring in the "fifth column" that is Marxist "inclusivity". Don't lie to employees and tell them you're not sure about the yearly raise; you never get back to us. Just be honest about the fact that Gracenote doesn't have the decency to keep employees pay up with inflation.

  8. Helpful (1)

    "Accounting"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Accounting
    Former Employee - Accounting
    Recommends

    I worked at Gracenote full-time (More than 5 years)

    Pros

    Trendy products, working around a lot of musicians, casual environment, good bonus plan, pays well.

    Cons

    change of parent company dictates the new work environment, trendy products results in many financial report changes therefore constant "new" things to do, may have to work some late nights, constant change on company goal/mission statement.


  9. Helpful (1)

    "Obligatory Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Glens Falls, NY
    Current Employee - Customer Service Representative in Glens Falls, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Gracenote full-time (Less than a year)

    Pros

    Flexible schedules, good benefits, opportunities to move around in the company.

    Cons

    They don't pay enough.

    Advice to Management

    None.


  10. Helpful (3)

    "Sr. Software Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Gracenote full-time

    Pros

    Great products and solutions.

    Cons

    Lots of silos. Even after acquisition, no clear direction.

    Advice to Management

    Employees know more than you give us credit for. Ask us what is going on.


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