Gracenote Reviews | Glassdoor

Gracenote Reviews

Updated November 12, 2017
169 reviews

Filter

Filter

Full-timePart-time

3.3
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Gracenote President Karthik Rao
Karthik Rao
5 Ratings

169 Employee Reviews

Sort: PopularRatingDate

Pros
Cons
  • took on too many projects and initiatives so hard to do a lot of things in a very high quality fashion (in 6 reviews)

  • West coast tech company being managed by an East coast thinking parent company (in 5 reviews)

More Pros and Cons

  1. "Accounting"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Accounting
    Former Employee - Accounting
    Recommends

    I worked at Gracenote full-time (More than 5 years)

    Pros

    Trendy products, working around a lot of musicians, casual environment, good bonus plan, pays well.

    Cons

    change of parent company dictates the new work environment, trendy products results in many financial report changes therefore constant "new" things to do, may have to work some late nights, constant change on company goal/mission statement.


  2. "Obligatory Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Glens Falls, NY
    Current Employee - Customer Service Representative in Glens Falls, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Gracenote full-time (Less than a year)

    Pros

    Flexible schedules, good benefits, opportunities to move around in the company.

    Cons

    They don't pay enough.

    Advice to Management

    None.

  3. Helpful (2)

    "Sr. Software Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Gracenote full-time

    Pros

    Great products and solutions.

    Cons

    Lots of silos. Even after acquisition, no clear direction.

    Advice to Management

    Employees know more than you give us credit for. Ask us what is going on.


  4. Helpful (2)

    "Transitioning - Jury's still out on new owners and engineering"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Emeryville, CA
    Former Employee - Anonymous Employee in Emeryville, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Gracenote full-time

    Pros

    Good views from the Emeryville office
    Free snacks and beverages
    Some great work colleagues

    Cons

    Poor leadership in engineering exec management, although I believe this may have started to change now with the appointment of a new CTO.
    Lack of strategic direction in engineering.
    Lots of company in fighting between departments, especially business facing and engineering.
    Poor communications between company leadership and regular employees.
    No real compensation structure, salaries in engineering are all over the place and not necessarily based on merit.
    Software quality now bad to non existent, company doesn't care about quality even though it says otherwise.

    Advice to Management

    Nielsen (new owners), take a long hard look at senior management and don't be afraid to start asking difficult questions about what they have actually delivered over the last few years.


  5. Helpful (3)

    "Stay Away"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer in Emeryville, CA
    Former Employee - Software Engineer in Emeryville, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Gracenote full-time (Less than a year)

    Pros

    Great location for employees located in Berkeley/Oakland

    Cons

    Stale management who feels comfortable making few technology changes. Infighting and feifdoms at all levels of the organization. People are mor interested in CYA and backstabbing than promoting good products.

    Advice to Management

    Retire. Buy a boat, live on an island, travel the world. This company needs restructuring from the ground up.


  6. "Good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Media Editor
    Former Employee - Media Editor

    I worked at Gracenote full-time (More than 3 years)

    Pros

    Great culture and nice co-workers

    Cons

    I had a great time while I was there


  7. "Contract Attorney"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Great culture and complaints at all

    Cons

    No complaints had a great time.

  8. Helpful (2)

    "Great Experinece"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Gracenote full-time

    Pros

    I had a great experience at the company and don't have anything bad to say. I go a better job for more money and more responsibility at another company. Part of the reason they wanted me was because I was working at Gracenote. People in the industry know that Gracenote is doing things in an entirely new way and they want to know how to do it. It makes you more valuable

    Cons

    For me, I don't have a lot of cons. For some people, who are not as outgoing as I am and don't volunteer for as many projects, they might find it harder to get ahead. Managers are really busy so sometimes it is hard to get them to focus on you. Overall, there have been a lot of changes in my area but I think the change has been managed really well and so I have no cons about this either. Maybe more snacks in the kitchen

    Advice to Management

    Continue with the forward-looking changes you are making to the workflow. Also, continue to do it in the positive way you have been by keep focusing on doing more high level work. It makes people more motivated.


  9. Helpful (1)

    "Metadata"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Gracenote full-time

    Pros

    I have been with this company for two years and company that was acquired for a few years before that. There has been a lot of change and a lot of it has been very exciting. I have gotten to do things that I otherwise would not have gotten to do, including travel around the world.

    Cons

    Of course, there are some frustrations as we became part of Gracenote and now Gracenote becomes part of Nielsen.

    Advice to Management

    Don't loose focus on metadata in favour of measurement. Our customers love us for what we do.


  10. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Gracenote full-time (More than 8 years)

    Pros

    Great culture, mission, leaders, people, benefits and perks over the course of my 10 years there.

    Cons

    Culture somewhat lost during the Tribune era and struggled to identify with one my last couple years there. Saw many great co-workers and leaders leave.

    Advice to Management

    Hopefully with the recent acquisition things can get back to how they used to be.


Showing 169 of 183 reviews
Reset Filters