Graeters Reviews | Glassdoor

Graeters Reviews

11 reviews

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4.0
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Richard Graeter
7 Ratings

11 Employee Reviews

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  1. "Ice cream"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Graeters full-time

    Pros

    Teams are all great and the bosses are usually pretty cool.

    Cons

    The pay isn't fantastic and it feels like no body is on the same page with anything.

    Advice to Management

    Clarify before relaying to the team.


  2. Helpful (1)

    "Great place for first employment"

    StarStarStarStarStar
    Former Employee - Team Member in Cincinnati, OH
    Former Employee - Team Member in Cincinnati, OH
    Recommends

    I worked at Graeters part-time (More than 3 years)

    Pros

    Great first employment experience. Very flexible with scheduling and overall fun work environment because co-workers are generally around the same age of 16-mid 20's.

    Cons

    The only con would be the monotonous work and difficulty moving up to a team manager position to obtain more responsibility, even after working there for an extended time.

    Advice to Management

    I advise to allow the opportunity for exceptional team members to gain more responsibility, if that is what they are looking for.

  3. "Team Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Graeters part-time

    Pros

    It is a great place of business. Very close with the owners and great customers

    Cons

    The pay isn't great. I know it's only scooping ice cream but management have a lot going on

    Advice to Management

    Up the pay rate to keep the managers around


  4. "Freelance"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Great place with great ice cream.

    Cons

    Can't think of anything negative.


  5. Helpful (1)

    "Great, family-owned company set to make big strides"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Columbus, OH
    Former Employee - Anonymous Employee in Columbus, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Graeters full-time (More than 3 years)

    Pros

    Family owned and operated, and the Graeter's family makes an effort to personally check in at all of the locations at least once a month. Room to grow within company as long as you put forth the effort to constantly improve. Friendly management. Easy product to sell. Not too difficult to get time off when it's been earned .

    Cons

    Occasional miscommunication between management and higher ups cause problems at the store level. Pay does not always reflect job expectations, and raises hardly occur unless you specifically ask for a review. Sometimes supervisors are stuck in their ways and do not listen to needs of lower management.

    Advice to Management

    Make an effort to reward good work ethic and those who fulfill their obligations by granting raises without having to be asked. Hire additional support staff at hourly wages so that managers and district managers can focus on individual store quality. Do not be afraid to embrace new business strategies.


  6. "good, not graet."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Team Manager in Cincinnati, OH
    Current Employee - Team Manager in Cincinnati, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Graeters full-time (More than 3 years)

    Pros

    -coworkers all treated each other like family
    -free icecream!
    -fun environment to work at
    -get to help out with events around the community representing graeters
    -managers are always easy to get along with if you are doing what needs done

    Cons

    -for the amount of responsibility very low pay
    -raises based on how long you have been there, not performance
    -never have set amount of hours (one week around 30, next week only 15)
    -everyone at the store im at, constantly says how much they hate the store hate everything about graeters, has the attitude that they dont care about anything in the store, but yet they never find a new job and leave.
    -store managers only care about themselves and their store. not the employees they have.

    Advice to Management

    When doing reviews look at everything, before figuring out raises. get rid of the people that complain about how much they hate being there and let the people that want to be there, want to have the higher responsibility have it.


  7. "I worked at Graeters for about 2 years. It was fun, easy work, but pretty tiresome during the summer."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Team Member in Springboro, OH
    Former Employee - Team Member in Springboro, OH
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Graeters part-time (More than a year)

    Pros

    -Many free sample products
    -Flexible schedules (some employees only worked ~5 hours a week)
    -Easy to change shifts with other employees
    -Family owned business means you will see and get to know the Graeters family
    -You get to learn about the company and tour the factory

    Cons

    -Because the company is so small, management seems to be a tightly-knit "clique" sometimes. Employees who are trying to climb the ladder at Graeters may find themselves out of the loop.
    -Shifts can be dull and long during the winter, and you will have lines out the door almost every night during the summer.
    -You won't typically get a raise for working consecutive years. This seems to be a gray area not well-understood by either the employees or management.
    -Many high-schoolers work here and not all of them have a great work ethic.

  8. "Great place to gain entry level experience."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Team Manager in Gahanna, OH
    Former Employee - Team Manager in Gahanna, OH
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Graeters part-time (More than 3 years)

    Pros

    They allowed opportunity for growth among the various levels of management. Flexible with your availability, works with your schedule.

    Cons

    Managers never seem to stay longer than a year.

    Advice to Management

    Ask for more feedback from our employees. They're the ones who see issues and hear reviews from customers directly.


  9. "Great first job experience!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Team Member in Lexington-Fayette, KY
    Former Employee - Team Member in Lexington-Fayette, KY
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Graeters part-time (More than 3 years)

    Pros

    FREE ICE CREAM as long as you don't pig out. Great people to work with and a friendly environment. The scholarship program was a nice bonus to get every six months.

    Cons

    The amount of hours was limited and starting pay was very low.

    Advice to Management

    Raise starting pay for crew members!


  10. "Great Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Team Manager in Cincinnati, OH
    Current Employee - Team Manager in Cincinnati, OH
    Recommends

    Pros

    very flexible with scheduling, good place to work as a teenager for a first or second job. not very grueling work and employees were fun to work with.

    Cons

    weather plays a big part in determining how busy you will be. so that varies day to day and there are times when you can be short staffed. but if you have a good, hard working team it won't be an issue.

    Advice to Management

    i would advise that you offer more opportunities for employees to earn raises to keep the morale up and to make sure that they know they are appreciated when they are doing a good job.


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