Gragg Advertising Reviews | Glassdoor

Gragg Advertising Reviews

Updated Sep 18, 2019

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Found 79 reviews

2.9
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48%
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48%
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Gragg Advertising CEO Greg Gragg
Greg Gragg
57 Ratings
  1. "You want Opportunity? This is the place!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Management in Kansas City, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Gragg Advertising full-time for more than 5 years

    Pros

    Chance to make a difference. Not a lot of "levels"...anyone can have candid conversation with anyone. No better opportunity to learn.

    Cons

    For me, it was location. But for most younger people, River Market area is what they prefer. It's probably not a "5 year stop" for everybody, but it can be a 2-3 year stop for anybody.

    Advice to Management

    Change your employee acquisition strategy. Go on-campus, do interviews at career days.

    Gragg Advertising2019-09-18
  2. Helpful (9)

    "A Master Class In Dysfunction"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Client Services in Kansas City, MO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Gragg Advertising full-time for more than a year

    Pros

    -Super relaxed dress code -Good PTO policy -Co-workers are usually the work hard/play hard type -Good location with lots of lunch/happy hour options -Ability to learn about other departments if you so choose

    Cons

    By now you’ve heard the rumors. You’ve heard the horror stories about that little ad agency in the River Market known as Gragg Advertising. You’ve heard about massive lay-offs and high turnover (true), inappropriate relationships between upper management (also true), and a CEO that runs his agency with a Trumpian-like fist (sadly, very true). To work at Gragg Advertising is to witness a master class in “how not to... run a business.” It’s a trickle-down garbage fire that starts with upper management’s lack of leadership and bad decision-making that seeps all the way down to the employees fighting in the trenches to keep their clients onboard in the face of bad results. Greg Gragg makes outrageous, unrealistic promises to land a client, and then client services gets stuck trying to figure out how to spin straw into gold. Essentially, you’re set up to fail from the start. To put it in current political terms, Greg is the one that promises Mexico will pay for the wall, and then his team is stuck figuring out how to actually do that. The only reason this agency stays alive is because it has a handful of high-volume PPL clients that are a.) getting a deal on leads nobody can undercut and b.) are given numerous free perks that no agency in their right mind would offer. We’re talking free creative, unlimited versioning, and various side projects that have nothing to do with the business and aren’t billed, yet Greg insists “fosters a good business relationship.” Employees at Gragg are constantly asking why it’s nearly impossible to get even a cost of living raise. Look no further than all the free stuff that the agency gives away to its flagship clients. This isn’t a rumor or a secret. These clients know that if they give Greg even a hint of displeasure or a sign that they might leave, he starts throwing free stuff at them. Countless billable hours down the drain because upper management doesn’t know when they’re playing a game of chicken. The clients keep almost-firing him and Greg continues to pony up free stuff. It’s a business model that’s been in place for years, which is why you never see this company grow or thrive. It merely survives, like a cockroach. My advice is to work here only if you really need a job. Take it as a last resort. Get in, and then immediately start plotting how to get out. This company has a tendency to make lay-offs if they lose one or two clients in a short amount of time, so you can’t get too comfortable. You also can’t really move up. Gragg Advertising has perfected the art of the lateral promotion. They’ll give you more and more responsibility with very little or no monetary increase. Their pay is so below the average that most employees have a second job just to make ends meet. Don’t get fooled into thinking you can make a career there. This place is on life support. Make sure you’re off the ship when it finally sinks. Other cons: -Terrible company leadership -Very poor health benefits -Very little training; you end up learning on the fly -The environment can be very toxic at times -High turnover (both employees and clients) -Very low pay compared to other agencies -Poor stability -No real opportunity for growth or a career -Being set up to fail on a regular basis -Doing free work to “foster the relationship”

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    Advice to Management

    -First, stop having your social media person write positive fake reviews to pad your numbers. You’re not fooling anybody. -Stop over-promising and cutting deals to your clients at the expense of your employees. Not only are you setting up your clients to be disappointed, you’re setting up your employees to fail. This is why you have such high turnover on both fronts. -Invest in your workers. There’s hardly... anyone there that’s tenured beyond three years because you refuse to provide a competitive wage and yet insist on scraping more and more responsibility on their plates. Stop the revolving door and give your good employees a reason to stay. Maybe then you can finally get some stability. -Start listening to what people are saying in these reviews. We’re all more or less saying the same thing, so maybe stop and recognize the pattern for once instead of dismissing it as fake news.

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    Gragg Advertising2019-09-10
  3. Helpful (3)

    "There are consistently negative reviews for a reason"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Marketing in Kansas City, MO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Gragg Advertising full-time for less than a year

    Pros

    - Get the right manager and it’s bearable - You can drink on the job - If you’re desperate for work, they’re desperate for bodies - Great place to flub your way through learning - Depending on your department you can leave at a reasonable time, which is nearly unheard of in advertising * I feel obligated to add that I managed to dodge a lot of mistreatment and found little pockets of sunshine in this place,... but the misery in other departments is very real, and it bleeds into everything.

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    Cons

    - Toxic environment. Turnover is high and everyone in the office is *mostly* miserable - If you’re fresh out of college or new to the field you’ll feel like you’re flailing. There’s very little mentorship and upper management is rarely available. This creates a breeding ground for bad practice - Management encourages animosity between departments, lack of additional training fuels the fire

    Advice to Management

    I can’t help but notice an influx of positive reviews in one day. It’s almost as if employees were asked to do it? Invest in additional training - either contract people to help, or be present. Work on boosting morale - why would someone work here when there are other agencies with a better vibe and more interests clients? Get in the game. Take a more holistic approach and build actual marketing strategies for... the clients, without them your employees have no direction and it’s chaos.

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    Gragg Advertising2019-08-30
  4. "Fast Paced, High learning environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - PPC Specialist in Kansas City, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Gragg Advertising full-time for more than a year

    Pros

    I worked there for two years and learned more in the job than anywhere else I worked. Their approach of direct response forces everyone to be accountable for their job duties and to generate results for the client. It allows for great feedback all the time. Management works in the trenches with the team. Hands on CEO, who cares about the people

    Cons

    Fast paced. If you are an entitled millennial this is not the place for you. We did not sit around and drink espresso and eat avocado toast.

    Advice to Management

    Keep training and teaching. Maybe also add in a better profit sharing program.

    Gragg Advertising2019-08-30
  5. "Unbiased Review - Gragg is a Good Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Manager in Kansas City, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Gragg Advertising full-time

    Pros

    Gragg is a great place to learn and grow in an industry that is constantly evolving. Simply put – do your job and be committed to it. Come in to work on time and have a good attitude. You will be rewarded. There is no perfect place and everyone has different experiences but like anything else in life you get out what you put in and you will reap what you sow. Regardless of whatever issues some may feel there... are – the bottom line is there are two types of people at Gragg Those who fail and those who succeed. Common traits of those who fail: If you feel entitled, lack work ethic, lack self-discipline, need to be micro-managed or don’t commit to learn and grow in your craft or like to spend time complaining and criticizing about the perceived wrongs or issues, then Gragg is not the place for you. These are the people that fail at Gragg and find themselves upset with bad attitudes and ultimately some end up leaving poor reviews. Common traits of those who succeed: Those who possess a strong work ethic, apply themselves, are dedicated and committed to learning and doing their job well. If you are self-motivated, self-disciplined, detail-oriented, responsible, are a team player and not afraid of work and want to learn, you will be rewarded. Those who focus on accomplishing and achieving and solving problems rather than creating drama. The marketing and advertising business is demanding and can be stressful especially when working with high maintenance clients. As with any business, it takes commitment, discipline and good old-fashioned work. If you are not afraid of that and you have a good attitude, Gragg is a great place to work. Even if you find you may not like what you do as much as you thought, learn as much as you can and let it propel you to other possibilities. I have witnessed management support this position and I have also witnessed many former employees obtain better positions with other companies from the knowledge and experience gained at Gragg. I also know of some who after leaving Gragg and a poor review on Gragg, have went on to a string of other companies and ended up leaving just as poor reviews for them. As long as you don’t expect everything to just be given to you and you aren’t afraid to earn it – come work at Gragg. Laid back atmosphere Great people to work with No one is micro-managed Generous PTO and vacation hours Good benefits Good culture Everyone is expected to be at work on time but you come and go as you please. No punching time clocks and no one manages when you come and go. Gragg employees not only receive paid holidays off which most companies do but employees are allowed to leave early 2 – 3 hours on the day before every major paid holiday off. Vacation time off is accrued very generously more so than what most companies give. Extra PTO given just for summer hours The ownership generously shares excess profits with employees in the form of bonuses at the end of a profitable year. The leadership team encourages people to learn all they can and they freely educate to share knowledge and empower people even when knowing that people are planning to move on. The ownership is passionate about their business. Employees can often mistake passion for negativity in certain situations.

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    Cons

    Parking is an issue in downtown KCMO. Parking is not free although it is much cheaper for being a Gragg employee than if you were just paying to park.

    Advice to Management

    N/A

    Gragg Advertising2019-08-30
  6. "Fantastic Team"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Director 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Gragg Advertising full-time for less than a year

    Pros

    I work with a great team of talented and dedicated creative individuals. The workload is high and pretty intense, but it's advertising, so that's typical. If you don't like that premise, find another career. Peet's Coffee

    Cons

    No profit sharing. I think an employee incentive program would go a long way to keeping employees happy. Skin in the Game = Long Term Investment and Loyalty.

    Advice to Management

    Appreciate the teams.

    Gragg Advertising2019-08-30
  7. "Great Work Environment!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - PPC Analyst in Kansas City, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Gragg Advertising part-time for more than a year

    Pros

    Great work environment! Everyone in the office is very helpful and productive. All my coworkers are very down to earth and positive people.

    Cons

    After working here for more than a year I still have no complaints.

    Gragg Advertising2019-08-30
  8. "Great experience at Gragg"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Vice President of Social Media in Kansas City, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Gragg Advertising full-time for more than 5 years

    Pros

    - Leadership invests in staff - Sense of community is strong - Opportunities for learning across all media platforms - Fun Committee organizes fun social activities - Well-regarded in advertising & marketing circles - Hands-on CEO and leadership - Team environment

    Cons

    We have had high-turnover of late because of in-demand fields, such as PPC and social media. It is not because of employee satisfaction.

    Gragg Advertising2019-08-27
  9. Helpful (1)

    "Go with your next choice. They won't invest in you."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Employee in Kansas City, MO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Gragg Advertising full-time for more than a year

    Pros

    Good PTO policy and benefits.

    Cons

    -Won't invest in proper training -Won't help your resume -(Accurately) poor local and national reputation -Completely mismanaged from the top down -Little advancement opportunity, in fact your growth will be actively stymied -Long hours, largely unsupervised -Under-educated members of influence -Little focus on the necessary structure for client success -Culture of fear is real

    Advice to Management

    ¯\_(ツ)_/¯

    Gragg Advertising2019-08-26
  10. Helpful (3)

    "Great First Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Marketing Analyst in Kansas City, MO
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Gragg Advertising full-time for more than a year

    Pros

    • Your peers are wonderful! Some of the best friendships have begun because of Gragg. • Outside of supper management on occasion, work/life balance is perfectly on check. Working late and weekends is never required and rarely needed. • The job is 100% what you put into it. If you want to learn and be challenged, there are people and opportunities. • Location! River Market is a great spot for lunch breaks - tons... of lunch options/happy hour variety.

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    Cons

    • There is somewhat of a cap to your growth. You are on their map of promotion windows and title structure. It is possible for growth & promotion, just definitely a “prove it”/“earn it” model. • Not much collaboration between departments. Social is separate from paid search, separate from creative/traditional strategy.

    Advice to Management

    Yes, keeping the client happy is goal number one for any ad agency. But, the people who manage and deal with client requests and campaigns on a day-to-day basis would be more willing to go above and beyond to make that happen if management showed them more appreciation and gave more credit. (There are other ways outside of monetary compensation)

    Gragg Advertising2019-04-09
Found 79 reviews