Grainger Commercial Account Manager Reviews
Updated Mar 21, 2022
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Found 68 of over 3,123 reviews
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Ratings by Demographics
This rating reflects the overall rating of Grainger and is not affected by filters.
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- Former Employee, more than 1 year★★★★★
Pros
Wonderful company to work for. Such a great environment and culture. Work life balance was excellent.
Cons
I didn’t experience many cons working for Grainger.
- Current Employee, more than 8 years★★★★★
Pros
Benefits, people, resources. The company has been great to me over the many years.
Cons
There is a lot of admin work and focus on the metrics rather than the customer.
Continue reading - Current Employee, more than 3 years★★★★★
Pros
Large company with great resources and benefits
Cons
Pricing higher than competitors. Hard to compete against local loyalty
- Current Employee, more than 3 years★★★★★
Pros
Employee focused large corporation. Great culture. Great benefits.
Cons
Difficult to move up or around. The sales forecasting models you are goaled on for next round are sometimes tricky to see the logic and can be challenging. Changes that sometimes do not make sense, then they change it back, then may change it again.
- Current Employee★★★★★
Pros
Work life balance, Brand, training
Cons
Goals can be tough but very attainable.
- Current Employee, more than 8 years★★★★★
Pros
The profit sharing at the time was good.
Cons
Sexual Harassment was the name of the game. 10 years at the company.
- Former Employee, more than 5 years★★★★★
Nice pay, dwindling benefits, unending tedium. Jump ship while you still can.
RecommendCEO ApprovalBusiness OutlookPros
- Commission can be enticing - occasionally fantastic - Great networking - Quality sales training - Resume visibility (looks great on a resume, Grainger is the biggest in the B2B MRO game)
Cons
- Terrible "check the box" leadership, from the regional level trickling down to local leadership. KPI's are completely unreasonable for some, as executive leadership adopts/drives a cookie-cutter approach that forces many square pegs into round holes, which has led to an ongoing company-wide talent exodus. - Significantly increased workload/responsibilities heaped onto an already full plate, spotlighting the company's shrewdness around cost-savings and "efficiency". - A once-wonderful profit sharing plan has been whittled down to a pittance and cannot be differentiated from a standard retirement plan. - Upward mobility is typically only achieved through "development plans" that boil down to jumping through hoops/getting on your knees for 6-12 months to demonstrate willingness to the hiring manager or the hiring manager's leader. Upward mobility is typically tied to relocation, as well.
Continue reading - Current Employee, more than 1 year★★★★★
Pros
Great company to work for, you will learn a lot.
Cons
If you can't keep up, this not the company for you.
- Current Employee, more than 5 years★★★★★
Pros
Great work life balance and room for career advancement
Cons
Metric driven, if company with many layers so takes time to implement change in processes
- Former Employee, more than 1 year★★★★★
Pros
Provides tools to be successful
Cons
A lot of double standards and hypocrisy
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