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    Grainger Commercial Account Manager Reviews

    Updated Apr 1, 2019

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    4.5
    92%
    Recommend to a Friend
    90%
    Approve of CEO
    Grainger Chief Executive Officer DG Macpherson
    DG Macpherson
    8 Ratings

    1. "Awesome!"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Commercial Account Manager in New York, NY
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Grainger full-time for less than a year

      Pros

      Awesome! Awesome! Awesome! Awesome! Awesome! Awesome!

      Cons

      Nothing at all ! Amazing company

      Grainger2019-04-02

    2. "Tough Customer"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Commercial Account Manager in New York, NY
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Grainger full-time for more than 3 years

      Pros

      best solution, #1 at what they do

      Cons

      Not a lot of local customer knowledge. Broad stroke solution.

      Advice to Management

      understand local markets

      Grainger2018-02-27
      3. Join the Grainger team
      See Our Latest Jobs
    3. Helpful (2)

      "Great Company!"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Commercial Account Manager in Kansas City, MO
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Grainger full-time for more than 3 years

      Pros

      Very flexible work life balance, they invest in their employees to help them grow and encompass new skill sets, and numerous opportunities to advance.

      Cons

      Constant change within the organization and sellers can get in a Rhythm of managing their customer base and doing the daily tasks of the job.

      Advice to Management

      Stabilize the sales organization

      Grainger2017-12-06

    4. "Loving My Job"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Commercial Account Manager in Corpus Christi, TX
      Recommends
      Positive Outlook
      No opinion of CEO

      I have been working at Grainger full-time for less than a year

      Pros

      Lot's of responsibility. Lot's of flexibility. Great pay, awesome benefits.

      Cons

      Must be self starter!!! If you aren't don't even consider it. This is your business.

      Advice to Management

      Zoro is a pain!

      Grainger2017-11-07
    5. Helpful (1)

      "Great company great opportunity, always changing."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Commercial Account Manager in Washington, DC
      Recommends
      Negative Outlook
      Disapproves of CEO

      I have been working at Grainger

      Pros

      Good pay, good support, opportunity to advance if motivated. Change if you like it. Training is great and they believe in development.

      Cons

      Change, very complex corporate environment at times. Goals and commissions change more than I like. Value proposition does. It mean what is used to and customers are loosing interest in our value offering.

      Advice to Management

      Decided if you are keeping sales people on and if not give them more than 30 days to find a job.

      Grainger2017-04-05
    6. Helpful (10)

      "Geez, has this job gone down hill!"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Commercial Account Manager 
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I have been working at Grainger full-time for more than 8 years

      Pros

      Profit sharing, profit sharing and profit sharing. But it is dwindling year after year. Brand recognition. Great systems. Nothing else!

      Cons

      Account managers get treated poorly. Headed towards an online model. Getting rid of good sales people getting paid 65k$ and hiring jug-heads for 38k$.

      Advice to Management

      My gosh, get someone that knows what they're doing to guide the sales team!

      Grainger2017-04-01
    7. Helpful (4)

      "Commercial account manager"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Commercial Account Manager in Seattle, WA
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Grainger for more than 5 years

      Pros

      Professional company, known brands, working with large clients; getting to know their business and how it runs. Great trade show in Orlando for customers.

      Cons

      Corporate reporting, scheduling and tracking your time. Depends on individual manager. Commission structure always changing, impossible to understand, classic "joy of a salesman YouTube video".

      Advice to Management

      Let account managers run their own business ... without telling them how to do it.

      Grainger2017-01-21
    8. Helpful (2)

      "Going through some growing pains"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Commercial Account Manager 
      Recommends
      Negative Outlook
      Approves of CEO

      I have been working at Grainger full-time for more than 5 years

      Pros

      Overall pay: Base pay, car allowance, commission, profit sharing, benefits are all good.

      Cons

      Flavor of the month techniques, processes are terrible. Outsourcing key areas of business to panama. Very challenging marketplace.

      Advice to Management

      stick with something.

      Grainger2017-01-23
    9. Helpful (3)

      "Excellent Company"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Commercial Account Manager in Minneapolis, MN
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Grainger full-time for more than 8 years

      Pros

      Upward mobility, benefits package (PTO & profit sharing), good management, caring culture

      Cons

      Some managers are micromanagers High prices make selling difficult

      Grainger2016-11-08
    10. Helpful (2)

      "Amazing company to have an a sales resume!"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Commercial Account Manager in Houston, TX
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Grainger full-time

      Pros

      I am constantly contacted by recruiters trying to steal me away to their companies. Nearly 100% of them cite my sales experience with Grainger as the main reason for contacting me. Profit Sharing!

      Cons

      CONSTANT change in the name of "continuous improvement."

      Advice to Management

      Some things do not need to continuously be improved upon. While it is an admirable idea, at least 85% of changes are completely dismissed by employees and never become a reality so lots of money is wasted.

      Grainger2016-09-02
    Found 50 reviews
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