Grainger Inside Sales Associate Reviews

Updated Apr 27, 2022

To filter reviews, or .

Found 82 of over 3,122 reviews

4.1
76%
Recommend to a Friend
76%
Approve of CEO
Grainger Chief Executive Officer  DG Macpherson
DG Macpherson
44 Ratings

Ratings by Demographics

This rating reflects the overall rating of Grainger and is not affected by filters.

Want more demographic options?
  1. 5.0
    Current Employee, more than 5 years

    Amazing employee centric company

    Apr 6, 2022 - Manager Inside Sales in San Antonio, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Amazing benefits, development focused, industry leader, strong history, DEI, clear vision from executive leadership

    Cons

    After immediate upward mobility opportunities are achieved, movement outside of that can be reduced based on market and mobility.

    Be the first to find this review helpful
  2. 4.0
    Current Employee

    Currently Changing Their Culture

    Apr 27, 2022 - Inside Sales Representative 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Benefits on Day 1, Job Stability

    Cons

    Not keeping up with salary trends, not paying enough to loyal employees to retain them.

    Continue reading
    Be the first to find this review helpful
  3. 4.0
    Current Employee, more than 10 years

    Decent work environment

    Apr 9, 2022 - Inside Sales Specialist in East Syracuse, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great hours, work benefits are good but slowly being pulled away.

    Cons

    Upper management that is removed from everyday processes and makes poor decisions because of this. Also not seeing the long term effect of their decisions and instead just looking for that quick buck in their pockets.

    Continue reading
    1 person found this review helpful
  4. 4.0
    Current Employee, more than 3 years

    Entry Level Role

    Apr 11, 2022 - Inside Sales Associate in San Antonio, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Work - Life Balance Commission Structure Benefits

    Cons

    Constant KPI changes Overload of Admin tasks

    Continue reading
    Be the first to find this review helpful
  5. 5.0
    Current Employee, more than 1 year

    Good

    Feb 24, 2022 - ISAM (Inside Sales Account Manager) in San Antonio, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good place to work at

    Cons

    Commission is not the best.

    Continue reading
    Be the first to find this review helpful
  6. 3.0
    Former Employee, more than 1 year

    Okay Company

    Mar 5, 2022 - Inside Sales Representative in San Antonio, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Hybrid schedule, base pay and technology

    Cons

    Micro-management and metrics and management

    1 person found this review helpful
  7. 4.0
    Current Employee, more than 1 year

    Good Entry Level or Career Readjustment

    Feb 16, 2022 - Inside Sales Associate in San Antonio, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    6% 401k match Great healthcare Tuition reimbursement Friendly coworkers Work Life Balance Permanent implementation of hybrid schedule come H2 2022

    Cons

    Low base pay, about $18 an hr + commission that can be a hit or miss on things out of your control. Your first few months will heavily depend on the performance of the person who had your book of business right before you. Job can be done remotely, no need to return to office let alone in the middle of a pandemic. Especially when we have record profits in the billions that get bragged about at every monthly Townhall. Even more so when there has been no word on adjusting pay for 7.5% inflation in terms of bonuses, hourly raise, etc. Yet the adjustment to protect Grainger profits by increasing product price was enacted. Slow to move up or across into different roles

    Continue reading
    2 people found this review helpful
  8. 2.0
    Former Employee, more than 1 year

    Pays ok

    Feb 14, 2022 - Inside Sales Associate 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    If you have good CSG you will get paid out well at the end of each month.

    Cons

    Way too many to list. Management is horrible. Terrible. Micro manage the heck out of you and care about phone time even if the call is a quality connection that’s won you a lot of business.. sometimes these quality calls require a lot of calls to customer service and back orders and calling or working w third party vendors in the building. Hourly pay is not worth the amount of work necessary to be successful here.

    Continue reading
    2 people found this review helpful
  9. 3.0
    Current Employee

    Sales rep

    Feb 9, 2022 - Inside Sales Representative in San Antonio, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great work-life balance You work your 8-5 and you're off the clock You get an uncapped commission. Great benefits

    Cons

    Micromanaged You're a glorified sales rep, you are on the phone 24/7 they expect you to be making calls every minute. AMISA told me I was unable to move up in the company or switch departments

    1 person found this review helpful
  10. 4.0
    Current Employee, less than 1 year

    Amazing Company!

    Feb 2, 2022 - Inside Sales Associate in San Antonio, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Full benefits from dental, vision, health, even pet insurance. Very easy schedule, great team environment. Everyone is very encouraging & willing to help in any way they can to help you succeed. Opportunity to grow in company fast.

    Cons

    Hybrid schedule, I think 100% remote should be an option for all sellers. Taking in more seller feedback for a greater seller experience.

    Continue reading
    Be the first to find this review helpful
Viewing 1 - 10 of 82 Reviews

Popular Careers with Grainger Job Seekers

JobsSalariesInterviews

Work at Grainger? Share Your Experiences

or