Grainger Inside Sales Associate Reviews
Updated Apr 27, 2022
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Found 82 of over 3,122 reviews
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Ratings by Demographics
This rating reflects the overall rating of Grainger and is not affected by filters.
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- Current Employee, more than 5 years★★★★★
Pros
Amazing benefits, development focused, industry leader, strong history, DEI, clear vision from executive leadership
Cons
After immediate upward mobility opportunities are achieved, movement outside of that can be reduced based on market and mobility.
- Current Employee★★★★★
Pros
Benefits on Day 1, Job Stability
Cons
Not keeping up with salary trends, not paying enough to loyal employees to retain them.
Continue reading - Current Employee, more than 10 years★★★★★
Pros
Great hours, work benefits are good but slowly being pulled away.
Cons
Upper management that is removed from everyday processes and makes poor decisions because of this. Also not seeing the long term effect of their decisions and instead just looking for that quick buck in their pockets.
Continue reading - Current Employee, more than 3 years★★★★★
Pros
Work - Life Balance Commission Structure Benefits
Cons
Constant KPI changes Overload of Admin tasks
Continue reading - Current Employee, more than 1 year★★★★★
Pros
Good place to work at
Cons
Commission is not the best.
Continue reading - Former Employee, more than 1 year★★★★★
Pros
Hybrid schedule, base pay and technology
Cons
Micro-management and metrics and management
- Current Employee, more than 1 year★★★★★
Pros
6% 401k match Great healthcare Tuition reimbursement Friendly coworkers Work Life Balance Permanent implementation of hybrid schedule come H2 2022
Cons
Low base pay, about $18 an hr + commission that can be a hit or miss on things out of your control. Your first few months will heavily depend on the performance of the person who had your book of business right before you. Job can be done remotely, no need to return to office let alone in the middle of a pandemic. Especially when we have record profits in the billions that get bragged about at every monthly Townhall. Even more so when there has been no word on adjusting pay for 7.5% inflation in terms of bonuses, hourly raise, etc. Yet the adjustment to protect Grainger profits by increasing product price was enacted. Slow to move up or across into different roles
Continue reading - Former Employee, more than 1 year★★★★★
Pros
If you have good CSG you will get paid out well at the end of each month.
Cons
Way too many to list. Management is horrible. Terrible. Micro manage the heck out of you and care about phone time even if the call is a quality connection that’s won you a lot of business.. sometimes these quality calls require a lot of calls to customer service and back orders and calling or working w third party vendors in the building. Hourly pay is not worth the amount of work necessary to be successful here.
Continue reading - Current Employee★★★★★
Pros
Great work-life balance You work your 8-5 and you're off the clock You get an uncapped commission. Great benefits
Cons
Micromanaged You're a glorified sales rep, you are on the phone 24/7 they expect you to be making calls every minute. AMISA told me I was unable to move up in the company or switch departments
- Current Employee, less than 1 year★★★★★
Pros
Full benefits from dental, vision, health, even pet insurance. Very easy schedule, great team environment. Everyone is very encouraging & willing to help in any way they can to help you succeed. Opportunity to grow in company fast.
Cons
Hybrid schedule, I think 100% remote should be an option for all sellers. Taking in more seller feedback for a greater seller experience.
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