Grainger Employee Reviews about "upper management"

Updated Aug 29, 2020

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3.9
71%
Recommend to a Friend
88%
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Grainger Chief Executive Officer  DG Macpherson
DG Macpherson
569 Ratings
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Reviews about "upper management"

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  1. "Great company to work for and do business with"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Account Manager in Springdale, AR
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Grainger full-time for more than 3 years

    Pros

    Local management, resources, compensation, great and affordable health insurance, life/work balance

    Cons

    Upper management isn't that intune with what's going on within local areas- like with any corporation- main difference with Grainger though is they actually spend time talking to local AMs and DSMs and even customers to better understand challenges and how they can do better.

  2. Helpful (1)

    "Overall decent place to work"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Janesville, WI
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Grainger full-time for more than a year

    Pros

    Decent pay, can work from home, good benefits

    Cons

    Overworked, constant pressure from upper management, mentally draining


  3. "Don’t Bother"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Positive Outlook
    No opinion of CEO

    I worked at Grainger full-time for more than a year

    Pros

    Nothing to share here, don’t waste your time

    Cons

    Upper management DOES NOT have your back. He said, she said and I was fired

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  4. "Good place to work"

    4.0
    Former Employee - Outside Sales Representative in Minneapolis, MN

    I worked at Grainger full-time

    Pros

    Good but tough place to work.

    Cons

    Upper management can be challenging

  5. COVID-19
    Helpful (8)

    "Totally different finance culture than was pitched. DO NOT WORK HERE!"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Finance Manager in Lake Forest, IL
    Doesn't Recommend
    Neutral Outlook

    I worked at Grainger full-time for less than a year

    Pros

    -Total compensation is great -Lower level finance employees are genuinely helpful, smart and dedicated -Support for working parents during COVID-19 outbreak seemed genuine at the time

    Cons

    This is long, but I hope you will take the time to read it in hopes of helping you avoid a mistake. Before starting, I was warned about the culture shift that was occurring recently but the compensation was incredible and the pitch given during my interviews seemed like things were going great. Let me start with the fact that there are a ton of great people who work for Grainger in Finance at the lower levels. They are smart and dedicated to doing a great job and almost all of my encounters with them were impressive. Unfortunately there is almost a complete disconnect between those lower level employees and the higher levels in Finance (everyone I worked for at Sr Dir and above). The culture pitched during the interviews was very different from that which I encountered when starting and it progressively got worse during my tenure there. Here are the issues I witnessed firsthand during my short time with the company: - A new layer of management at the VP level was added last year and has resulted in a power struggle, long hours for their employees and a complete culture shift. These dynamics were made worse with COVID-19 but even as that has become less worrisome, the culture continues to decline. - Mistakes are bound to happen to everyone, but when they did the question from leadership was "whose fault is it?". They wanted to be able to blame someone rather than try to figure out how to make things better next time. A lot of this seemed to be related to that power struggle above. - There are some individuals in upper management in Finance who document conversations to use against team members in the future, leading to employees looking over their shoulders. Oftentimes, the words from those conversations would be twisted to benefit that manager's agenda. - Performance plans are the default approach to "coaching" at Grainger. If there are any perceived performance issues, HR is involved and that individual is placed onto a PIP. I witnessed persistent attempts to place lower lever employees on performance plans that didn't deserve to be placed on one. DO NOT GO HERE if you are in finance, Never at any of my prior companies have I encountered such a broken culture. There are plenty of other companies nearby or in downtown Chicago that treat their employees better.

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  6. Helpful (4)

    "Its a prison"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Order Picker in Minooka, IL
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Grainger full-time for more than a year

    Pros

    The employee's are good people and a few managers are ok

    Cons

    Its like your in prison only thing missing are the cots. The upper management and office people are the dumbest people i ever interacted with. They are completely clueless to everthing except numbers.

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  7. Helpful (7)

    "Dont believe the lies"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Facilities Support/Facilities Maintenance LVDC in Louisville, KY
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Grainger full-time for less than a year

    Pros

    Good if you're a submissive, obedient slave, or looking for a bridge of a few years for retirement.

    Cons

    Lies lies lies. Literally all of their "culture" crap is left at the office/warehouse door, double standards, the "perception is reality" bs only applies when its convenient to upper management. They WILL lie to you to get you in the door, work homelife balance is bs and you will ALWAYS catch the poo end of the stick on that matter if you're production or facilities. That's just a few contradictions from what you will be sold and the actually reality of the brand new LVDC. Believe it and save yourself some trouble or dont and see for yourself, but I warned ya either way 😉

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  8. "Great company to work for!"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Inside Sales Associate in San Antonio, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Grainger full-time for more than 3 years

    Pros

    Work/life balance is there and benefits provided are great!

    Cons

    The inside sales organization is new so there has been a lot of change within the first few years as well as a lot of turnover both middle management and upper management.

  9. Helpful (2)

    "Amazon is Killing Grainger"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Associate in Elizabeth, NJ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Grainger full-time for more than 10 years

    Pros

    Clean, dry and relatively safe environment to work in. Job stability used to strong until Amazon jumped in the ring. After that, all bets were off. Branches closed and a lot of the remaining jobs went to Mexico. That might not seem like a "pro" but it is, if you are Mexican.

    Cons

    There's a lot of corporate BS. Each year employees are forced to do self reviews that end up nowhere. Just a waste of everybody's time just to fill reports to make upper management feel good about themselves. Nothing is ever done with those reviews.

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  10. Helpful (2)

    "Good company to begin your career, but not stable for long term employment"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Maintenance in Lake Forest, IL
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Grainger full-time for more than 10 years

    Pros

    The pay is pretty good, depending on your position

    Cons

    Little respect from upper management

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