Grainger "upper management" Reviews | Glassdoor

Grainger Employee Reviews about "upper management"

Updated 23 Oct 2019

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3.5
65%
Recommend to a Friend
80%
Approve of CEO
Grainger CEO DG Macpherson
DG Macpherson
428 Ratings
Pros
Cons
  • "Poor work-life balance for top-performers(in 86 reviews)

  • "Just a waste of everybody's time just to fill reports to make upper management feel good about themselves(in 65 reviews)

More Pros and Cons

Reviews about "upper management"

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  1. "Great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook

    I have been working at Grainger full-time

    Pros

    Good pay, fast paced, no conpensation cap, good benefits, good company reputation

    Cons

    Turnover can be high, upper management can be secretive

    Grainger2016-02-04
  2. Helpful (5)

    "Dont believe the lies"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Facilities Support/Facilities Maintenance LVDC in Louisville, KY
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Grainger full-time for less than a year

    Pros

    Good if you're a submissive, obedient slave, or looking for a bridge of a few years for retirement.

    Cons

    Lies lies lies. Literally all of their "culture" crap is left at the office/warehouse door, double standards, the "perception is reality" bs only applies when its convenient to upper management. They WILL lie to you to get you in the door, work homelife balance is bs and you will ALWAYS catch the poo end of the stick on that matter if you're production or facilities. That's just a few contradictions from what you... will be sold and the actually reality of the brand new LVDC. Believe it and save yourself some trouble or dont and see for yourself, but I warned ya either way 😉

    Show More

    Advice to Management

    Spend time with your physical workforce and realize where the real potential is instead of just looking for ego strokers. Practice what you preach or dont expect people to abide by the rules either. Get rid of toxic, egotistical "leaders" they can and WILL ruin an entire workforce. Research the market here in louisville, your people are underpaid as Grainger has based pay on Memphis TN.... We dont live in Memphis!

    Grainger2019-10-24
  3. "Great company to work for!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Inside Sales Associate in San Antonio, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Grainger full-time for more than 3 years

    Pros

    Work/life balance is there and benefits provided are great!

    Cons

    The inside sales organization is new so there has been a lot of change within the first few years as well as a lot of turnover both middle management and upper management.

    Grainger2019-06-23
  4. Helpful (2)

    "Amazon is Killing Grainger"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Associate in Elizabeth, NJ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Grainger full-time for more than 10 years

    Pros

    Clean, dry and relatively safe environment to work in. Job stability used to strong until Amazon jumped in the ring. After that, all bets were off. Branches closed and a lot of the remaining jobs went to Mexico. That might not seem like a "pro" but it is, if you are Mexican.

    Cons

    There's a lot of corporate BS. Each year employees are forced to do self reviews that end up nowhere. Just a waste of everybody's time just to fill reports to make upper management feel good about themselves. Nothing is ever done with those reviews.

    Advice to Management

    Stop the dividends for a few years and invest in the real development of your employees.

    Grainger2019-06-23
  5. Helpful (1)

    "Good company to begin your career, but not stable for long term employment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Maintenance in Lake Forest, IL
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Grainger full-time for more than 10 years

    Pros

    The pay is pretty good, depending on your position

    Cons

    Little respect from upper management

    Advice to Management

    Treat your team members with more respect and listen to your team

    Grainger2019-06-19
  6. Helpful (4)

    "Company Adapting with the Times But Might Not Be Enough"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Systems Analyst in Lake Forest, IL
    Recommends
    Approves of CEO

    I have been working at Grainger full-time for more than 3 years

    Pros

    Great peers and co-workers for the most part although some of them think they're the finest gifts to mankind; very good (but not great) pay, excellent vacation time; health care benefits are fantastic. Big company with small-company feel. Never boring--there is ALWAYS something to do and they encourage initiative and ideas. Telecommute is allowed, two great locations including one in Chicago where the younger crowd... hangs.

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    Cons

    Often times, you feel as if upper management keeps you in the dark. Something is coming, your instincts are telling you about a reorg or some other structural shift, but they never make it known. Hold their cards closely; bonuses good certainly be way better. 5% isn't cutting it anymore; Amazon is getting into the game which means Grainger needs to knock the hustle. In 5 years things are going to change

    Advice to Management

    Be more open and have communication. Whether its email or town halls, keep people in the loop especially if your area will be impacted. Try and provide more growth. Easy to get trapped in the same job year after year here.

    Grainger2019-04-10
  7. Helpful (1)

    "MANY GREAT YEARS WHERE WORK WAS FUN"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Onsite Specialist in Houston, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Grainger full-time for more than 10 years

    Pros

    Grainger was very employee and customer oriented, with upper management working under the premise that if they take care of customers and employees first the profits will follow. There were lots of opportunities to move up in the company if you were willing to relocate.

    Cons

    Times were changing, with yearly cuts in pay and benefits and less discretion to take care of customers with a LOT more micromanagement. Stock prices and dividends were becoming most important to upper management. I currently deal with Grainger as a customer and it's disappointing how often I am told "we cannot do that any more". Many jobs were being cut to centralize into a more Amazon-style online format.

    Advice to Management

    Don't worry so much about your stock options and invest more in your employees and customer service. Give more flexibility to your staff to resolve issues that arise. Customers will pay Grainger's higher prices for better service and faster delivery than your competitors, that has always been the tradeoff.

    Grainger2019-04-11
  8. Helpful (13)

    "The spin zone"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Manufacturing Account Manager in Philadelphia, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Grainger full-time for more than a year

    Pros

    It’s a paycheck with decent benefits

    Cons

    Upper management is full of horse excrement with this value monetization. You’re a Distributor. Make more on volume versus margin. Mid-level management doesn’t pull their weight. Measures you on bs metrics versus goal attainment. They manipulate numbers and account lists.

    Advice to Management

    Stop. Spitting in your customer’s face with Zoro and Gamut. Scrutinize District Managers who have high turnover.

    Grainger2019-04-06
  9. Helpful (10)

    "Wrong focus, Right solutions!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Account Manager in Indianapolis, IN
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Grainger full-time for more than 3 years

    Pros

    Grainger is one of the most advanced MRO suppliers in the market. They have a wide range of products. They contribute to strive and become relevant in an ever changing procurement environment. Benefits are hard to walk away from.

    Cons

    The upper management is too focused on justifying their jobs. Processes are complex in the AM role, where competition easily excels. Way too many expectations for a position that really comes down to price and convenience. Cheap budget on business expenses (car, lunches, entertainment, etc.). Had I known the job would be what it is now I would have humbly declined.

    Advice to Management

    Drop the ego and thinking you are superior to your competitors. You can’t be great at everything, but could be great at what matters. Grainger isn’t the best, they just have a great name to go with decent egotistical leaders.

    Grainger2019-01-18
  10. Helpful (1)

    "Security Department"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Grainger full-time

    Pros

    Beautiful building. Great location. Excellent amenities!

    Cons

    The security department is unequivocally the most toxic environment I've ever been in. Upper management seems great, but they're isolated as to the conditions that mobile and command officers endure. Middle management is extremely condescending and promotes an unhealthy environment. I would avoid Grainger security at all costs. Although very snobby, the staff at other departments seem ok.

    Advice to Management

    Have one on one conversations with your officers, before be you'll be patrolling and monitoring yourselves!

    Grainger2018-09-01
Found 65 reviews