Grand Canyon University Reviews in Phoenix, AZ | Glassdoor

Grand Canyon University Phoenix Reviews

Updated October 14, 2017
281 reviews

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Phoenix, AZ Area

3.2
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Grand Canyon University CEO Brian Mueller
Brian Mueller
178 Ratings

281 Employee Reviews

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Pros
Cons
More Pros and Cons

  1. Helpful (1)

    "University Counselor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - University Counselor in Phoenix, AZ
    Current Employee - University Counselor in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Grand Canyon University full-time (More than a year)

    Pros

    Enjoyable atmosphere working with others

    Cons

    Having to be on the phones all day


  2. "Depends on department"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Phoenix, AZ
    Former Employee - Anonymous Employee in Phoenix, AZ
    Positive Outlook
    Approves of CEO

    I worked at Grand Canyon University full-time (More than 3 years)

    Pros

    Education benefit, ample time off (if you can use it)

    Cons

    Some departments not run according to Christian and servant leader principles taught by the University

    Advice to Management

    Take a hard look at your Marketing Dept

  3. "Quality Assurance Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Quality Assurance Specialist in Phoenix, AZ
    Former Employee - Quality Assurance Specialist in Phoenix, AZ
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Grand Canyon University full-time (More than 5 years)

    Pros

    Paid time off, racially diverse employees

    Cons

    Conservative and not at all gay-friendly

    Advice to Management

    Please do not impose your beliefs on your employees


  4. "University Counselor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - University Counselor in Phoenix, AZ
    Former Employee - University Counselor in Phoenix, AZ
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Grand Canyon University full-time (Less than a year)

    Pros

    work hours, employee benefits, work environment.

    Cons

    Covert discrimination noted, needs to be honest and transparent.

    Advice to Management

    "At Will" policy changes required


  5. "Adjunct"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Adjunct Instructor in Phoenix, AZ
    Former Contractor - Adjunct Instructor in Phoenix, AZ
    Recommends
    Positive Outlook

    I worked at Grand Canyon University as a contractor (More than 3 years)

    Pros

    Good environment to work at

    Cons

    No assigned office space for adjuncts


  6. "Demanding but great work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Online Enrollment Advisor in Phoenix, AZ
    Former Employee - Online Enrollment Advisor in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Grand Canyon University full-time (More than 3 years)

    Pros

    Great pay, beautiful campus, clear expectations, nice annual increases, opportunity for advancement, free tuition for spouse and children.

    Cons

    Demanding expectations. Sales type goals. Cold calling.

    Advice to Management

    Need to follow through with written and verbal communications. Need more female management.


  7. "Nightmare of emplyer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Level III in Phoenix, AZ
    Current Employee - Level III in Phoenix, AZ
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Grand Canyon University full-time (More than 5 years)

    Pros

    Flexible time to use and hours to work.

    Cons

    Managers and seems to be high turnover. University claims to be “Christian” but manager refused to provide support or feedback other than demeaning.

    Advice to Management

    Stop being angry and listen to the teams.

  8. "Good!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Academic Counselor in Phoenix, AZ
    Former Employee - Academic Counselor in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Grand Canyon University full-time (More than 3 years)

    Pros

    Good training. Everything went great, loved the benefits. Understandable pay. And a good atmosphere where you will work comfortably. GCU!

    Cons

    The cons for this position are that you will feel overwhelmed but then again where don't you feel like this? Overall, I think everything went great.

    Advice to Management

    Nothing.


  9. "Enrollment Counselor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Enrollment Counselor in Phoenix, AZ
    Former Employee - Enrollment Counselor in Phoenix, AZ
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Grand Canyon University full-time (More than 5 years)

    Pros

    Good Education Benefits and opportunity for promotion

    Cons

    High pressure atmosphere to enroll students into program they may not need.

    Advice to Management

    Not sure there is anything Management can do about. It comes from the executive leadership and shareholders.


  10. Helpful (2)

    "Avoid"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Public Safety Officer in Phoenix, AZ
    Former Employee - Public Safety Officer in Phoenix, AZ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Grand Canyon University full-time (More than a year)

    Pros

    Tuition and benefits. A nice campus even if it is in a horrible area.

    Cons

    An absolute mess. The department is a cluster with horrible management that is still lingering from the previous "Chief". HR has had tons of complaints but fails to do their job and take action.

    Pay is garbage for the work that you have to do. Guys have to work out in the heat all day and get chewed out over little things.

    The "Police" and Public Safety are still on bad terms and nothing has been done to fix it.

    Every other department has tons of nice carts, but Public Safety has busted carts that take forever to get fixed, if they even do. We are a 24/7 operation and need mobility, but management fails to acknowledge that.

    There are a lot more cons, including the other departments treating ours like absolute dirt and the politics of working at a FOR PROFIT school, but that is enough for now.

    Get out as fast as you can like I did. Once I realized how bad this place was, I hit the road fast. It is not worth ruining your future career with the politics of this place.

    Advice to Management

    I doubt HR reads this, but if you do, a full employee survey needs to be conducted with each employee getting a chance to describe what is wrong with this place. The voices are not being heard in our department.


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