Grand Canyon University Reviews | Glassdoor

Grand Canyon University Reviews

Updated April 22, 2017
439 reviews

Filter

Filter

Full-time Part-time

3.5
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
Grand Canyon University CEO Brian Mueller
Brian Mueller
249 Ratings

439 Employee Reviews

Sort: Popular Rating Date

Pros
Cons
More Pros and Cons

  1. Helpful (1)

    "Sodexo Retail Supervisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Supervisor in Phoenix, AZ
    Former Employee - Supervisor in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Grand Canyon University full-time (More than a year)

    Pros

    Benefits, Flexible, Payed time of

    Cons

    Under Staff, un organized, favoritism,


  2. "Doctoral Department"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Doctoral University Counselor in Phoenix, AZ
    Current Employee - Doctoral University Counselor in Phoenix, AZ
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Grand Canyon University full-time (Less than a year)

    Pros

    Great salary for job. Managers are willing to work with you to seek success. Overtime is available.

    Cons

    Minimal brain work necessary and very repetitive. Very horizontally structured and thus limited room to grow.


  3. "University Counselor (Level 1) - Admissions"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - University Counselor in Phoenix, AZ
    Current Employee - University Counselor in Phoenix, AZ
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Grand Canyon University full-time (More than a year)

    Pros

    Grand Canyon University offers very good benefits and has a wonderful focus on family and a good work life balance (seldom does a counselor go over 40 hours in a week). Also, the pay is not bad at all (starting at 40K), and the progressive steps per year, if you make it that long, are even better.

    Cons

    The negative is that there is very little interaction from entry level managers to mid level managers. The mid level managers engage solely with the entry level managers, but the entry level managers do not engage consistently or appropriately with the employees. Further, it is severely frowned upon, and will create major problems, if you go talk to another manager about any issues you are having besides with your manager and you are definitely not supposed to talk with the mid level manager unless the building is on fire or they talk to you first. There are a lot of problems between the employees and the managers and what the mid level managers are thinking and expecting.

    Also, having to make a minimum of 80+ calls a day to leads that are generally already called at least 20 times over a few year period, and have the person yell at you, hang up on you, or swear at you, is not the best.

    This specific job can be very mentally and emotionally grinding, and it is very rare for individuals in the admissions department to move to a different department.

    I love the company and I highly recommend the organization and any of their other departments, just not admissions.

    Advice to Management

    My advice for the admissions management team is to really adopt what your business school teaches. Get involved more frequently with the little guys, focus on your employees, engage in proper one-on-one trainings, and do NOT promote someone simply because they are part of the "click". I have observed many people get passed by for promotion to manager for someone else who is less qualified and not as likeable in the informal groups. Those events and lack of team interaction past the break room are creating a toxic moral.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Great place to get an education. Sucky place to work."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - University Development Representative in Phoenix, AZ
    Current Employee - University Development Representative in Phoenix, AZ
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Grand Canyon University (More than 5 years)

    Pros

    Good pay and benefits!

    Cons

    High pressure sales. There is a strict monthly quota and if you don't make your "numbers' (i.e. recruit enough students) your job is threatened.

    Advice to Management

    Lay off. Stop with the high pressure sales tactics.


  6. "Was nice while it lasted"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - SQL Server Database Administrator in Phoenix, AZ
    Former Employee - SQL Server Database Administrator in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Grand Canyon University full-time (More than 3 years)

    Pros

    Working for a Christian-based organization, even if the folks I worked with weren't.

    Cons

    Quite a drive from my home

    Advice to Management

    N/A


  7. "Information Technology"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Phoenix, AZ
    Current Employee - Anonymous Employee in Phoenix, AZ
    Neutral Outlook
    No opinion of CEO

    I have been working at Grand Canyon University full-time (More than a year)

    Pros

    Hard working people (for the most part). Generous Holiday schedule and depending on management, flexible work schedule. The biggest benefit is their education benefit, which is VERY good IF you plan to or do use it.

    Cons

    Management and employee turnover
    Micromanagement
    No accountability
    Annual increases are very little so get in higher if you can

    Advice to Management

    Reward those who work hard, improve accountability. Encourage an environment that allows autonomy again. No one likes to constantly be told how to do their job.


  8. Helpful (2)

    "University Counselor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - University Counselor in Phoenix, AZ
    Current Employee - University Counselor in Phoenix, AZ
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Grand Canyon University full-time (Less than a year)

    Pros

    1. Fellow employees (team), 2. Flexible scheduling, 3. Work from home, 4. If you are willing to put in effort they will assist you will top-notch coaching

    Cons

    The job itself: selling people college, you are "measured" on five categories and only one matters...enrollment. If you can't enroll three to five students a month, goodbye. The quality of the student didn't matter, "get them reg'd (registered).

    ...overall imagine any scene from the movie "Boiler Room"...

    Advice to Management

    Overall lower level management was solid; however, micro management occurred daily. "Why aren't you enrolling more students?" was a daily question. Mid-level management would put in minimal face time and upper-level management was non-existent.


  9. Helpful (3)

    "SALES !!!! SALES !!! SALE !!!!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Enrollment Counselor in Peoria, AZ
    Former Employee - Enrollment Counselor in Peoria, AZ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Grand Canyon University full-time (More than a year)

    Pros

    The people were really cool. The benefits and PTO was a great part of the job. Sometimes you would get an unexpected PTO day.

    Cons

    It's a sales job. The work that you have done in a previous month does not matter. You're a horse chasing a carrot every month. The threat of losing your job is ever present. Hit your numbers or get walked out.

    Advice to Management

    Stop with the numbers game. Stop playing favorites. Some managers will protect their favorites by giving them easy enrollments. That should be against the rules.


  10. "Great Place to Make a Difference"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Undergraduate Recruiter in Phoenix, AZ
    Former Employee - Undergraduate Recruiter in Phoenix, AZ
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Grand Canyon University full-time (Less than a year)

    Pros

    Great training program and tons of support. Flexible schedule and freedom. Great pay and benefits.

    Cons

    Nothing comes to mind at this time


  11. "Great company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations Manager in Phoenix, AZ
    Former Employee - Operations Manager in Phoenix, AZ
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Grand Canyon University full-time (More than 8 years)

    Pros

    Strong ties to the community and making a difference. Promotes creativity and out-of-the-box thinking and is driven for innovative change. Formal work environment with gracious benefits and paid Holidays.

    Cons

    New corporate office is not a comfortable or welcoming environment. Long commute and not a easy access point for traffic and lunch. Struggles to create a positive work life balance.

    Advice to Management

    Listen more and speak your mind to upper management more often, feel empowered!


Showing 439 of 466 reviews
Reset Filters