Grand Canyon University Reviews | Glassdoor

Grand Canyon University Reviews

Updated August 21, 2017
481 reviews

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3.5
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Grand Canyon University CEO Brian Mueller
Brian Mueller
275 Ratings

481 Employee Reviews

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Pros
Cons
More Pros and Cons

  1. "Good place for experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Support in Phoenix, AZ
    Former Employee - Technical Support in Phoenix, AZ
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Grand Canyon University part-time (More than a year)

    Pros

    Everything was great at this place

    Cons

    Raises for student works in tech support


  2. "Student Worker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Grand Canyon University (More than a year)

    Pros

    -Great atmosphere
    -Supportive Managers
    -Flexible hours

    Cons

    No cons about the position

  3. "You need friends in high places"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Student Services Advisor
    Current Employee - Student Services Advisor
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Grand Canyon University full-time (More than 3 years)

    Pros

    Fair Pay and benefits, organization has a positive impact on local community

    Cons

    Unable to grow into new positions unless you have friends to help make it happen. Management cares more about numbers than what's best for employees, students, or faculty. Management makes promises and then doesn't keep them, acts like they were never made, hangs staff out to dry for upper management miscommunications

    Advice to Management

    Keep the promises you make, treat your employees with more respect and actually value them for the work they do.


  4. "Technical Support"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Support Representative in Phoenix, AZ
    Former Employee - Technical Support Representative in Phoenix, AZ
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Grand Canyon University part-time (More than a year)

    Pros

    gained good phone conversation experience

    Cons

    rude costumers can make work challenging


  5. Helpful (4)

    "University Counselor= telemarketer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - University Counselor in Phoenix, AZ
    Former Employee - University Counselor in Phoenix, AZ
    Doesn't Recommend
    Positive Outlook

    I worked at Grand Canyon University full-time (More than a year)

    Pros

    GCU provides great benefits including discounted tuition, plenty of paid holidays, and time off.

    Cons

    The job itself is cold calling sales. This is absolutely not how the position is advertised or discussed in the interviews. You are given a goal of x amount of new students to enroll each month. If you do not meet this goal (which is extremely likely) you are placed on probation and eventually fired. I was lucky enough to leave on my own terms, but during the end of my employment there and still today there is an outrageous amount of turnover. Beware false advertisement for this position. You will be calling the same, uninterested people every day for months. If that sounds appealing to you and you find the constant fear of being fired motivating, this may be the job for you.

    Advice to Management

    Stop punishing and firing employees for your faulty business model. Provide some positive reinforcement rather than constant fear mongering.


  6. Helpful (2)

    "Avoid Full Time Online Teaching at GCU"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Full-time Faculty, Online in Phoenix, AZ
    Current Employee - Full-time Faculty, Online in Phoenix, AZ
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Grand Canyon University full-time (More than a year)

    Pros

    Very nice co-workers. Salary is pretty good.

    Cons

    Online faculty have to work on-campus and sit in a cubicle all day. Administrative managers often have lower education levels than instructors and little content knowledge of the areas they manage. Number of students is 80-100 minimum per instructor. Required weekly tasks are excessive and the only education that is happening is with students who are self-directed. Instructors do not have time to do anything but process classrooms.

    Advice to Management

    Treat your full-time faculty with dignity and allow them to work from home if desired. Working in a cube is demeaning.


  7. "STUDENT WORKER II"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Student Worker in Phoenix, AZ
    Former Employee - Student Worker in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Grand Canyon University part-time (More than a year)

    Pros

    Flexible, happy workplace, good pay.

    Cons

    Not enough places to eat, limited growth opportunity.

    Advice to Management

    No advice, I think the management is doing a great job.

  8. "Love this place!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Grand Canyon University full-time (More than 8 years)

    Pros

    I have worked for GCU for 9 years in the corporate offices. I appreciate the Christian environment. The compensation is good, but the overall ambiance of the place is awesome. Also, they understand that you should have a life outside of work.

    Cons

    I don't have any. I am a happy employee and plan on working here for years to come.


  9. Helpful (1)

    "Public safety"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I worked at Grand Canyon University full-time

    Pros

    Easy work , nice environment, free education

    Cons

    Pay could be better, working conditions can be harsh in the summer


  10. "Former employee"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    The benefits are great, the campus is very nice and has lots of amenities. There are many jobs usually open to choose from.

    Cons

    Pay is undermarket and most employees use their job as a way to build experience in their field and find employment elsewhere.


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