Grand Canyon University Reviews | Glassdoor

Grand Canyon University Reviews

Updated March 19, 2019
651 reviews

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3.7
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Grand Canyon University CEO Brian Mueller
Brian Mueller
400 Ratings

Employee Reviews

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More Pros and Cons

  1. "Great Environment and Benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Grand Canyon University full-time (More than a year)

    Pros

    Good benefits and wonderful Christian environment

    Cons

    Can be disorganized and lack communication

    Grand Canyon University Response

    Mar 22, 2019 – Talent Acquisition Analyst

    We appreciate your feedback. Communication is an area we are always seeking to improve upon. Your feedback is valuable and can help us with those efforts. If you have specific information to share... More


  2. "The People Make It Better"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Grand Canyon University part-time (More than 3 years)

    Pros

    I got to work with my peers and share about the University that I loved.

    Cons

    ....At times I had to sell GCU to students who were better off in other programs at other schools.

    Grand Canyon University Response

    Mar 22, 2019 – Talent Acquisition Analyst

    Thank you for your review! Our University Counselors are actively engaged with prospective students that have expressed interest in attending the university. Our counselors are able to help students... More

  3. "Help Desk"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Help Desk Technician in Phoenix, AZ
    Current Employee - Help Desk Technician in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Grand Canyon University part-time (More than a year)

    Pros

    Everyone is like a family, always willing to help you with work in the office.

    Cons

    The work gets boring. After a few months you are constantly doing the same things over and over.

    Grand Canyon University Response

    Mar 22, 2019 – Talent Acquisition Analyst

    Thank you for sharing about your awesome team! We could not do what we do without our helpful IT team members.


  4. "Great Company to Work For"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Qualifying Specialist in Phoenix, AZ
    Current Employee - Qualifying Specialist in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Grand Canyon University full-time (Less than a year)

    Pros

    Pay, per perks, free education

    Cons

    Calling ppl who aren’t interested in returning to achool

    Advice to Management

    Keep up the great work

    Grand Canyon University Response

    Mar 8, 2019 – Talent Acquisition Analyst

    Thank you for your review! GCE counselors are actively engaged with prospective students that have expressed interest in attending the university. If a prospective student no longer wishes to be... More


  5. "Friendly"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Grand Canyon University full-time (More than a year)

    Pros

    Everyone is very friendly and kind

    Cons

    no work life balance, unrealistic expectations on project deadlines

    Grand Canyon University Response

    Mar 22, 2019 – Talent Acquisition Analyst

    Thank you for your feedback. Work life balance is an important aspect of our culture and the benefits we offer. We encourage you to work closely with your manager in order to be successful in your... More


  6. "Great student worker experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - ARC Ambassador in Phoenix, AZ
    Current Employee - ARC Ambassador in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Grand Canyon University full-time (More than 3 years)

    Pros

    community, self-empowerment, acknowledgment in success

    Cons

    student workers can only make minimum wage, in addition to working up to 20 hrs per week

    Advice to Management

    push for pay level differentiation for job satisfaction and respect in role variation

    Grand Canyon University Response

    Feb 28, 2019 – Talent Acquisition Analyst

    Happy to hear your experience with GCU has been positive! We encourage you to discuss your career goals with your manager to see what steps you can take now in order to prepare for future... More


  7. "Good benefits and easy schedule but very boring work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Enrollment Counselor in Phoenix, AZ
    Current Employee - Enrollment Counselor in Phoenix, AZ
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Grand Canyon University full-time (More than a year)

    Pros

    The hours are a traditional M-F 9-5 schedule with the ability to come in earlier or later depending on your manager. If you exceed enrollment goals, you have the opportunity to earn "work from home" days. Great benefits and tons of PTO which you are encouraged to use.

    Cons

    This is 100% over the phone work. Your amount of calls and talk time are tracked daily. Be prepared to make 80-100+ cold calls per day. The job does not change and can get very boring. There are no commissions for exceeding enrollment as this is part of the education industry

    Grand Canyon University Response

    Feb 28, 2019 – Talent Acquisition Analyst

    As with many organizations, goal attainment is an important part of measuring job performance. Grand Canyon Education wants you to be successful in your role and we encourage you to work closely... More

  8. "Great salary!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - University Development Counselor
    Current Employee - University Development Counselor
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Grand Canyon University full-time (More than 5 years)

    Pros

    Amazing salary, Flexible, Good technology, PTO

    Cons

    Outside support to teams far from campus

    Grand Canyon University Response

    Feb 13, 2019 – Talent Acquisition Analyst

    Happy to hear about your positive experience! We are always looking for ways to improve our employee’s experiences whether they work in Phoenix or around the country. If you have any specific... More


  9. "Student Worker Technical Support - Overworked and Underpaid"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Support in Phoenix, AZ
    Current Employee - Technical Support in Phoenix, AZ
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Grand Canyon University part-time (Less than a year)

    Pros

    - The job is great for students looking for basic experience
    - One can learn great customer service skills, which is a great skills in business
    - The quality coaches are great and empathize with students

    Cons

    - There is very little job satisfaction for many
    - Student workers at Tech are overworked and underpaid (Minimum wage)
    - Technical Support as a department is not as valued by the University as other departments hence the low budget
    - Very little room for growth - You're basically on the phones/in chats all day
    - The department has a high turnover rate - It's no secret why

    Advice to Management

    - Technical Support has a high turnover as student workers do not feel appreciated enough
    - Please consider improving the budget of Technical Support so that student workers can be better compensated

    Grand Canyon University Response

    Feb 28, 2019 – Talent Acquisition Analyst

    GCU values the contributions each individual makes. We would like to address your specific concerns. Please email feedback@gcu.edu.


  10. "Good Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Student Food Service Worker
    Current Employee - Student Food Service Worker
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Grand Canyon University full-time (More than a year)

    Pros

    Love working at GCU. It was a good experience for my first job. Attended the school and lived on campus so it was convenient.

    Cons

    No cons come to mind. It was good for what it was.

    Grand Canyon University Response

    Feb 13, 2019 – Talent Acquisition Analyst

    We are very appreciative of all of Student Workers! Thanks for sharing your positive experience.