Grand Canyon University Reviews | Glassdoor

Grand Canyon University Reviews

Updated February 17, 2017
75 reviews

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Grand Canyon University CEO Brian Mueller
Brian Mueller
45 Ratings

75 Employee Reviews

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Pros
Cons
  • Work life balance is almost non-existent in this position (in 10 reviews)

  • Upper management will have no problem not just constantly berating you, but also calling you out in front of everyone else (in 19 reviews)

More Pros and Cons

  1. Helpful (1)

    "Adjunct Faculty"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Grand Canyon University part-time

    Pros

    none except for big campus

    Cons

    pay is a lot less than other colleges/universities
    poor quality

    Advice to Management

    spend a little more money in your classrooms and paying your faculty


  2. Helpful (1)

    "Management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Tempe, AZ
    Current Employee - Manager in Tempe, AZ
    Disapproves of CEO

    I have been working at Grand Canyon University full-time (More than 5 years)

    Pros

    you can get a free education for your family or yourself.

    Cons

    Management is a bunch of robots they all agree with the CEO they also are clueless on how to manage. The place is not Christian nor people centric it is al profits and yes man!

    Advice to Management

    Stop making good sales reps managers that have never managed a thing let alone a team. Hold everyone accountable to same standards. Most important this is not a popularity job and a job of who drinks with who or is on each others facebook.


  3. Helpful (2)

    "UDR"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - UDR in San Francisco, CA
    Former Employee - UDR in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Grand Canyon University full-time (Less than a year)

    Pros

    pay was decent for a job in higher education. You can further your education here for free (not that you will have the time to study).

    Cons

    This is a sales job. If you are a counselor, admissions or academic advisor, this is NOT the job for you! You are basically cold calling hospitals, businesses, schools, ect. And then when you are done for the day, you come home to a ton of administrative work and telesales calls you have to make ( as well as documenting travel, receipts, phone calls). All of this is tedious work. The day may be more or less flexible but I felt like it never ended. You are NEVER done with your work and vacation is difficult to take. Also, the training in AZ is long and exhausting - three weeks to be away from your family! And the worse part is that almost everything you learn is a waste of time - not applicable to the real job. I had never been so stressed in my life. DON'T BITE!! Upper management is all about micro management and most of them came form University of Phoenix.

    Advice to Management

    Don't waste so much time and money on your training! We learned very little. And increase your pay and stop micromanaging staff. You treat them like they are age 12!


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  5. Helpful (2)

    "A Middle School Mindset"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Phoenix, AZ
    Current Employee - Anonymous Employee in Phoenix, AZ
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Nice campus and a slick marketing campaign to elevate the sports program at the school. Most sports programs are rapidly becoming competitive

    Cons

    This "university" is a for-profit revenue maximizer which coddles students, treats faculty as as necessary evils, and uses inexperienced "curriculum specialists" to set uninformed once-size-fits -all standards. Academic rigor is a joke, insuring every seat continues to be filled by nanny-fed students waiting to be shocked when they leave school and are surprised that performance standards n the real world won't allow numerous "re-tests" to feed there sensitive egos.

    Advice to Management

    Your words regarding pursuing academic excellence are haughtily empty. Your grade school, spoon fed approach to educating students must stop to be able to attract high quality faculty. O, one other thing, it might be worth considering paying competitive compensation to do it.


  6. "Only if you really need a job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Neutral Outlook
    Disapproves of CEO

    Pros

    The pay and benefits are not terrible.

    Cons

    They don't care about you. You are a cog. They talk like they like feedback, but only a fool actually speaks his mind.

    Advice to Management

    No more nepotism. Get real feedback. Get rid of shoddy management, beginning at the top.


  7. Helpful (3)

    "Poor Management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Grand Canyon University full-time

    Pros

    Good benefits if you want an education or one for your spouse/kids.

    Cons

    Management is stuck in their ways of doing things, hard to suggest doing anything better and more efficient. Cliquish culture, egos while not having any education or experience to back it up and vindictive. When presented with proof of over spending that was human error, in excess of 500K for just one year, I was advised to not say anything. Is that a place you want to work?

    Advice to Management

    Make everyone work on a one year contract basis so you can let go of a lot of dead weight every year.


  8. Helpful (5)

    "The Backside of a "Christian" For-Profit Online Education Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Enrollment Counselor
    Former Employee - Enrollment Counselor
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    The occasional "Lopes Time Off". A free masters program that really doesn't have too much value.

    Cons

    The online division at GCU, where to begin. Well the organization is a public entity which unfortunately has to report to the shareholders which tarnishes the brand they strive to sell completely. Online is the bread and butter of the organization which generates the cash flow for the pretty little construction job from 35th and Camelback to the I-17. They are analytically driven demanding more of employees than what is honestly capable. The office politics is the downfall at Peoria and will continue to be with the leadership in the business department. Leads distributed are predominately of unqualified people who never expressed interest in the first place.

    Advice to Management

    Sooner or later this will become UoP and we know exactly how that is mapping out for them. Don't forget what GCU represented (ex-UoP leadership at GCU).


  9. "Finance counselor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at Grand Canyon University full-time

    Pros

    Would seek graduates from their school as potential candidates for employment

    Cons

    Leadership within administration is non-existing.

    Advice to Management

    Seek managers who are leaders that provide encouragement and support.


  10. Helpful (1)

    "Admissions Representative"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Admissions Representative in Tucson, AZ
    Former Employee - Admissions Representative in Tucson, AZ
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Grand Canyon University (Less than a year)

    Pros

    They offer a competitive pay rate and have lots of marketing dollars.

    Cons

    My manager was racist and unethical. Management was not supportive when issues were brought to their attention. They only care about enrolling a student on $24K loans even they were not able to afford it. No work life balance.

    Advice to Management

    Get rid of unethical, racist managers that are damaging your image and support your employees that bring these issues up.


  11. Helpful (2)

    "Adjunct Online Faculty"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Adjunct Faculty
    Current Contractor - Adjunct Faculty
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Grand Canyon University as a contractor (More than 8 years)

    Pros

    My faculty scheduler is great. I've worked there for nearly 10 years as adjunct faculty for online undergraduates.

    Cons

    Faculty Specialists 'coach' and can't seem to get their stories straight. And when you confront them on their own policies, they simply don't return your calls and emails. Also, you are required to post scripture in the classroom at least once a week. That's fine, but I don't see how this can be a requirement for employment. They accomplish this by picking apart faculty in every other way so they have THOSE reasons to fire you. Very transparent and frankly, disappointing.
    Compensation for the expectations and amount of work is lousy.

    Advice to Management

    Get it together. Someone needs to oversee these "specialists". Better communication please. How in the WORLD can we know your policies have changed without any notification?? And the amount of work required to teach just one class does NOT warrant the measly compensation.



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