Grand Canyon University Reviews | Glassdoor

Grand Canyon University Reviews

Updated June 17, 2017
460 reviews

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460 Employee Reviews

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  1. Helpful (6)

    "SALES !!!! SALES !!! SALE !!!!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Enrollment Counselor in Peoria, AZ
    Former Employee - Enrollment Counselor in Peoria, AZ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Grand Canyon University full-time (More than a year)

    Pros

    The people were really cool. The benefits and PTO was a great part of the job. Sometimes you would get an unexpected PTO day.

    Cons

    It's a sales job. The work that you have done in a previous month does not matter. You're a horse chasing a carrot every month. The threat of losing your job is ever present. Hit your numbers or get walked out.

    Advice to Management

    Stop with the numbers game. Stop playing favorites. Some managers will protect their favorites by giving them easy enrollments. That should be against the rules.


  2. Helpful (3)

    "University Counselor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - University Counselor in Phoenix, AZ
    Current Employee - University Counselor in Phoenix, AZ
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Grand Canyon University full-time (Less than a year)

    Pros

    1. Fellow employees (team), 2. Flexible scheduling, 3. Work from home, 4. If you are willing to put in effort they will assist you will top-notch coaching

    Cons

    The job itself: selling people college, you are "measured" on five categories and only one matters...enrollment. If you can't enroll three to five students a month, goodbye. The quality of the student didn't matter, "get them reg'd (registered).

    ...overall imagine any scene from the movie "Boiler Room"...

    Advice to Management

    Overall lower level management was solid; however, micro management occurred daily. "Why aren't you enrolling more students?" was a daily question. Mid-level management would put in minimal face time and upper-level management was non-existent.


  3. Helpful (3)

    "Read these reviews it is about profits not people and "sales driven" poor managment"

    Star Star Star Star Star
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Phoenix, AZ
    Current Employee - Manager in Phoenix, AZ
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at Grand Canyon University full-time (More than 5 years)

    Pros

    You and your family can get a free education. You can choose from several health plans. That is the only pros if you read thru many of these ratings and see the same messages over and over!

    Cons

    For Profit is a real thing! It means you are only as good as your last enrollment. Trust that and I was NOT in enrollment, or the so called counselors which by the way chase " bad debt" truth be told even upper leadership speaks poorly about this place that has "outgrown" itself to get more money and no worry to its people at all. It is all smoke and mirrors and I have seen it all after 6 years. I am here to get my kid thru school only! Oh people are asked to rate them high on this page but funny many of us have rated it as it should be 1.0 stars

    Advice to Management

    Speak the truth instead of nodding at your CEO...be people centric and pretend for 5 minutes you work at a "Christian place" when you walk people out for layoffs and treat them like criminals in front of their peers to demean. Not Christian at all it could be done at end of day. Shame on all of you and HR


  4. "Great Place to Make a Difference"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Undergraduate Recruiter in Phoenix, AZ
    Former Employee - Undergraduate Recruiter in Phoenix, AZ
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Grand Canyon University full-time (Less than a year)

    Pros

    Great training program and tons of support. Flexible schedule and freedom. Great pay and benefits.

    Cons

    Nothing comes to mind at this time


  5. Helpful (3)

    "Employees are last"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Phoenix, AZ
    Current Employee - Anonymous Employee in Phoenix, AZ
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at Grand Canyon University part-time (More than 8 years)

    Pros

    Great people are hired to work with and environment is pleasant.

    Cons

    They "eliminate' full time positions at budget time regardless of how long you have been there or how well you do your job based on how much you get paid. After 8 years and earning my pay scale they 'eliminated' the position and re-posted it with minor changes 3 weeks later at a much lower salary. The upper leadership care only about student enrollment and the money line. Employees are expendable and replaceable.

    Advice to Management

    Show respect for people dedicated and loyal and keep those who do the work needed.


  6. "Academic Advisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Academic Advisor in Phoenix, AZ
    Former Employee - Academic Advisor in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Grand Canyon University full-time (More than a year)

    Pros

    Working with the students is rewarding.

    Cons

    Lot of students a population of 394 to be exact. It can be overwhelming but rewarding to help the students.


  7. Helpful (2)

    "Enrollment Counselor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Phoenix, AZ
    Former Employee - Anonymous Employee in Phoenix, AZ
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Grand Canyon University full-time (More than a year)

    Pros

    The company had great benefits after 90 days

    Cons

    The position working in a call center
    Diploma Mill


  8. Helpful (2)

    "Public Safety Officer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Phoenix, AZ
    Former Employee - Anonymous Employee in Phoenix, AZ
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Grand Canyon University full-time (Less than a year)

    Pros

    Equipment is provided and parking is free.

    Cons

    Management. Good Ol' boy system

    Advice to Management

    Get your head out of your booty


  9. Helpful (2)

    "not bad"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Enrollment Counselor in Phoenix, AZ
    Former Employee - Enrollment Counselor in Phoenix, AZ
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Grand Canyon University full-time (More than 3 years)

    Pros

    good money but thats about it

    Cons

    upper management is out to lunch

    Advice to Management

    grow up


  10. Helpful (2)

    "Enrollment Rep-"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - University Enrollment Representative in Phoenix, AZ
    Former Employee - University Enrollment Representative in Phoenix, AZ
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Grand Canyon University full-time (More than a year)

    Pros

    Good benefits if you need a degree

    Cons

    Shady practices in recruiting students.

    Advice to Management

    Don't chase numbers recruitment numbers


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