Grand Circle Travel Reviews

Pros

I have had a very positive experience since joining Grand Circle Travel more than a year ago. I have a great manager and enjoy the people that I work with who are extremely nice, hardworking, and passionate about what they do. The company offers generous benefits which include health, dental and vision, transit and parking subsidies, 401K with a match program, tuition reimbursement, casual dress code, travel benefits, and much more. One of the unique benefits here is the Wellness Program, including an onsite gym. Through the Wellness Program employees can participate in onsite Yoga, Reiki, Meditation and have access to a full-time Wellness coach who is amazing and inspirational. We work hard, but we also get to play hard and enjoy fun things like summer BBQ’s, departmental celebrations, and the annual holiday party. The company motto is “We help change people’s lives” which is evident not only by our traveler’s testimonies but also by the Community Service work that is done both locally in and around Boston and globally. Grand Circle employees are able to participate in monthly events that help to give back to the local community and through the Grand Circle Foundation, the company is very generous in giving time and money to the underserved and underprivileged communities around the world. I am very proud to work for a company that does so much good in the world and that truly helps to change people’s lives.

Pros

Back in 2014 i started my journey here with Grand Circle Corp. I'd been referred by a friend that had been working here 15 years at that time (and is still here). I came in with dreams of traveling and truly making a difference in the lives of others.

My first role was in the call center as a Traveler Support Specialist. I was immediately impressed with the level of support I was given as a new hire. I knew nothing about travel. In fact, I'd never been out of the country. I was set up with a mentor that really helped me learn geography as well as the ins and outs of the industry. Through hard work, dedication, the support of my mentor and management team, I quickly excelled! Before long the guy that knew nothing about geography and had never left the country was leading the pack with his performance.

After just a few short months of hard work, asking for help, and implementing feedback I was chosen to be a part of a coaching pilot team, and sent to Austria & Germany for FREE on a product training trip.

I really loved coaching. It was an opportunity to support new hire associates in the way that I was supported when I entered the doors at GCC. As a coach I assessed call trends, created & facilitated training content, and helped drive overall performance. It was then that I was offered my first supervisor role with a team of 15 associates within my first year of employment.

 Again, with the support of my peers, my management team, and my mentors I was able to excel as a supervisor. My heart however remained with the coaching program. So when I was asked to return to develop future coaches, I jumped on the opportunity.

After one year of developing coaches, I was offered a role as a New Hire Training Specialist where I trained all new hires in Traveler Support. Facilitating in a classroom environment was something I always wanted to do but feared. By the time I became a trainer though, Grand Circle had taught me the importance of taking Risks!!

Fast forward to my current role. I am currently the Communications Manager for the Lewis Family Foundation (non-profit side of GCC) where our mission is to give back to the community, double the amount of 4 year college grads in the Dorchester, Roxbury, and Mattapan areas.

I have been with GCC 4 INCREDIBLE years! While I understand that everyone has their own experience, I felt that it was important that I share my journey with you as it has been and continues to be a positive one. The guy who never left Boston has now built a career that he can be proud of, and traveled to 13 countries in just 4 short years!

If you're looking to make a POSITIVE CHANGE in your life and in the lives of others, then this is the place for you.

Pros

Great Product to be sold, but everything else is a miss

Pros

Great parties and food for employee's

Advice to Management

Micromanagement fear tactic - does not help an employee to grow.

Pros

The only pro to speak of is free trips for director level and above.

Advice to Management

Alan Lewis: employee satisfaction would save you money across the org. Actually empower people to do their jobs and let them worry about schedules.

Pros

I wish I could say there were some, but there AREN'T. Most of the good benefits have been taken away from the owner for "punishment" of business works or something someone else did that he didn't like. 5 year vesting 401K and not many people make the 5 years, no great travel discounts (again taken away), sabbatical is a joke and changes every month.

Advice to Management

Stop pitting people against each other and know that a positive work environment has more impact than negativity and drama. This is 2018 and mistreating people and your associates isn't going to be tolerated because guess what, we have choices. The executive team should be ashamed of themselves to stand behind a tyrant and turn the cheek. How do you look yourself in the mirror knowing that you are cowards and you know the difference between right and wrong. How do you sleep at night? You must not have a conscience.

Pros

Great opportunity for growth if you can go with the flow. Wonderful, passionate associates. Great travel products. Excellent location and good benefits.

Advice to Management

Speak up. Be honest.

Pros

Good Pay. If you care ONLY about money, and benefits. Then this is great.

Advice to Management

Keep your employees. Revolt against the toxic work vs social life. Stand up for your employees not the SINGLE man who is SINGLE-HANDEDLY bringing down the company. The owner and founder is a child who is using his company and his employees as toys.

Pros

Coworkers are nice, and most of the customers are friendly to work with. Decent pay and benefits.

Pros

Casual dress code. Fun Holiday party. But two things don't make up for the horror show that is GCT.

Advice to Management

There's no advice for management, you aren't dealing with rational people here.
HR should stop writing fake reviews or at least be a little more creative. They're very obvious. Contrary to what HR wants to make prospective candidates think, Glassdoor isn't "a few disgruntled" employees, it's past, current employees telling the TRUTH.