Grand Circle Travel Reviews

Cons

I have no cons to express at this time.

Cons

well the con is that it's hard work!! NOTHING WORTH HAVING COMES EASY. The industry is ever-changing and ever-evolving. Things change frequently because they need to. We need to keep up with industry standards as well as the expectations of our travelers. You need to be the type of person that is very self aware, open to receiving feedback, and remain positive in times of challenge.

Cons

Constant, shifting change.

Cons

Rude customers who are entitled and higher ups who don’t care. Revolving door of employees because they are either fired or quit. Don’t do it unless you’re fine with getting yelled at over things that are out of your control.

Cons

Where to begin, let's start with the borderline dilapidated building with old/used/dusty office furniture and light fixtures. If you need to use the elevator make sure you tack on an extra 15 minutes to your commute so you can reach your desk on time. This place looks like a dump/hoarder's paradise. It's pretty embarrassing, especially with all the brand new office buildings going in around the area.
The owners are cold and calculated individuals who will use all your time/efforts/energy (even on weekends) until they no longer need you anymore and throw you out like garbage. They actually think that there is a large qualified candidate pool willing to put up with their nonsense. Every single employee working for them lives in fear of being fired because they know how they operate. One day you're in, the next day, for no reason, you're out. Everyone is constantly covering their tracks and making sure they don't mess up. On the day I was fired I texted my boss letting her know that I was running late because I had just had a truly scary medical emergency but my fear of them made me suck it up and go to work. Instead of asking me if I was ok or telling me to stay at home (as any normal person would) she was adamant about my whereabouts and was very concerned if I would be in the office that day. She went about the day as normal, having me work a full day knowing full well what had just happened to me, and then at 4:30 had HR fire me for no legitimate reason at all and all my insurance was cut off so I couldn't even go to the ER later that day or follow up with my doctor. In my time there I had only ever called out sick ONCE.
This is real life. This is how they treat a fellow human being. Truly disgusting and I hope I never work for anyone like them again. I never did anything wrong, worked with a very high level of professionalism yet was let go in the most horrendous way.
I should have got out sooner instead of subjecting myself to this type of treatment which is so hard to explain on here. You need to have the thickest skin to deal with them, they will cut you down at every opportunity and border on harassment.

Cons

There is a lot I could say, I think other comments will have this covered, just be wary and have a tough skin.

Cons

The reason Grand Circle is the worst is because the owner is petty and doesn’t follow any legal rules or laws, and creates an absolutely terrifying and toxic work environment.

Recently the owner has been frustrated at how many people have resigned. As an owner I would see this as a sign that work conditions weren’t good and I would want to know what I could do to improve conditions to encourage associate longevity. Not this owner. This owner, as always, turns a blind eye to his perpetual wrong doings, and instead had his lawyers write to every Boston area competitor threatening them he will sue them for taking any Grand Circle associates. The energy and time and money this witch hunt could take could be spent making Grand Circle less toxic.

Grand Circle is toxic because you are treated off of opinion not fact. Factually you could beat all your goals and bring great ideas to the table but if the owner doesn’t like you, you could be the highest performing member of your team and be fired.

Our company does a day in New Hampshire every year called Business works and one of the activities is each team does a skit making fun of ourselves as a company. In my many years at GCC there have been no limits to the skits that happen at this theatre...
And sometimes they can be downright offensive, but for this event, that has always been tolerated. The purpose is to poke fun at ourselves with the hope that it helps us be better professionals going forward. This year, the owner was so upset that one skit made fun of him choking an associate that he had that entire group write the company an apology note. How humiliating! The irony here is a year ago the owner choked an associate at work and there were many witnesses to it and you can see many other glass door reviews referencing the incident, so while the owner finds it absolutely fine to choke an associate, he draws the line at having a joke be made of that. Fine for him to do it, not fine for someone to make fun of it. Do as I say, not as I do! Then the best part is he fired the twenty plus year associate who leads business work for allowing the skit on stage while he never once apologizes sincerely for having choked an associate at work.

The people at grand Circle are all trying to leave, and for good reason. Grand Circle is such a toxic and horrible work place that there is a 500 person plus ex grand Circle (alum) page as a group therapy to help get over the verbal and mental abuse we endured being there, and that page is larger than the current Boston work force. Think of the gravity of that, there are more people who are glad to be out of there than currently work there because it is unsustainable and absolutely a heinous place to work. You will see gendrism, racism, injustice and if you are unfortunate enough to deal with the owner, you will be bullied and targeted for your age, your gender, your weight, your orientation, you name it.

My only regret is not leaving years earlier. Avoid grand Circle. No paycheck and no benefit makes this charade worth it.

Cons

Cult-like leader and followers.
This place reminds me of the current white house not in a political sense, but just the chaos and revolving door. I liked my co-workers but every week seemed to bring a head-spinning new story of turnover. The owner is not a conventional CEO and he makes a dizzying number of changes that make no sense (remind you of someone?). I can't even remember the number of managers I had. When teams have this level of turnover, they don’t work effectively.

Expect to kiss butt in order to get ahead.

I don't understand the 4-5 star positive reviews, they seem planted by people in the company calling the low reviews fake news. I didn't believe the poor reviews when I first started, I just assumed it was a few disgruntled employees. I wish I had. Don't make the same mistake! I should've left this place sooner, but I'm glad that I did. It's like getting out of a bad relationship, you don't know how bad it is until you're out of it. You lose skills every day that you remain in this place.
Don't even get me started on the call center and customer support, I can't even tell you how bad those poor guys had it.

Cons

Everything about the owner makes this place unimaginably difficult to work at.

Cons

There is an intense amount of pressure, including weekly personal reviews from day one, in which they always inform you they might fire you. Seriously. From day one, they're like, "if we fire you, you'll know it's coming."