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Grand Circle Travel Employee Reviews about "travel benefits"

Updated Dec 27, 2020

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3.2
40%
Recommend to a Friend
32%
Approve of CEO
Grand Circle Travel Chairman and CEO Alan E. Lewis (no image)
Alan E. Lewis
224 Ratings
Pros
  • "Amazing travel benefits (been to 18 destinations with the company)(in 38 reviews)

  • "lots of great people, good benefits, easy product to sell(in 24 reviews)

  • Cons
  • "One of the values is "open and courageous communications"(in 23 reviews)

  • "Company values of Open and Courageous Communication and Risk Taking are lip server(in 19 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Reviews about "travel benefits"

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    1. 5.0
      Current Employee, more than 5 years

      Challenging but rewarding company to work for

      Dec 23, 2019 - Customer Service 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      -Tons of opportunity for growth -Amazing benefits including 100% transit reimbursement - Amazing travel benefits (been to 18 destinations with the company) -Great people to work with

      Cons

      -Long hours and tons of overtime -Call center is a challenging place to work due to nature of job.

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    2. 3.0
      Former Employee, more than 1 year

      Poor Management

      Dec 27, 2020 - Call Center Representative in Boston, MA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Travel benefits, free lunch, PTO

      Cons

      Controlled cult like environment, poor management, no job security,

      1 person found this review helpful
    3. 2.0
      Former Employee

      ok

      Oct 23, 2020 - Call Center 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      travel benefits and trips are amazing

      Cons

      inconsistent direction, lack of leadership

      1 person found this review helpful
    4. 3.0
      Former Employee, more than 10 years

      Hard company to work for...

      Jun 12, 2020 - Accounting Clerk in Boston, MA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good travel benefits, at least before the pandemic hit...

      Cons

      You constantly have to jump through hoops because of frequent performance reviews. Doing a good job doesn't ever seem to be enough. Open and courageous communication is supposed to be valued, but only if it's not directed at the wrong person.

      3 people found this review helpful
    5. 3.0
      Former Employee

      Opportunity to grow

      Jul 19, 2020 - Senior Manager in Boston, MA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Plenty of opportunities to develop leadership skills, good travel benefits.

      Cons

      Leadership needs to message decisions in a positive and motivational way.

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    6. 5.0
      Current Employee, more than 1 year

      Wouldn't want to work anywhere else!!!!!

      Jun 19, 2019 - Travel Consultant in Boston, MA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Grand Circle is a great company to work for. The managers and supervisors go above and beyond to help you grow as an individual in the work place. There is unlimited room for growth within the company. They really live by their values and take them seriously which is great-- you are encouraged to speak up if something isn't working for you and they take their feedback seriously. Yes, it is fast paced and you do have high goals; however, with hard work they are achievable and you are rewarded. The compensation may seem low for a base salary but if you are performance driven you have the ability to make a lot of $$$ based off of the incentive program. The benefits are incredible, the travel benefits are even better! It's a great work environment to be in and is located right in the seaport.

      Cons

      none, the company, culture and people are AWESOME.

      1 person found this review helpful
    7. 5.0
      Current Employee, more than 1 year

      A fast-paced, never boring place to work and you get to travel!

      Feb 5, 2019 - Anonymous Employee in Boston, MA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great people, great business model-if you work hard, you are rewarded. The Associate Travel benefits are AMAZING! Company sponsors fun activities and the building and neighborhood are cool.

      Cons

      I have no Cons yet!

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    8. 1.0
      Former Employee

      The best, most fun toxic workplace ever

      Apr 13, 2019 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      At their best, the employees can be very nice, caring people. This is partly fostered by the negative cultural aspects--people at Grand Circle tend to develop thick skins after a while; when not afraid for their positions they often have a "we're in this together", rueful sort of companionship. Travel benefits seem very nice. They kick in after a year, but I chose to leave before then. The company is profitable despite its drawbacks, and pays somewhat well to offset the constant turbulence. It also fosters an amazing amount of charity work; if you like that sort of thing you'll find plenty of opportunities to help.

      Cons

      The stories you will read about Grand Circle are true. Turnover (both involuntary and voluntary) is at high levels, and not just in the call center. Problem behaviors and people can be actively encouraged, due to misapplication of the principles by which the entire company operates. The culture exacerbates problems like aggression, lying and scapegoating, due in part to fears by employees that they will lose their jobs. People have different ways of dealing with stress, and this is to be expected; however, it obviously can be worse when a stressed-out supervisor starts browbeating and scapegoating employees--which the organization has no solid way of counteracting. Performance is constantly assessed, and in some negatively skewed ways, creating more tension. Performance ratings, when one of the frequent localized cultural breakdowns occurs, tend to be based not on actual performance but on personal bias. Imagine a bunch of stressed-out people, encouraged or even forced to jockey for position with each other, constantly giving open ratings on each other. That's what you'll get. It's a pressure cooker. People are sometimes not just treated negatively, but openly humiliated. The company prides itself on its ability to thrive on change. This leads to chaotic results when working on projects; due to the constant threat of a "stop" being called, ending the project, the overall focus is on quick-and-dirty work. This sadly applies even on new projects begun to clean up the old quick-and-dirty work.

      11 people found this review helpful
    9. 1.0
      Former Employee, more than 3 years

      Crazy Owner with abusive management style

      Feb 20, 2019 - Prefer Not to Say in Boston, MA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great Travel benefits Clearly defined company values Young, fun coworkers

      Cons

      Owner has an abusive management style In every department there is a focus on rankings to the detriment of morale It is easy to rank based on objective goals (sales numbers etc.) but rankings are often based on subjective performance which creates a culture of favorites.

      Continue reading
      11 people found this review helpful
    10. 4.0
      Current Employee, more than 1 year

      Great people, great benefits and grateful for the experience!

      May 22, 2018 - Anonymous Employee in Boston, MA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      I have had a very positive experience since joining Grand Circle Travel more than a year ago. I have a great manager and enjoy the people that I work with who are extremely nice, hardworking, and passionate about what they do. The company offers generous benefits which include health, dental and vision, transit and parking subsidies, 401K with a match program, tuition reimbursement, casual dress code, travel benefits, and much more. One of the unique benefits here is the Wellness Program, including an onsite gym. Through the Wellness Program employees can participate in onsite Yoga, Reiki, Meditation and have access to a full-time Wellness coach who is amazing and inspirational. We work hard, but we also get to play hard and enjoy fun things like summer BBQ’s, departmental celebrations, and the annual holiday party. The company motto is “We help change people’s lives” which is evident not only by our traveler’s testimonies but also by the Community Service work that is done both locally in and around Boston and globally. Grand Circle employees are able to participate in monthly events that help to give back to the local community and through the Grand Circle Foundation, the company is very generous in giving time and money to the underserved and underprivileged communities around the world. I am very proud to work for a company that does so much good in the world and that truly helps to change people’s lives.

      Cons

      I have no cons to express at this time.

      1 person found this review helpful
    Viewing 1 - 10 of 38 Reviews

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