Grand Pacific Resorts Reviews | Glassdoor

Grand Pacific Resorts Reviews

Updated November 12, 2017
28 reviews

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3.5
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David S. Brown & Timothy J. Stripe
15 Ratings

28 Employee Reviews

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  1. "Sales"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Grand Pacific Resorts full-time

    Pros

    Fantastic co-workers who are very helpful

    Cons

    Base pay is minimum wage.


  2. "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Grand Pacific Resorts full-time

    Pros

    You learn the ends and out of how to close deals on your own and persevere in the process independently.

    Cons

    No upward mobility of advancement and is basically a McJob where your a slave to the employer at minimum wage with a product nobody wants to buy. Doesn’t matter how hard you work for you go nowhere fast for personal financial gain with this company. Corporation and management win on the financial end with the employee coming-up short on their paychecks for their efforts. You will never hear a thank you for your hard work.

    Advice to Management

    Managemt is self absorbed in their underlining result of to make money off you for your hard work. Respect of the employee is nonexistent and the ethics of the company are backwards thinking. Profit sharing trickles down to very little to the employee for your a slave to this company if you work here. Time to revamp management with a change and give higher wages to employees.

  3. "Admin/Accounting"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Grand Pacific Resorts full-time

    Pros

    Awesome company! very flexible and understanding.

    Cons

    Dont really have any.


  4. "Concierge and HGV Coastal Getaway Packages"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Concierge and Sales in San Diego, CA
    Current Employee - Concierge and Sales in San Diego, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Grand Pacific Resorts full-time (More than 3 years)

    Pros

    Great benefits. Management excellent. Pay scale potential EXCELLENT

    Cons

    Training for New employees and weekend's need one Mgr held accountable for problems on weekends

    Advice to Management

    Weekend availability


  5. "Gpp"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Grand Pacific Resorts full-time

    Pros

    Great staff and good values

    Cons

    Lower end of the pay wheel


  6. Helpful (2)

    "Timeshare rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Timeshare Representative in Carlsbad, CA
    Former Employee - Timeshare Representative in Carlsbad, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Grand Pacific Resorts (More than a year)

    Pros

    Good atmosphere, professional location, great ambiance

    Cons

    Management made ridiculous demands to sell timeshare like intruding on guests as they are laying out by the pool, relaxing or with their families and children to go to a timeshare presentation. Mostly to upsell them to a larger facility. Most were just angry at me. Also, don't extend our shifts to 11 pm. Most ppl do not want to be sold anything after 6!

    Advice to Management

    Think before you come up with marketing strategies that are completely ridiculous. Treat employees with respect.


  7. Helpful (1)

    "Nice People, No Input Allowed"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Someone That Left for Something Better in Carlsbad, CA
    Former Employee - Someone That Left for Something Better in Carlsbad, CA
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    Could learn a lot and you would be rewarded for success. Everyone is very nice and there is not much micro managing. It is a good starter company to learn from others and if you get a good manager.

    Cons

    Any ideas would quickly get shot down. They all come from the very top. Nothing changed for years at a time. Not really a place you could rise to the top of.

    Advice to Management

    Better advancement opportunities from within. Stop hiring from without. Listen to the people that have been there for years, telling you what needs to be done, instead of the overpaid ones that you just hired.

  8. Helpful (1)

    "Poor Pacific Resorts"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    working with nice people to share your pain

    Cons

    this is strictly a call center operator position that they candy coat to sound like a glamorous sales position. You have the opportunity to up sell and are encouraged to do so but dont fool yourself. You will be answering phones, stupid questions, and booking reservations with all sorts of people 90% of the time

    Advice to Management

    better training programs, invest in your people, increase morale


  9. "Activations Agent / Vacation Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Reservation Specialist/Vacation Advisor in Carlsbad, CA
    Former Employee - Reservation Specialist/Vacation Advisor in Carlsbad, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Grand Pacific Resorts full-time (More than a year)

    Pros

    It was a pleasure working with Managers, and Co Workers at Grand Pacific Resorts. A fun company to work for where you can provide memorable vacations to Owners and Guests.

    Cons

    Salary and Hourly Pay + Commission needs to be better. The cost of living in California is high, and it makes it difficult to survive on the income that Grand Pacific Resorts provides.

    Advice to Management

    Figure out a way to increase salaries and increase the pay for hourly + commission positions. Add more pay based incentives.


  10. Helpful (1)

    "Night Auditor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Night Auditor, Front Desk Agent, Manager On Duty in Carlsbad, CA
    Current Employee - Night Auditor, Front Desk Agent, Manager On Duty in Carlsbad, CA
    Recommends
    Positive Outlook

    I have been working at Grand Pacific Resorts part-time (More than a year)

    Pros

    Great location, nice clientele, excellent co-workers and management

    Cons

    Could use higher salary or bonus?

    Advice to Management

    Always room for improvement


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