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Grand Pacific Resorts Reviews
Updated Feb 27, 2023
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Found 74 of over 75 reviews
76% Recommend to a Friend
75% Approve of CEO
Found 73 of over 75 reviews
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Recommend to a Friend
Approve of CEO
David S. Brown & Timothy J. Stripe
43 Ratings
Top Review Highlights by Sentiment
Pros
- "The people you work with, exceptional training and experience, they don't micromanage you and you can really grow in this company, owners are extremely good businessmen and encourage round table, open door policies." (in 4 reviews)
Cons
- "The pay was low, my pay was so low that one employee laughed when I told her how much I was making." (in 7 reviews)
- "Management was constantly ringing through manager after manager with inconsistent styles and requirements leaving responsibilities to be a confusing ordeal when they change nearly monthly." (in 6 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
- Current Employee★★★★★
Pros
Flexible with schedule for school
Cons
Definitely the management for supervisors
- Current Employee, more than 1 year★★★★★
Kind Culture
Jan 15, 2023 - Front-Office Supervisor in Del Mar, CARecommendCEO ApprovalBusiness OutlookPros
— Being a timeshare, there's a bond between owners and agents if you stay long enough since the same owners come 1 sometimes 5 to 7 times a year — Management is primarily transparent and supportive — Company culture promotes whole-hearted and genuine relationship building between both guests and staff as well as internally among staff
Cons
—Compared to other starting salaries at bigger hotels and resorts, the pay isn't amazing...although my manager actively pushes for better pay among his employees...seniority typically receives pay raises — My home resort has presently required that I stretch myself into other department duties due to the inability to acquire sufficient staffing (i.e., maintenance) But! Learning curves are a perk if you're interested in gaining experience on how to manage a property —At the smaller resorts, and in general, there's a quick cap to career growth within resort operations
- Former Employee, more than 3 years★★★★★
Better places with better pay
Feb 27, 2023 - Activities in Carlsbad, CARecommendCEO ApprovalBusiness OutlookPros
Location, location, location, location, & co-workers. Help with some schooling.
Cons
Upper management has no respect for employees time off.
- Former Employee, more than 3 years★★★★★
Pros
Nice people to work with.
Cons
Management is terrible, resort is always at the bottom of resort reviews by customers.
- Current Employee★★★★★
Pros
Work-life balance is one of my favorites
Cons
Short Staffed in the housekeeping department
- Current Employee, more than 10 years★★★★★
Excellent Company
Jul 31, 2022 - Director of Facilities in Carlsbad, CARecommendCEO ApprovalBusiness OutlookPros
Growth opportunities, great people to work with
Cons
Some inconsistencies with some policies
- Former Employee, more than 3 years★★★★★
Pros
Excellent systems and people. They really care about growth
Cons
I wish I could have used more free stays.
Continue reading - Former Employee★★★★★
Csr
Oct 7, 2022 - Customer Service Representative (CSR) in Carlsbad, CARecommendCEO ApprovalBusiness OutlookPros
No pros at all because
Cons
Not enough pay for dealing with rude owners
- Former Employee, more than 1 year★★★★★
Very disorganized and outdated
Apr 19, 2022 - Front Desk Agent in Carlsbad, CARecommendCEO ApprovalBusiness OutlookPros
The only pro was the deal for 3 nights stay but good luck getting the location you want.
Cons
Disorganized management Outdated technology and procedures Very confusing relationship with Hilton Some things you are supposed say to guests and management will turn around and say the opposite.
- Former Employee, less than 1 year★★★★★
Pros
Dynamic Work Environment, sales can be good
Cons
Commissions are based on sales, which means you have to sell to make money
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Grand Pacific Resorts Reviews FAQs
Grand Pacific Resorts has an overall rating of 3.9 out of 5, based on over 75 reviews left anonymously by employees. 76% of employees would recommend working at Grand Pacific Resorts to a friend and 58% have a positive outlook for the business. This rating has improved by 2% over the last 12 months.
76% of Grand Pacific Resorts employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Grand Pacific Resorts 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.8 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at Grand Pacific Resorts to be culture, benefits, coworkers and the cons to be senior leadership, career development, management.
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