Grand Spa Reviews | Glassdoor

Grand Spa Reviews

5 reviews

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2.4
Star Star Star Star Star
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Recommend to a friend
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Rudy Jakes
1 Rating

Employee Reviews

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  1. "Home away from home"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front Desk Manager in Dallas, TX
    Current Employee - Front Desk Manager in Dallas, TX
    Recommends

    I have been working at Grand Spa full-time (More than a year)

    Pros

    The owner is very involved and always willing to help you. The management is just as wonderful. The customers make it all worth while.

    Cons

    You work in a place so wonderful that you want to receive services all of the time from amazing staff.

    Advice to Management

    Keep being just as amazing as you are and people will stay. You are tough, caring--towards clients and employees, fair and always keep the future bright for all.


  2. "Horrible place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Massage Therapist in Dallas, TX
    Former Employee - Massage Therapist in Dallas, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Grand Spa (More than a year)

    Pros

    Free Education! They always have representatives coming in from different companies they carry for you to learn about.

    Cons

    Majority of the workers are nice people except for the owner.
    Owner does not care for employees.
    Gossip and Catty girls
    Be careful here. Make sure you are always on your toes with these types of people because they think very highly of themselves.

    Advice to Management

    Nothing. You cannot change managements or owners perspective here.


  3. "Not as Grand as they would have you think."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Massage Therapist in Dallas, TX
    Current Contractor - Massage Therapist in Dallas, TX
    Doesn't Recommend
    Neutral Outlook

    I have been working at Grand Spa as a contractor (Less than a year)

    Pros

    There is an opportunity to learn new treatments and work with the best products that are out on the market. The people you work side by side with are wonderful and willing to share any and all of their knowledge.

    Cons

    They are overstaffed and have a high turn over rate due to the fact that they can't keep their employees busy.

    Advice to Management

    Take time to really listen to your crew members and consider their advice and needs. Their input could go a long way in helping things run smoother and better in the spa.


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  5. "Nice spa but terrible owners attitude. They don't care about their employees."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Services Provider in Dallas, TX
    Former Employee - Services Provider in Dallas, TX
    Doesn't Recommend
    Negative Outlook

    I worked at Grand Spa full-time (More than a year)

    Pros

    You get the advantage of Having services done at low cost.

    Cons

    Straight commission so, Be prepared to sit around with no clients and no money. They make you sit there all day, even if you dont have appointments. Management is one of the worst things you have to deal with. They deduct a big chunk of money from your check for "product fees". If you do an upgrade they are NOT always paid to employees. Always discounts to customers so your chance of making money is always minimum .

    Advice to Management

    Not also making money from customers but taking money from employees. Need realize that you need the employees 100% in order to retain customers and make money.


  6. Helpful (1)

    "Stressful catty work environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Massage Therapist in Dallas, TX
    Former Employee - Massage Therapist in Dallas, TX
    Doesn't Recommend

    Pros

    Prestige, Great Pay, Good hours, Fabulous location

    Cons

    Catty, Favoritism, Company pets (co-workers), Unfriendly co-workers

    Advice to Management

    Please instruct your seniority employees to give new employees a chance. Don't allow them to frame or run off potentials with their snobbish attitudes and out right disrespect.