Grand Teton Lodge Co. Reviews | Glassdoor

Grand Teton Lodge Co. Reviews

Updated April 21, 2017
18 reviews

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Full-time Part-time

3.2
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Alex Klein
2 Ratings

18 Employee Reviews

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  1. "Beautiful Place to work for a summer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Gift Shop Associate At Colter Bay Gift Shop in Colter Bay Village, WY
    Former Employee - Gift Shop Associate At Colter Bay Gift Shop in Colter Bay Village, WY
    Recommends
    Negative Outlook

    Pros

    Nice Staff, flexible with scheduling, beautiful area to live in, good employee discounts/perks

    Cons

    Long hours, company is very money-hungry, bad food served to employees, ugly and cheap employee dorms


  2. "Much room to improve."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Moran, WY
    Former Employee - Anonymous Employee in Moran, WY
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Grand Teton Lodge Co. full-time (More than 3 years)

    Pros

    You get to work in one of the most beautiful places in the US, experiencing all it has to offer for free/cheap, an opportunity many people only get to spend a few days whereas you get to spend your entire summer. You will meet people from all walks of life from all over the world, you will make memories with these people that will last a lifetime. You will get much life and job experience during your time there. Experience with these people and their cultures will invoke a sense of wanderlust that you will race the world over to satisfy. On the day you leave you will wonder how is it that you came to enjoy this pristine sanctuary, leaving behind a piece of your heart in the Tetons, that will always sing for your return.

    Cons

    Anyone can paint a pretty picture and this portrait is not as glamorous as it seems, while it may appear to be beautiful and unsullied on the surface, there are many things wrong if you take a closer look.

    This place hires many people, but the majority of the workforce are J1-Visa holders, students from often poorer foreign countries, many of which have never worked a job before in their life, many of which will not even know their position until they arrive at the door. Many of which who understand American culture based on film and television, those who barely have a grasp of the English language. They are often lied to, painted the pretty picture as you read above. Then they realize the harsh reality of this place and company after a few day or weeks working here. I have seen many of them break down, and cry, many simply refuse to work after a time and leave, risking the danger of breaking their contract and being deported or vanishing altogether to become a nameless face with another, sometimes better employer. Forced to work many long hours without any recognition or thanks for their service. Just for a meager paycheck of which they won't be able to utilize once they return to their home countries because they spend so much to get here and are paid so little before leaving.

    As for domestic workers, it seems they hire anyone that they can find off the streets, untrained, unskilled and sometimes untrustworthy though if they stay long enough, they have the "opportunity" to become management, but a rat with a crown is still a rat. Management is very disconnected with the working force, power corrupts many people, and this management is not immune. Upper management often overlooks the feelings and problems of employees, only caring about profit, "standards" and "appearances" to the public. Lower management can only listen to complaints, but their "hands are tied", and complaints otherwise fall on deaf ears. Employees are overworked and underappreciated. Good and loyal employees often unrecognized and overlooked for these critical, team-building, and operations positions. Many employees in my experience have to drink themselves silly to deal with the stress, drag themselves to work the next day, not from the drinking, but from the crushing despair that it is to get up and deal with that stress again, an unending cycle of destruction that many do not break out from.

    The housing, while part of a long-ago NPS deal and being "historic" is very sub-par, is in major need of repair and modernization and security. Dirty, disgusting, and ill-equipped to deal with the number of people they cram into their "dorms", which often times feel more like a jail, or a brothel. Though housing is free to employees, many would rather pay if it meant living in better conditions during their time there. The food is enough to sustain a life, it is rarely delicious, often inedible, especially to the foreign workers, many whom would rather choose to go without. You are required to pay for this food via a meal plan, which touts itself as all-you-can-eat but not always accessible, but if you would not or can not eat it, why should you still be forced to pay?

    Advice to Management

    Human Resources purpose is to protect the company and its 'investments" in its employees. Human resources should be more transparent about this fact.

    Those working in the employee village should not only be tasked with the upkeep of the employee living areas but also their social and mental welfare, more ready access to counseling needs to be available for the domestic and foreign employees that struggle, as many of them are far from homes and families and familiar things.

    Returning employees should be promoted and recognized for their service and loyalty to the company, returners are often stuck in the same position for many seasons, with dreams of rising, but overlooked for fresh faces, some of which do not know what it was like to start from the bottom with this company or their department, fresh faces who do not know what it is like or unwilling to do the menial and dirty jobs.

    More ready access to nutritional food, not bar food and beer would increase employee happiness a lot, better living conditions that aren't 4-6 people stuffed into a room barely big enough to sleep 2 comfortably. Rooms that don't have broken door and window locks, paper thin walls with no insulation or cooling beyond opening a window to the dry summer heat that doesn't ever improve any situation.limited, under-powered access to electricity is shameful in this modern age and the lighting needs to be more natural and luminous in employee living areas.


  3. "Great Place, Not Great Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Housekeeper in Colter Bay Village, WY
    Former Employee - Housekeeper in Colter Bay Village, WY
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Grand Teton Lodge Co. full-time (More than a year)

    Pros

    It's a beautiful national park to work in, which was the main attraction for going to work there. Employees could also join activities (e.g. horse trail rides) for free/reduced if they weren't full.

    Cons

    Because many of the jobs were seasonal, they raised the overtime limit from 40 hours to 56 hours, which was indicative of many of the policies held by the company. International workers (which they claimed to value and were there in great number) were often looked down up by management. The cheap housing/food costs got you exactly that and nothing more.

    Advice to Management

    Work on building a community/culture for seasonal employees that based solely around drinking excessively every night.


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  5. "Experience of a Lifetime"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Banquet Chef in Moran, WY
    Former Employee - Banquet Chef in Moran, WY

    I worked at Grand Teton Lodge Co. full-time (More than a year)

    Pros

    Great location, can't beat living in Grand Teton National Park. 45 minutes to Jackson Hole and about an hour to Yellowstone.

    Cons

    Super busy 5 month season. Lots of J1 kids with no experience, and be ready for a whole different group next year. Lots of employee turnover.

    Advice to Management

    Better winter job placement. Vail corporation doesn't seem to put much interest in employee retention. Better pay would be nice!


  6. "Good Experinece"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Human Resources in Moran, WY
    Current Employee - Human Resources in Moran, WY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Grand Teton Lodge Co. (Less than a year)

    Pros

    Great place for learning.
    Housing and food provided for 320 a month

    Cons

    The company is located in a remote location


  7. "Awesome"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Telephone Tech in Satsuma, FL
    Former Employee - Telephone Tech in Satsuma, FL
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Grand Teton Lodge Co. part-time (More than 3 years)

    Pros

    Most beautiful place on earth. Outstanding scenery, wildlife .

    Cons

    Management is lacking in employee relations and arbitration

    Advice to Management

    Listen to your employees


  8. "Poor employee retention"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Worker in Moran, WY
    Former Employee - Worker in Moran, WY
    Doesn't Recommend

    I worked at Grand Teton Lodge Co. full-time (More than a year)

    Pros

    My work. I worked outdoors and loved my specific job. My co-workers were really good too. If you are going to see and hike in the park for a bit this is a great opportunity. Employee offerings were pretty generous. Nice BBQ, free recreation offerings that would cost a lot if not an employee.

    Cons

    Housing. Be prepared to work a summer while rooming with another individual in a 10 by 12 foot room that may not be compatible for you (or them you). It can get really tough. GTLC literaly takes people off of the street when needed (they say they don't) but they do. This means they have high turnover. There are seasonal regulars there and they were nicer and more stable but the company brings in the bottom of the heap too.

    Advice to Management

    Management always emphasized structure and rules and this and that like any managment but, they stopped when it went against their bottom line or when "politics" came into play: this was especially the case for housing. I heard a lot about GTLC "culture and values" and it ended up being a bunch of bunk. My advice to Vail Corporation is to rotate management and department heads more frequently and get fresh blood in. I think this would lead to more standardization, more responsiveness, less politics, and contradiction.


  9. Helpful (1)

    "Great Job with a Twist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Housekeeping Supervisor in Moran, WY
    Current Employee - Housekeeping Supervisor in Moran, WY
    Doesn't Recommend
    Negative Outlook

    I have been working at Grand Teton Lodge Co. full-time (More than a year)

    Pros

    Laid back, do a lot of golf cart driving, work with professional Jamaicans, meet a lot of people from all over the world.

    Cons

    Didnt get wash cloths, vacuum bags and other supplies for almost 3 months.

    Advice to Management

    Fire yourselves and get someone that actually cares about what their doing and what is going on at the lowest levels of the company.


  10. "An unbelievably beautiful place to work but slave hours."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Fine Dining Server/Sommelier in Moran, WY
    Former Employee - Fine Dining Server/Sommelier in Moran, WY
    Recommends
    Negative Outlook

    I worked at Grand Teton Lodge Co. full-time (More than a year)

    Pros

    Scenery, crew, Chef Al, the wine list, Scott Greene, Jenny Lake Lodge

    Cons

    Way to many hours to work, extremely understaffed location, hectic scene.

    Advice to Management

    Hire more people and pay them better.


  11. "Beautiful Location in Grand Teton National Park, Thankless Company to work For"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Management Team in Moran, WY
    Current Employee - Management Team in Moran, WY
    Doesn't Recommend

    Pros

    The location inside the park is really great. Travel in the park is real good, fishing activities are fair, other employees are great and Jackson Wyoming is less than an hour away.

    Cons

    1) Pay is really poor
    2) Senior management VP is out of touch
    3) GTLC is owned by Vail Resorts, Vail has poor management retention. Same issue at GTLC.
    4) Housing is not well kept and outdated.
    5) High turnover of management staff, empty positions sit empty for extended periods of time to save money.

    Advice to Management

    There needs to be a change of management at the top level of the company.


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