Grand & Toy Reviews | Glassdoor

Grand & Toy Reviews

Updated November 28, 2017
56 reviews

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2.6
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Gerry Smith
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56 Employee Reviews

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Pros
Cons
  • the senior leadership has totally lost sight of their path (in 2 reviews)

  • No support for personal development (in 2 reviews)

More Pros and Cons

  1. "great promotions if you stick with it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in Toronto, ON (Canada)
    Current Employee - Account Manager in Toronto, ON (Canada)
    Recommends
    Neutral Outlook

    I have been working at Grand & Toy full-time (More than 5 years)

    Pros

    -very large company.
    -everyone needs office supplies
    -hire within

    Cons

    -declining industry
    -slow to make decisions
    -not enough support from the USA

    Advice to Management

    leverage officemax


  2. "Inside Account Manager"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Learned a lot in this role.

    Cons

    Not looking to specify anything here.

  3. Helpful (1)

    "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - OUTSIDE SALES
    Current Employee - OUTSIDE SALES
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Grand & Toy full-time (More than a year)

    Pros

    Fantastic people. Great customers. Strong working relationships. Dedication to improvement and high performance.

    Cons

    Salary is not competitive with other companies in the same market. Commission needs to be higher and there should be more incentives for high performance.

    Advice to Management

    Streamline your processes. Account set up is cumbersome and complicated. Have a more integrated training program.


  4. Helpful (1)

    "BDM"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Grand & Toy full-time (More than 5 years)

    Pros

    Great place to work and great company.

    Cons

    Not really any to report


  5. "Great"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Vancouver, BC (Canada)
    Current Employee - Anonymous Employee in Vancouver, BC (Canada)
    Recommends

    Pros

    great peoplegreat peoplegreat peoplegreat people

    Cons

    slow promotion chartslow promotion chartslow promotion chartslow promotion chart

    Advice to Management

    listen the store associateslisten the store associateslisten the store associateslisten the store associateslisten the store associateslisten the store associateslisten the store associates


  6. "Accounts Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager
    Current Employee - Account Manager
    Neutral Outlook
    Disapproves of CEO

    I have been working at Grand & Toy full-time

    Pros

    Reputable company, great middle management and friendly working environment

    Cons

    Out-dated technology & software, increasingly competitive market that is not congruent with current bonus structure.

    Advice to Management

    Invest more in technology and capital. Put maximum effort into expansion categories.


  7. "I liked that company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Calgary, AB (Canada)
    Former Employee - Sales Associate in Calgary, AB (Canada)
    Recommends

    I worked at Grand & Toy full-time (Less than a year)

    Pros

    The software that we used was complicated. Sometimes customers complained about the duration of sales and refund.

    Cons

    High quality and good customer service. This is what I saw when I was working there. It was the only retailer that provided services for customer in downtown.

  8. Helpful (1)

    "Retail Store Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Negative Outlook

    I worked at Grand & Toy full-time (More than 10 years)

    Pros

    offered a Competitive salary
    offered monthly bonuses
    great work life balance
    good discounts

    Cons

    retail chain suffered the past few years and eventually closed
    poor marketing, poor promotions, not competitive enough in the retail market


  9. "Good company with great associates"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Great atmosphere
    Lots of learning
    Competitive wage

    Cons

    Job insecurity due to lots of merger.


  10. "CSR"

    StarStarStarStarStar
    Former Employee - Customer Service Representative In in Edmonton, AB (Canada)
    Former Employee - Customer Service Representative In in Edmonton, AB (Canada)

    I worked at Grand & Toy (More than a year)

    Pros

    Good people, good team work. Good benefits.

    Cons

    Closed the Canadian stores and offices.


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