Grand & Toy Reviews | Glassdoor

Grand & Toy Reviews

Updated April 13, 2017
48 reviews

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Full-time Part-time

3.0
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
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Roland Smith
2 Ratings

48 Employee Reviews

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  1. "great promotions if you stick with it"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in Toronto, ON (Canada)
    Current Employee - Account Manager in Toronto, ON (Canada)
    Recommends
    Neutral Outlook

    I have been working at Grand & Toy full-time (More than 5 years)

    Pros

    -very large company.
    -everyone needs office supplies
    -hire within

    Cons

    -declining industry
    -slow to make decisions
    -not enough support from the USA

    Advice to Management

    leverage officemax


  2. "Inside Account Manager"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Learned a lot in this role.

    Cons

    Not looking to specify anything here.


  3. "Great Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - OUTSIDE SALES
    Current Employee - OUTSIDE SALES
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Grand & Toy full-time (More than a year)

    Pros

    Fantastic people. Great customers. Strong working relationships. Dedication to improvement and high performance.

    Cons

    Salary is not competitive with other companies in the same market. Commission needs to be higher and there should be more incentives for high performance.

    Advice to Management

    Streamline your processes. Account set up is cumbersome and complicated. Have a more integrated training program.


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  5. "Great"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Vancouver, BC (Canada)
    Current Employee - Anonymous Employee in Vancouver, BC (Canada)
    Recommends

    Pros

    great peoplegreat peoplegreat peoplegreat people

    Cons

    slow promotion chartslow promotion chartslow promotion chartslow promotion chart

    Advice to Management

    listen the store associateslisten the store associateslisten the store associateslisten the store associateslisten the store associateslisten the store associateslisten the store associates


  6. "Accounts Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager
    Current Employee - Account Manager
    Neutral Outlook
    Disapproves of CEO

    I have been working at Grand & Toy full-time

    Pros

    Reputable company, great middle management and friendly working environment

    Cons

    Out-dated technology & software, increasingly competitive market that is not congruent with current bonus structure.

    Advice to Management

    Invest more in technology and capital. Put maximum effort into expansion categories.


  7. "I liked that company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Calgary, AB (Canada)
    Former Employee - Sales Associate in Calgary, AB (Canada)
    Recommends

    I worked at Grand & Toy full-time (Less than a year)

    Pros

    The software that we used was complicated. Sometimes customers complained about the duration of sales and refund.

    Cons

    High quality and good customer service. This is what I saw when I was working there. It was the only retailer that provided services for customer in downtown.


  8. Helpful (1)

    "Retail Store Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Negative Outlook

    I worked at Grand & Toy full-time (More than 10 years)

    Pros

    offered a Competitive salary
    offered monthly bonuses
    great work life balance
    good discounts

    Cons

    retail chain suffered the past few years and eventually closed
    poor marketing, poor promotions, not competitive enough in the retail market


  9. "Good company with great associates"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Great atmosphere
    Lots of learning
    Competitive wage

    Cons

    Job insecurity due to lots of merger.


  10. "CSR"

    Star Star Star Star Star
    Former Employee - Customer Service Representative In in Edmonton, AB (Canada)
    Former Employee - Customer Service Representative In in Edmonton, AB (Canada)

    I worked at Grand & Toy (More than a year)

    Pros

    Good people, good team work. Good benefits.

    Cons

    Closed the Canadian stores and offices.


  11. "National Inside Account Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good dynamic staff and work environment.

    Cons

    Team relocated and in turn left with a very small team.


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