Granite Telecommunications Team Lead Reviews | Glassdoor

Granite Telecommunications Team Lead Reviews

Updated Jun 7, 2019

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4.3
93%
Recommend to a Friend
93%
Approve of CEO
Granite Telecommunications CEO Rob Hale Jr. (no image)
Rob Hale Jr.
5 Ratings
  1. "Granite Telecommunications"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Team Lead 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Granite Telecommunications full-time for more than 3 years

    Pros

    Granite is a great place to work for both entry level and experienced employees. Working at Granite has provided many opportunities for growth within the company.

    Cons

    I have not had any poor workplace experiences while working for Granite.

    Granite Telecommunications2019-06-07
  2. Helpful (8)

    "Your experience will depend largely on the department you are in. I left because I was offered a higher paying wage."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Team Lead in Quincy, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Granite Telecommunications full-time for more than 5 years

    Pros

    There are several benefits to working at Granite. The free gyms are great, the heath benefits are decent, the access to the Redline is very nice and there are some very friendly people. By the time I left I had worked my way through several departments and was on a team I really enjoyed. The CEO, I’m surprised about the negative reviews I’ve seen about Rob here. I had worked for him for a long time and have always found him to be an excellent leader. Although the company wide “if you don’t like it you can leave” comment did in fact occur it is the only blip in what was otherwise a great experience in regards to him. Charity, not only are there weekly charity events but Rob and a few other people at the company started a shaving by saving event that donates millions of dollars to cancer research each year by donating 5grand per shaved head.

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    Cons

    Ultimately I did end up leaving Granite about 2 months ago and there were several things that lead to this choice. -Parking, no way to sugar coat it. It’s bad. Not much they can really do about this but be aware that if you arrive near 8 you are parking about a 10 minute walk away from the building. -Pay and raises. Pay is across the board on the low end of the spectrum. There are no raises at Granite, period. I’ve never even heard of exceptions to this rule. The only way to get paid more is to get a promotion which requires a whole set of hoops to jump through and can still just never happen. Also if you hit the ceiling for your job class you can only go supervisor when someone else leaves. This is ultimately what made me leave Granite. There was no more room for growth in my position and no incentive for me to take on more responsibilities with no way of being reimbursed for those added contributions. -Some management. The last team and supervisor I worked under were amazing. The work was engaging and I had the support I need to get my job done... and three other people’s jobs done. That being said I had also been on some teams that the management was so toxic and micromanaging that I literally developed an ulcer, and I mean literally. Don’t get an ulcer kids, they are not fun.

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    Advice to Management

    -Parking, I’ve heard flying parking citadels are all the fashion... no? Fair enough. My two complaints that have actual actionable items are the pay/raises and the management of some departments. -Pay, it’s fine if you choose to start people off making a low end salary but each position should have a range for raises. If a job starts at 20 it should be able to get to 26 in 3 years based off the quarterly reviews of the employee and should be reset when that employee is given a promotion. Having no way to earn more money when going above and beyond is a severe impact to morale. If you were to roll a plan along these lines out or even announce that it was something you were considering you’d see a ridiculous boost in morale. Ultimately I left Granite because another company was willing to offer me more for my services and had a raise system in place. -Management reviews, pick employees at random to do a review for their supervisor or manager and keep it all confidential. If a manager has several bad review in a row from different employees then it might be worth taking a look at their management style. -Rob, don’t know if you’ll ever see this but it was great working for you when I had the chance. Thanks for the opportunity and keep those shaved heads coming.

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    Granite Telecommunications2018-08-04
  3. Helpful (5)

    "Provisioning Team Lead"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Provisioning Team Lead in North Quincy, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Granite Telecommunications full-time for more than 5 years

    Pros

    Close to the MBTA, incentive bonuses.

    Cons

    Terrible management. No room to grow. Micro-management.

    Advice to Management

    Take a management training class and join the rest of the world in 2018.

    Granite Telecommunications2018-02-05
  4. Helpful (1)

    "Overall great company"

    StarStarStarStarStar
    Team Lead in Quincy, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Granite Telecommunications

    Pros

    Free employee gym in both buildings. Great healthcare benefits. The owner of the company will announce goals for the company to meet and once met he will either give a generous bonus to all employees or an extra paid day off. Plenty of room for advancement within the company

    Cons

    Truely my main/ only complaint about this company is how raises are distributed. You are paid based on the "level/ stage" you are on.

    Advice to Management

    I think raises should be based on job performance not the leve/ stage you are on. Some reps/ employees work harder than others @ the same level and get paid the same amount. Raises should be evalutated every 6 months.

    Granite Telecommunications2015-10-13
  5. Helpful (12)

    "5 Star reviews=Management - 1 Star Reviews=Real Workers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Team Lead in Quincy, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Granite Telecommunications full-time for more than 5 years

    Pros

    -Full Gym -Close to T -Intramural sports (although this appears to be eroding) -Decent coworkers -Charitable

    Cons

    -No raises unless promoted -Promotional opportunity very limited therefore earning potential limited, not everyone can be a supervisor despite the propaganda -----For illustration of above CON, below is the standard promotional structure for 80% of the company --------Temp (90 days) --------Level one (or in some departments, just perm employee first, then level 1) --------Level 2 --------Senior (some teams will only allow a max of 2 seniors per team FYI, for most this is as high as you will go unless you want to start over in another department as a level one, and try again) --------Team Lead (obviously only 1 per team) --------Supervisor --------Sr Supervisor --------Manager (must drink the company kool-aid) --------Sr Manager --------Director --------VP (good luck getting to that level) -1950's style micro management system that's stuck in the past -Equally archaic is the company operating software, a system of band-aids would be the way to describe it's functionality -Business attire for non customer facing departments (summer is brutal) -Favoritism is rampant -The bulk of Granite's business relies on copper telephone lines, these will be gone in the next 10 years (calls into question job security). -Must be at work in full business attire in any weather conditions (unless someone begs the CEO) for any department as they consider themselves to be a real utility. Don't worry, they will give you a sticker (literally a sticker) to hand any Police Officer that pulls you over if driving to work during a travel ban. The fact of the matter is, any outages that come in, means Granite repair simply calls the local provider to "open a ticket." This could easily be done from the safety of home, however micro management defines the Granite culture. Even if it may seem necessary to have repair groups in the office, there are also departments like provisioning (for those that don't know, that basically means placing orders) which are also required to come in during serious storms....to place orders.... -Management will watch cameras at the doors of each building each morning to catch anyone who may be salaried and coming in late (since the salaried people don't have to punch in/punch out) -If hourly, you must be in at 8, out at 12, in at 1, out at 5. Any variation on time card (outside a 5 min buffer in the morning) is considered unauthorized overtime -Upper management will walk around looking over your shoulder to make sure you are not sending a text or doing anything on your phone -Upper management retains the mentality that you are replaceable at any level and will replace people that leave with people that have no idea what they are doing and then demand performance -As a result of the previous CON, you often cannot go to anyone above you for help, chances are they have zero clue on the subject manner they are in charge of, upper management is only there to make sure you punch in on time,don't text, an don't screw anything up. -10 min break in the morning, 10 min break in the afternoon..clearly designed for smoking despite the company's pro health stance. -Most positions will not translate to other real world jobs, after too many years you risk being in such a specialized position that you have no translatable skills should you decide to leave. Expect confused looks at any job you interview for, and expect to start over in an entry level position in order to learn a real trade if you do get out. -If you are good at your job, eventually you will find yourself with quadruple the work/responsibilities but with no reflection in pay -If you are good at your job, expect no acknowledgement or benefits unless someone above you quits and you may get a promotion out of it. BUT, if you do a thousand things right and 1 thing wrong, expect to hear about that 1 thing for sure and have that 1 thing come up any time you are considered for a promotion (ex caught texting at your desk which can = written warning) -If you ever do quit, you will find yourself having to make up a story otherwise you will be let go the day you put in your 2 weeks, then you can expect to have former management check in on your LinkedIn profile (if you have one) to see where you went .-Eh, I guess that's enough for the average review reader

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    Advice to Management

    The economy has changed, people have choice now. You won't be able to capitalize off desperate college grads much longer. Better change your ways now or continue to see your seasoned employees leave, quality of candidates dwindle, and your increasing bad reviews pile up online. You boast of hitting 1 Billion in revenue, why not give yearly raises? Logically, without raises and only so much promotional potential, how do you expect anyone to want to make a career there and retain the skills and knowledge that comes with someone who sticks in for the long haul?

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    Granite Telecommunications2015-07-11
Found 5 reviews