Gravitational Marketing "appointment setters" Reviews | Glassdoor

Gravitational Marketing Employee Reviews about "appointment setters"

Updated Sep 15, 2016

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3.5
59%
Recommend to a Friend
62%
Approve of CEO
Gravitational Marketing Partners Jimmy Vee & Travis Miller (no image)
Jimmy Vee & Travis Miller
36 Ratings
Pros
  • "I have had the honor of working with Gravitational Marketing for the past five years(in 9 reviews)

  • "They are pretty good about providing company lunches every now and then, so if you value free food, this is the place for you(in 5 reviews)

Cons
More Pros and Cons

Reviews about "appointment setters"

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  1. Helpful (12)

    "Exceptional Products and Team"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Advisor in Orlando, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Gravitational Marketing full-time for less than a year

    Pros

    Incredible experience. Bright, innovative leadership, and staff. Owners are on point with improving the lives of their clients and staff by educating, motivating and ultimately producing solid results. Always receptive and changing.

    Cons

    Sales process was not for me. Not entirely wrong; just not my strengths to make cold calls all day. I am more of an appointment setter and then visit. Car people think that way and need to be sold that way (that's how we sell).

    Advice to Management

    Consider changing your process of getting these goodies into the hands of decision makers. Adjust to the audience. In the world of hundreds of cold calls a week; it's a shame that this product never gets a fair eval from decision makers because the call is only as good as the caller and the products are terrific.

    Gravitational Marketing2016-09-15
  2. Helpful (3)

    "Positives & Negatives"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Advisor (CLOSER) in Orlando, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Gravitational Marketing full-time for more than a year

    Pros

    Nice, friendly staff. Lot's of free food. Avalon Park is like working in a little village. Friendly people

    Cons

    Not much opportunity for growth (in sales) I have read most of the reviews and I am sure that both sides are telling it as it is for them. There is a world of difference between working in IT, Creativity, HR OR SOME OTHER DEPT as compared to sales. And there is a huge difference between working as a appointment setter as opposed to being a sales closer as I was closing GMs for $36,000 memberships. Some of us have been in sales with other companies and experienced a different world. My main complaint was that management was closed to hearing any new ideas even though what they told us to do was not working.

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    Advice to Management

    Model the best sales companies in Orlando and across America. They have high productsion and low turnover for a reason. Care as much as building your emplyees and helping them succeed as you do making $$$ ORGANIZE regular training for all sales emplyees, role plays etc. Review recordings of employees presentations with sales people. Point out weaknesses and strengths. Never look at any employee as just a number and reference high unemployment Florida laws as a scare tactic.

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    Gravitational Marketing2015-12-04
  3. Helpful (8)

    "Working for this company was a nightmare"

    StarStarStarStarStar
    Account Advisor in Orlando, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Gravitational Marketing

    Pros

    Was a job. Other than thatm NONE!

    Cons

    Bad location. Tolls. Incompetent management. Bias. This company is big on promises, Short on delivery. This could be a good company with better management. Pay needs to be higher. Definitely need to implement a benefits program. Company seems to like reducing hours or terminating/forcing employees to leave right around holidays like Labor Day, Memorial Day, Christmas etc. No organization. I was on a sale. My supervisor couldn't even find the necessary order form. Prospect had a question, I didn't know because I was new. Asked my supervisor he didn't know either. So I lost the sale as I lost credibility with this client. Supervisors need to be better trained to handle these things as do sales people so they are prepared when they come up. I am not sure if management knows the answers either. Quality of the product this company offers is questionable. Has high attrition rate. Clients not getting the results promised and when this gets around, reduces the potential for new sales and belief in the sales person peddling this product. Old leads need to be replaced. Clients get annoyed when they are called 18-20 times a week. Also need to synchronize leads between sales people and A-Team Appointment setters. It looks ridiculous when a client tells you, "Someone just called me 5 minutes ago." Don't know how Gravitational Marketing was nominated as one of the best companies in Orlando to work for, they are the absolute worst I have ever worked for.

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    Advice to Management

    Stop showing bias and favoritism. Institute benefits for employees. Develop a sound training program. Plug up holes in your product to make it more marketable. Conduct this business as a business. Suggest relocating this business to a more central Orlando location where you can attract and keep top quality people and take this company to the next level. You may want to replace the granola bars with suckers and lollipops for the children, or at least childlike attitude you have working there. Do better background checks and pre-employment screening. Some of your employees have no business working there.,

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    Gravitational Marketing2015-08-15
  4. Helpful (15)

    "A lot of wasted potential"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Orlando, FL
    Negative Outlook

    I have been working at Gravitational Marketing full-time for more than a year

    Pros

    Nice little company. Nice people to work with. Owners Travis and Jimmy are good guys who try to make this a positive work enviroment. Attractive starting base salary. Gravitational Marketing offers a quality product that should be and could be selling like hot cakes with the right approach.

    Cons

    Base is decent but could be higher and more uniform and up to the industry standard. It seems that while everyone is doing the same job, their pay is quite different. Poor incentive to sell. What does it say about a sales driven company when the appointment setters can make more money than we do? Speaking of appointment setters, most of them are hard working good people. At least one of them continously sets bad appointments. Others do that occasionally. Hard to sell when the client has no earthly idea who you are and honestly says he never set an appointment. Leads are old and beaten up. I have been in sales for a long time and know the games that clients play, but when someone says he has been called 18 times and asked to be taken off the list, tells us the name of the person who called him and it is a current or past employee, this is obviously a serious issue. Especially when we are told that these are fresh, new leads. Owners and management seem to be stuck on old tactics that may have worked before, but apparently are not working anymore as witnessed by the big drop in sales and loss of several quality sales people recently. However, despite this, ownership and management is unwilling to make any changes. Management also reduced the number of appointment setters. This also resulted in fewer appointments for the sales staff. Few appointments mean fewer potential sales.

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    Advice to Management

    Need a much better commission and bonus schedule. Also need a major overhaul on scripts and how we present to dealers. Current script is way too long as are the loops. Need to move away from a "features dump" and come up with scripts that engage the client, not merely edify the owners. Need to get newer, fresher leads. Also let the sales people close their own sales. The closer you have now is not working. Train or hire quality sales people who know how to engage the customer and close the sale, not robots who merely read a script. Also supervisors should be on point with sales staff. Not say "you're doing a good job" when you are 1/1 with him and then tears you apart when it is 2/1 with the sales manager. This is so juvenile. Easy to see why so many good people are leaving. Make this a legitmate 6 figure income opportunity for your sales people and perhaps then you will stop losing good people to other companies that offer better opportunities in Central Florida.

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    Gravitational Marketing2015-07-20
  5. Helpful (13)

    "Nice people but lacks professionalism"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Sales Advisor in Orlando, FL
    Doesn't Recommend
    Negative Outlook

    I worked at Gravitational Marketing

    Pros

    A lot of food. High energy. Nice office. Management tries to help.

    Cons

    During the time I was there, I didn't come across even one professional sales person. Most were drifters and job hoppers who b ragged about making big money and said they had dozens of jobs. Training and support was negligible. Very little if any at all. Didn't appear as anyone knew how to sell this product very well including management. Owners on their company videos even say, "We can't train people in selling" How true. We had morning meetings which were basically worthless. Seemed to be mostly rap sessions and checking out the gals walking outside. Gravitational Marketing did seem to hire many people who were totally unqualified to sell. Not sure why anyone would go into a sales position if they lacked experience or why management would hire these types. But as I said above, in the time I was there, I didn't see even one person who was a good, let alone great salesperson. Sales process consisted of the A-Team appointment setters calling ahead and scheduling appointments. We would then call these prospects and go over a Traffic Scale Report and then attempt to make a 45 to 90 minute presentation. I have worked for many companies where I had to present for this length of time in a actual sales presentation with quality prospects. But never before did I have to act like a robot. AS OTHERS before me have noted, Gravitational Marketing has a l-o-n-g script that really doesn't work. Sales have been sliding for months. Albert Einstein once said "The definition of insanity is to keep doing the same thing that is not working and expect a different result." When we bring this up at the morning meetings, we are shut off and shut down and get dirty looks all day. . This company is also having quite an issue hiring new people. I would take the 5* reviews with a grain of salt especially when they say "Former Employee" More likely management or a current employee. I do commend anyone who admits it was their fault that it didn't work, but how many people would actually admit that. And if they were that bad in sales, why apply for a sales position? And who hired this person?

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    Advice to Management

    Revise your sales process. Turnover is high for a reason. Stop blaming the employees and look inside your system. Food and fun is nice, that doesn't pay the bills though. Set up meetings with impact and real training, not guys gawking at the girls walking outside including the supervisor who initiates it. Hire quality people. Get management people who know enough about sales to teach it, not just preach it.

    Gravitational Marketing2015-08-01
Found 5 reviews