Graybar Electric Reviews | Glassdoor

Graybar Electric Reviews

Updated April 26, 2017
278 reviews

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Full-time Part-time

3.4
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Graybar Electric Chairman, President and CEO Kathleen M. Mazzarella
Kathleen M. Mazzarella
138 Ratings

278 Employee Reviews

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Pros
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  1. Featured Review

    Helpful (1)

    "Stable, Strong, Employee-Owned"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Saint Louis, MO
    Current Employee - Manager in Saint Louis, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Graybar Electric full-time (More than 3 years)

    Pros

    Excellent place to work. Promote from within culture has really accelerated my career (3 promotions in 4 years). I enjoy working with the leadership team. The CEO has a strong vision for the future and is highly engaging. Her passion is infectious. The long history and employee-ownership make for a unique environment where you truly feel connected to the success of the organization both through your work and financial rewards. Great stock, retirement benefits, learning, leadership, culture, etc!!!

    Cons

    Base pay is average in the market place, but if you look at total comp (add profit sharing and incentives) it is well above. Benefits costs are comparable with other employers (rising due to health care reform...but whose isn't), but could offer more less-traditional benefits (flex-time, fitness club discounts, casual dress - at least one day a week, etc.)

    Advice to Management

    Communication, Communication, Communication. The workforce dynamic is changing as well as the business. A lot of changes are occurring to the way we do business to keep up with change externally, but little is done to our internal processes. Need to embrace social, collaboration, and increased flexibility to adapt accordingly.

    Graybar Electric Response

    Mar 8, 2017 – Human Resources

    Thank you for your review. We agree that our employee ownership truly does set us apart from the competition.


  2. Helpful (1)

    "Amazing company to work for. The benefits are great and the people are better!"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Kansas City, MO
    Current Employee - Customer Service Representative in Kansas City, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Graybar Electric full-time (More than a year)

    Pros

    -People
    -Benefits
    -Multiple Internal jobs to transfer in to
    -Nationwide company
    -Everyday is different
    -Age range is wide (lots of experienced eager people to help!)

    Cons

    -Base pay/salary is low
    -If transferred to new branch/location, no moving budgets are offered unless in management
    -401k program now vs Pension


  3. "Inside Sales II"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inside Sales Representative in Diamond Bar, CA
    Current Employee - Inside Sales Representative in Diamond Bar, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Graybar Electric full-time (More than a year)

    Pros

    Benefits overall, the work environment is friendly and easy to concentrate in. Easy to network as there are a lot of vendors and different companies coming through.

    Cons

    Pay is below substantial, Career advancements are often and the turnover rate in my position is high.


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  5. Helpful (2)

    "I LOVE working for Graybar!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Ridgeland, MS
    Current Employee - Anonymous Employee in Ridgeland, MS
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Graybar Electric full-time (More than 10 years)

    Pros

    The company offers excellent benefits. Graybar offers opportunities to advance, transfer and promote from within. They employ great people.

    Cons

    I really don't have any cons to list.


  6. Helpful (1)

    "It started out good, but as time went along it turned into a dead end job."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Material Handler in Aurora, CO
    Former Employee - Material Handler in Aurora, CO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Decent coworkers in the warehouse. Decent pay, great benefits, good time off. Willing to work with your schedule. Profit sharing and inexpensive stock shares with decent returns.

    Cons

    Stale management most have been in their positions 15 plus years. Lack of communication on updates to procedures. Pay increases kept dwindling year over year, even though you keep up or exceeded their expectations. No communication when you did something wrong, not constructive criticism. Problems were brought to you and a condescending type of fashion. Obvious favoritism in who they liked and disliked.

    Advice to Management

    If your employees are meeting or exceeding your expectations pay them according, stop paying games by making the increase smaller every year. It comes to a point why even give a pay raise if only few cents on the hour. Freshen up your management team it would have been grest to see some new ideas, instead it was a lot of repackaged ones.


  7. Helpful (4)

    "This is not a sales company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in Minneapolis, MN
    Current Employee - Sales in Minneapolis, MN
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Graybar Electric full-time (More than 3 years)

    Pros

    Good co-workers, profit sharing, good co-workers

    Cons

    Success in sales depends on whether your existing branch has good relationships with customers. There is high turnover in sales with this company which depresses market share as the competition has long-term sales reps calling on the account base. Unrealistic budgets determined by what the company needs to do which doesn't match the reality on the ground. The company doesn't pay their sales reps very well even with the new compensation plan. You will also find that operations and service managers determine how much business you obtain. "False-Floor" costs, surcharges, and freight charges all eat into your margin dollars. It's a shame because there are so many good people who stay away from sales in this company because they know it is 3 budget years and out the door.

    Advice to Management

    It will only get harder to recruit and retain people based on the way your middle management treats their sales representatives


  8. "Sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in Belleville, MI
    Former Employee - Sales in Belleville, MI
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Graybar Electric full-time (More than a year)

    Pros

    Having Graybar on your résumé is valuable.

    Cons

    + 40 years of bad decisions regarding the Detroit market by corporate and district management have done permanent damage. Customers no longer want to do business with Graybar because it's always a revolving door with outside & inside sales staff. Area/branch management is inconsistent as well: a good manager is always succeeded by a bad manager who screws everything up. Never two good area/ branch managers in a row.

    Advice to Management

    Develop a realistic long-term plan for Graybar to succeed in Metro Detroit or pull out of the market completely.


  9. Helpful (3)

    "Bel-Ridge Location is ran like a sweatshop!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Collections Assistant in Bel-Ridge, MO
    Former Employee - Collections Assistant in Bel-Ridge, MO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Graybar Electric full-time (More than a year)

    Pros

    Profit Sharing. That is it.

    Cons

    Absolute disregard of employees at the Bel-Ridge Location. Everyone is treated like a child, severely underpaid, and reminded constantly that we're replaceable so we should keep our mouths shut and be grateful. - This negative culture is fostered by senior management, And Low level managers are forced to uphold it.

    Advice to Management

    Graybar Corporate (Clayton execs) need to step in and revamp the Bel-Ridge department (in Particular CARD & ASD). The current climate and Senior management is giving your company a terrible name in the industry. Your former and current employees tell their friends and new coworkers throughout the industry how terrible of a place it is to work at whenever asked. Despite the horrible experience at Bel-Ridge, I'm still intelligent enough to know that Graybar is a great company and a great place to work outside of Bel-Ridge. Stop ignoring the issues at Bel-Ridge and fix it immediately....you're better than this.


  10. Helpful (2)

    "Okay workplace; ruthless corporate management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Newtown, PA
    Former Employee - Anonymous Employee in Newtown, PA
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at Graybar Electric (More than 10 years)

    Pros

    Stable work environment for people that keep their head down and aren't horrible at their job.

    Cons

    C-suite management operates as if they are publicly traded; the fact that they are employee-owned seems to matter very little. They are willing to lay off hundreds of people after a few off quarters even though they are flush with cash.

    Their CEO seems to be a capitalist lacking in empathy to a sociopathic degree.


  11. Helpful (1)

    "Collection Assistant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Collection Assistant in Bel-Ridge, MO
    Former Employee - Collection Assistant in Bel-Ridge, MO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Graybar Electric full-time (Less than a year)

    Pros

    They give you a generous amount of vacation time at the first of every year and good benefits.

    Cons

    Zero tolerance for being past work start time regardless of weather conditions or if you might have a flat tire or other automobile emergencies.

    Advice to Management

    Be a little more flexable when people do have some emergencies. Also, work on your training of your employees. Training modules along with instructors are much more effective and don't expect new employees to pick up where seasoned employees are right away. It takes at least a minimum of 90 days just to know what they are doing.


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