Great American Cookies Reviews | Glassdoor

Great American Cookies Reviews

Updated July 27, 2017
89 reviews

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2.8
StarStarStarStarStar
Rating TrendsRating Trends
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Chris Dull
27 Ratings

89 Employee Reviews

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Pros
  • got a lot of hours and good part time job for full time student (in 4 reviews)

  • Works around your schedule fun environment 50% off (in 6 reviews)

Cons
  • Long hours and very little breaks (in 6 reviews)

  • No benefits, didn't work around another schedule, i (in 3 reviews)

More Pros and Cons

  1. "Working for Aida Najar"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Owner Operator in San Antonio, TX
    Current Employee - Owner Operator in San Antonio, TX
    Recommends

    I have been working at Great American Cookies full-time (More than 8 years)

    Pros

    She's extremely fair and cares about her employees

    Cons

    Sometimes she is too busy


  2. "Crew Member/Decorator"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA

    I worked at Great American Cookies part-time

    Pros

    Offers many opportunities to learn new skills if you are willing to put in the effort

    Cons

    Sometimes the hours were tedious to handle

  3. "typical mall job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Great American Cookies full-time

    Pros

    you were allowed to take some of the cookies home

    Cons

    long hours on your feet

    Advice to Management

    Get rid of problem employees faster and treat the good employees better.


  4. "Friendly and fun work environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate
    Former Employee - Associate
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Great American Cookies part-time

    Pros

    Friendly work environment, always something to do, meeting new people every day

    Cons

    No scheduled breaks, no training procedure

    Advice to Management

    Put a training procedure in place for new hires, give new hires time to adapt to work environment


  5. "GM"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Great American Cookies full-time

    Pros

    Not a lot of pros for this company.

    Cons

    Corporate does not care about upper management or their employees as long as they are getting the sale.

    Advice to Management

    Too much to write.


  6. "GAC"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    great team, had so much fun working there when i was a teen, my boss was super laid back and cool

    Cons

    its in a mall and you have to deal with mall people and you don't get paid that much


  7. "Cookie world"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Great American Cookies full-time (Less than a year)

    Pros

    The corporate office staff are super helpful and great to work with.

    Cons

    The district level employees are back stabbers. They will offer you help but not come thru and when things turn South you are on your own!

  8. "Won't get any business!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    One employee was kind enough to buy a cookie for an Officer of the Law.

    Cons

    Upper Management wants to fire said employee for being kind to an Officer of the Law.

    Advice to Management

    It's people like you that bring disgrace and disgust to America. I would never support a business that doesn't support our Law Enforcement.


  9. "equipment operator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Equipment Operator in Atlanta, GA
    Current Employee - Equipment Operator in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Great American Cookies full-time (More than 3 years)

    Pros

    Safe working environment . Job is easy everyone get along well

    Cons

    more hours better pay rate

    Advice to Management

    work very hard on time and very dependable


  10. Helpful (1)

    "Full Time Lead"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Full Time Lead in Gonzales, LA
    Former Employee - Full Time Lead in Gonzales, LA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Great American Cookies full-time (Less than a year)

    Pros

    Get to learn how to decorate cakes that is about the only pleasant thing.

    Cons

    At the Gonzales Location:

    Only work nights unless you managers friend or the manager. Work every weekend. Stuck in the store alone or with rude employees that have no respect. Dirty place to work because they are "short handed" The turn over rate is crazy! The assistant manager left to obtain a better career. I worked there 2 weeks and was thrown into training people while I was training myself. the management is never at the store. Horrible to employees.

    Advice to Management

    Treat your employee and staff better and maybe you can keep someone longer than three days to a week! Get rid of the problem and the store will fix it self. Poor management equals poor business and no workers!


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