Great Expressions Dental Centers Reviews
Updated May 24, 2022
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Found 433 of over 443 reviews
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Top Review Highlights by Sentiment
Pros
Cons
- "Not all upper management was bad, but highly influenced by other regional's decision/ intake." (in 17 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
Ratings by Demographics
This rating reflects the overall rating of Great Expressions Dental Centers and is not affected by filters.
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- Current Employee, more than 1 year★★★★★
Pros
The company cares about it employees. Great benefits. Great people and management
Cons
I don’t have any cons at this time. Love the company that I work for.
Continue reading - Current Employee, more than 1 year★★★★★
Pros
-Caring staff -Supervisor/Management does motivate you and make sure your concerns are heard -Very Flexible
Cons
I feel like they put too much on one person. I feel like there should more than one Team Lead in this dept. I also think when picking a TL the staff should be included when making a decision. I also feel the Claims Resolution team does not get credit for what we do accomplish from HR. Especially on the Town Hall meetings. I also feel like with all the effort we put into getting claims paid we should see a pay increase.
Continue reading - Current Employee★★★★★
Pros
Relaxed environment to work in due to being remote. In office the space is relaxing and inviting. They're always updating/improving rather its the office space or the computer systems .
Cons
Very high turnover especially when its comes to management/the Claims Resolution dept. Lack of pay increase even after yearly anniversaries. Completely took away bonuses and incentives, or choose randomly when they are available. Lack of acknowledgment for our hard work & efforts when it comes to working in the Claim Resolution Dept, the job can be very tedious and time consuming and we're constantly rush based off claim count/quota instead of revenue increase/AR decrease. Because they're is such a high turnover employees are forced to pick up extra responsibility without pay increase. A lot of time is wasted micromanaging employees.
Continue reading - Current Employee, more than 1 year★★★★★
Pros
- I love and appreciate my team members. They are responsive, constructive, and helpful. I count myself lucky to be working with such professionals. - Good pay, good benefits, and many opportunities for career development. The departments encourage and respect your desire to transfer and learn a new department. You can grow a lot in an environment like this.
Cons
- It would be great if they brought the 401k match back. I understand it was removed around the COVID outbreak, so I am hoping it will be reinstated in the next year or so.
- Current Employee, more than 5 years★★★★★
Pros
Great place to work overall. Good support for Doctors, and leadership. There are a lot of organized systems and protocols are in place.
Cons
They do not update their facilities as much as they should, for improved esthetics and appearances of the practices.
- Current Employee, less than 1 year★★★★★
Pros
Company provides security, excellent support, educational opportunities.
Cons
Truly can’t think of anything
Continue reading - Current Employee, more than 5 years★★★★★
Pros
The company places tremendous value on being good to its employees. They spend a exorbitant amount of time on retaining great talent.
Cons
We sometimes keep the wrong people for too long before we cut ties.
- Current Employee★★★★★
Pros
Good manager Crystal Franklin ever.
Cons
Needs better communication between patients and providers.
Continue reading - Former Employee, more than 8 years★★★★★
Pros
Frequently promotes from within company
Cons
Low pay Will happily pay you less than your coworker to do the same job.
Continue reading - Former Employee, less than 1 year★★★★★
Pros
Great Company, Great Pay, great environment
Cons
Not Flexible with Schedule The bonus structure is odd, never got one Too many charges for Patients
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Great Expressions Dental Centers Reviews FAQs
Great Expressions Dental Centers has an overall rating of 3.1 out of 5, based on over 443 reviews left anonymously by employees. 55% of employees would recommend working at Great Expressions Dental Centers to a friend and 52% have a positive outlook for the business. This rating has decreased by -2% over the last 12 months.
55% of Great Expressions Dental Centers employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Great Expressions Dental Centers 3.0 out of 5 for work life balance, 2.8 for culture and values and 3.0 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at Great Expressions Dental Centers to be career development, coworkers, benefits and the cons to be senior leadership, culture, management.
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