Great-West Financial Reviews | Glassdoor

Great-West Financial Reviews

Updated February 19, 2019
493 reviews

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3.6
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Great-West Financial President & CEO Robert L. Reynolds
Robert L. Reynolds
186 Ratings

Employee Reviews

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Pros
Cons
  • "Slow process, No work from home option, JP Morgan guys are given more preference for promotion" (in 9 reviews)

  • "Upper management seems disorganized and out of touch" (in 16 reviews)

More Pros and Cons

  1. Featured Review

    "Great place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Service Manager in Denver, CO
    Current Employee - Client Service Manager in Denver, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Great-West Financial full-time (Less than a year)

    Pros

    I am a new hire with the company and the hiring process was made so easy by the talent acquisition team which really helped reinforce my decision to join Empower Retirement.

    Cons

    None at this time, great company.

    Advice to Management

    Keep up the direction of always looking to improve and innovate.


  2. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Great-West Financial (Less than a year)

    Pros

    Great compensation friendly staff

    Cons

    Not one problem that I’ve had

  3. "Stable Yet Antiquated Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Analyst
    Current Employee - Business Analyst
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Great-West Financial full-time (More than 3 years)

    Pros

    Great benefits
    Fair leadership
    Beautiful campus with a lot of onsite amenities

    Cons

    Upward momentum can be slow
    Slow to adopt industry standards


  4. Helpful (1)

    "Your Job is Moving to India"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Fund Accountant in Denver, CO
    Former Employee - Fund Accountant in Denver, CO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Great-West Financial full-time (More than 3 years)

    Pros

    Nice campus, improving benefits based on a competitive market

    Cons

    Management is on a push to offshore jobs to India and is using US-based employees to help eliminate their own jobs. Instead of dealing with an absolute glut of senior management, the push going forward is to replace lower-level positions with employees in India at a fraction of the cost. Good business plan, except when you factor that they run a business largely based on continued retirement plan and asset growth. I guess their own employees don't really matter in that equation. They are going to start having major turnover when internal employees stop acting as a backstop for the shoddy work coming out of India. The company is largely Canadian, but if you are a proponent of American jobs, do not apply to this company.

    Advice to Management

    Feel free to reduce your bloated headcount.


  5. Helpful (7)

    "Company in Flux"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Systems Administrator in Greenwood Village, CO
    Former Employee - Systems Administrator in Greenwood Village, CO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Great-West Financial full-time (More than 3 years)

    Pros

    I worked on the IT side of the company. The employees are some of the best I have worked with. Most of them are dedicated and passionate about their jobs and the company has been extremely successful with many of their IT projects over the past few years.

    Cons

    The company is trying to completely overhaul their approach to infrastructure, changing their workflow, development, and intake processes to full stack teams using badly implemented Agile. Everything is in a tremendous state of flux and there is no clear leadership in place to coordinate all of the moving parts.

    When I started with the company, I was told I was joining at the perfect time. The company just hired a new CIO and the corporate culture was starting to change for the better. While that was initially true, it didn't last. The corporate culture has since changed for the worst.

    Teams that used to work well together have adversarial relationships now, communication is worse than ever, and there's no effort to improve either situation.

    Advice to Management

    Messaging from senior management is completely tone-deaf. Telling teams that are down 50%-65% of their headcount they need to be more productive in 2019 isn't doing anyone any favors. Simultaneously changing multiple major aspects of daily operations then telling people who have concerns that they're just afraid of change also seems to be missing the point.

    I sincerely hope the company can right itself, purge the toxic aspects of it's company culture, and continue being successful. I just don't believe it can without changes in senior leadership.


  6. "Reconciler Financial Operations"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Great-West Financial full-time

    Pros

    I am a new hire and everyone here has been extremely helpful with any questions that I have. The recruiting team is fantastic and I appreciate all of their support during the hiring process- wonderful experience so far!

    Cons

    I do not have any cons


  7. "Good overall"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Actuarial in Denver, CO
    Current Employee - Actuarial in Denver, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Great-West Financial full-time (Less than a year)

    Pros

    Work with good people, ability to learn and advance your career

    Cons

    Some petty stinginess when it comes to things they will and will not pay for.

  8. ""PEOPLES ORGANIZATION""

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Approves of CEO

    I have been working at Great-West Financial full-time

    Pros

    As the 'Title' suggests - "Peoples Organization" Current scenario, best organization to work with when it comes to employee benefits and employee satisfaction.

    Cons

    Decision making and to ACT on it


  9. "Returning to Great West"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Denver, CO
    Current Employee - Anonymous Employee in Denver, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Great-West Financial full-time

    Pros

    Excellent benefits, great facility and amenities

    Cons

    New employee training is poor

    Advice to Management

    Each department should have designated trainers who are able to train without trying to keep up with a full workload.


  10. "Great Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Denver, CO
    Current Employee - Manager in Denver, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Great-West Financial full-time (More than 10 years)

    Pros

    Leader in the retirement industry with great career options. The company is looking ahead on ways to streamline workflows and processes in order to stay competitive. Top value for price paid and high level of confidence from advisers. Locations in Denver, Milwaukee, Andover and Overland Park plus opportunities to work remotely in select positions.

    Cons

    No cons to list at this time.