Great Western Railway Reviews | Glassdoor

Great Western Railway Reviews

Updated Jul 16, 2019

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Found 53 reviews

3.8
StarStarStarStarStar
Rating TrendsRating Trends
81%
Recommend to a Friend
77%
Approve of CEO
Great Western Railway CEO Mark Hopwood
Mark Hopwood
32 Ratings
Pros
  • "Great pay, free travel, supportive environment(in 13 reviews)

  • "The railway feels like a family and it's great to work in an industry that really makes a difference to people's lives(in 6 reviews)

Cons
  • "Shift work leaves a lot to be desired work/life balance-wise(in 6 reviews)

  • "(in 4 reviews)

More Pros and Cons
  1. "Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Reading, England
    Positive Outlook
    Approves of CEO

    I have been working at Great Western Railway full-time for more than 5 years

    Pros

    Great staff environment. Dealing with different customer problems.

    Cons

    24 hour roster. Early mornings and late nights

    Great Western Railway2019-07-16
  2. "Amazing company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    Current Employee - Manager in Paddington, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Great Western Railway full-time for more than 5 years

    Pros

    Amazing company to work with

    Cons

    Company is full of positive vibes.

    Advice to Management

    Doing a Great job

    Great Western Railway2019-07-03
  3. "Good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Train Delay Attributor in Swindon, Wiltshire, South West England, England
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at Great Western Railway full-time for more than 5 years

    Pros

    Positive company willing to develop you

    Cons

    Low pay bracket in some sectors

    Advice to Management

    Pay GWR TDA more!

    Great Western Railway2019-06-24
  4. "Best job I’ve ever had"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Bristol, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Great Western Railway full-time for more than a year

    Pros

    Great pay, free travel, supportive environment

    Cons

    Unsociable hours, poor work life balance

    Advice to Management

    Keep doing what you are doing

    Great Western Railway2019-06-21
  5. "tsso clerk"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Bristol, England

    I have been working at Great Western Railway full-time for more than 10 years

    Pros

    the company benefits, and pension

    Cons

    some time the shift make you tried

    Great Western Railway2019-05-14
  6. "Amazing pay and conditions; grossly incompetent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Control 
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Great Western Railway full-time for more than 5 years

    Pros

    Pay, pension, almost impossible to get sacked.

    Cons

    Lack of accountability, terrified of Trade Unions, some truly grossly incompetent senior managers.

    Advice to Management

    Seek advice before making decisions in areas you have no understanding of.

    Great Western Railway2019-06-04
  7. "Engineering"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Multi Skilled Technician in Willesden, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Great Western Railway full-time for more than 10 years

    Pros

    Excellect company good management great perks

    Cons

    Timing shift timings overtime

    Advice to Management

    Great management

    Great Western Railway2019-02-25
  8. "Brilliant company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends

    I have been working at Great Western Railway full-time

    Pros

    Supportive / constructive / amazing benefits / exciting work environment / pay is exceptional

    Cons

    Shift work leaves a lot to be desired work/life balance-wise

    Great Western Railway2019-02-22
  9. "No Regrets"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Host in Paddington, England
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Great Western Railway full-time for more than 10 years

    Pros

    Amazing pay and benefits including free travel

    Cons

    Very early starts and exhausting shifts

    Advice to Management

    Listen more to front line staff

    Great Western Railway2019-01-24
  10. "GWR Driver"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Driver in Exeter, England
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Great Western Railway full-time for more than 5 years

    Pros

    Great working environment and lovely benefits,

    Cons

    Management are more administrators than managers

    Advice to Management

    Manage

    Great Western Railway2019-01-25
Found 53 reviews