Great Wolf Lodge Reviews | Glassdoor

Great Wolf Lodge Reviews

Updated September 14, 2017
259 reviews

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3.2
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Rubén A. Rodriguez
33 Ratings

259 Employee Reviews

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Pros
Cons
  • Long hours but that is a standard in food service (in 9 reviews)

  • Very low employee moral across the board poor management (in 8 reviews)

More Pros and Cons

  1. "Retail department"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Great Wolf Lodge part-time

    Pros

    They show that they really do care for their employees.

    Cons

    The guest.They feel that because they pay so much money to stay there,they feel like they are entitled to everything they desire and want to be treated like royalty. I totally understand that but when they start acting like 5 year olds because they dont get their way ,they become SUPER rude which is not fun!


  2. "Hostess"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Hostess in Colorado Springs, CO
    Current Employee - Hostess in Colorado Springs, CO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Great Wolf Lodge part-time (More than a year)

    Pros

    Great Pay and Fun Atmosphere

    Cons

    There are many issues with the management

  3. "The pack members are terrific"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Mason, OH
    Current Employee - Anonymous Employee in Mason, OH
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Great Wolf Lodge part-time (More than a year)

    Pros

    You meet amazing people, who share a lot of the same interests as you

    Cons

    It's very rare you are able to sit down, and the discounts don't really help, you'll still spend 5$ for a small bottle of lemonade, retail gets paid EXTREMELY low, which makes people quit a lot

    Advice to Management

    Give retail a raise, we all need it.


  4. "Overall Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Pizza Cook in Colorado Springs, CO
    Former Employee - Pizza Cook in Colorado Springs, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Great Wolf Lodge full-time

    Pros

    Fun atmosphere great for the quest experience.

    Cons

    Very low employee moral across the board poor management.

    Advice to Management

    Do not continue the philosophy of faking it until you make it not good for to here from dis-frontal lower management.


  5. Helpful (1)

    "Best part time job I had in college"

    StarStarStarStarStar
    Former Employee - Retail Sales Associate in Grapevine, TX
    Former Employee - Retail Sales Associate in Grapevine, TX
    Recommends

    I worked at Great Wolf Lodge part-time (More than a year)

    Pros

    Relaxed fun environment and access to water park when you're not working

    Cons

    Hotels are open 365 days 7 days a week, so you will have to work some holidays


  6. "The Wolf Sheds A Tear"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Used to be the culture till big money came to town

    Cons

    They preach the employees are the most important. Liars. It's always about the money.

    Advice to Management

    Don't be so damn greedy


  7. "Best company I have ever worked for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Sales Manager in Milwaukee, WI
    Former Employee - Senior Sales Manager in Milwaukee, WI
    Positive Outlook
    No opinion of CEO

    I worked at Great Wolf Lodge full-time (More than 10 years)

    Pros

    Worked for this company for over 10 years in many different positions. Loved every aspect of this company. Would recommend to anyone looking for a great company with great rewards and cares about their employees

    Cons

    Do not have one bad thing to say about this company. This company has been my all time favorite company to work for. Their Wolfpack mentality was second to none and treated me like family.

    Advice to Management

    The management I experienced was great

  8. "GWL REVIEW"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Great Wolf Lodge part-time

    Pros

    Discount on rooms, free passes. Okay if you're just working part time for a little extra money

    Cons

    poor management staff, scheduling is always off. No health/time off benefits for part time employees


  9. "Gain a lot of experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Gain experience in emergency handling, work with kids and families, hospitality, safety, and guest services. Co-workers and hotel perks.

    Cons

    You get burnt out very quick. Okay pay. You get held to different standards in the same position.

    Advice to Management

    Listen to the Supervisors more, they actually know what goes on in the park and what needs change.


  10. "Accounting"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Great Wolf Lodge full-time

    Pros

    Great Benefits and wonderful people to work with

    Cons

    gets very busy when school is out


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