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Great Wolf Lodge Reviews
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    Great Wolf Lodge Reviews

    Updated October 21, 2017
    270 reviews

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    Full-timePart-time
    3.3
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
    (no image)
    Rubén A. Rodriguez
    35 Ratings

    270 Employee Reviews

    Sort: PopularRatingDate
    Pros

    • Free water park passes on low occupancy days (in 22 reviews)

    • sociable and fun environment to work in (in 10 reviews)

    Cons

    • Long hours but that is a standard in food service (in 10 reviews)

    • Very low employee moral across the board poor management (in 8 reviews)

    More Pros and Cons

    1. "Not a job for everyone"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee in Madison, WI
      Former Employee - Anonymous Employee in Madison, WI
      Recommends
      Positive Outlook
      No opinion of CEO

      I worked at Great Wolf Lodge full-time (More than a year)

      Pros

      Great work culture, casual environment, helpful managers

      Cons

      Due to pricing system on rooms and policies on discounts, caller's can be upset and you can easily accumulate stress. A point attendance system that can be very unforgiving.

      Advice to Management

      Disappointment with corporate standards is not the same as insulting the company.

    2. "Certified-Lifeguard's Perspective"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Certified Lifeguard in Cincinnati, OH
      Former Employee - Certified Lifeguard in Cincinnati, OH
      Recommends
      Neutral Outlook
      No opinion of CEO

      I worked at Great Wolf Lodge part-time (More than a year)

      Pros

      The pay was good compensation for what I did, as a lifeguard, it was a fairly easy job, the people who I worked with were nice, and shifts were well spaced.

      Cons

      Cons, the management could be a little rude and out of sync with what the other workers needed. Getting time off was also rough.

      Advice to Management

      I don't think there is anything that can be changed, but it would be nice for lifeguards to be able to get more time off when they needed it.

      3. Join the Great Wolf Lodge team
      See Our Latest Jobs

    3. "Wonderful Place to Work- Hard to Move Up"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Room Attendant
      Current Employee - Room Attendant
      Recommends
      Neutral Outlook
      Approves of CEO

      I have been working at Great Wolf Lodge full-time (Less than a year)

      Pros

      Wonderful benefits, friendly working environment, safety is ensured

      Cons

      Health insurance cost is very high, moving through the company takes quite a bit of time, getting a response from directors for days off takes far too much time

      Advice to Management

      Better advising base level employees who wish to move up in the company

    4. "Lifeguard"

      StarStarStarStarStar
      • Career Opportunities
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Great Wolf Lodge full-time

      Pros

      Good work environment and people

      Cons

      I do not have any cons

    5. "Benefits"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee

      I worked at Great Wolf Lodge part-time

      Pros

      Great place to work at

      Cons

      No benefits when you are there

      Advice to Management

      Hopefully

    6. "Good if you need flexible hours"

      StarStarStarStarStar
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee

      I have been working at Great Wolf Lodge part-time

      Pros

      Company is trying to improve it's image
      Desperate to keep you there
      If you need flexible hours they'll give you anything

      Cons

      The guests you have to deal with on a daily basis doesn't make the pay worth it
      Have to be careful to not get worked to death
      If you don't like kids...DONT WORK HERE

    7. "MagiQuest Attendant"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - MagiQuest Attendant in Grapevine, TX
      Former Employee - MagiQuest Attendant in Grapevine, TX
      Recommends
      Positive Outlook
      No opinion of CEO

      I worked at Great Wolf Lodge part-time (More than a year)

      Pros

      * Attentive upper management
      * Good co-workers
      * Good opportunity for movement

      Cons

      * Supervisors are slow to get things done
      * Long time from hiring to first day working
      * Very hard to change anything as a basic worker
      * Basically two shifts available, morning or afternoon

      Advice to Management

      Keep the changes I heard about before I left for college coming.

    8. "Great Wolf - Scotrun, PA"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Gift Shop Attendant in Scotrun, PA
      Former Employee - Gift Shop Attendant in Scotrun, PA
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I worked at Great Wolf Lodge part-time (More than a year)

      Pros

      Flexible when it comes to scheduling. Benefits and discounts were nice. The pay was okay but could have been better.

      Cons

      Only gave raises based on “performance” and did them yearly. Management did not treat employees with enough respect. Sometimes felt overworked and underpaid. Gave discipline when it wasn’t needed.

      Advice to Management

      Work on attendance policies and pay rates.

    9. "Employer Review"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I have been working at Great Wolf Lodge full-time

      Pros

      Families come to have fun. Create lasting relationships with co-workers. Good health insurance. Starting to expand and change organization and benefits for the better. Good property leadership.

      Cons

      Guest complaints about property condition and employee training

      Advice to Management

      Invest in training for all FOH, BOH, administrative positions. Invest in employee satisfaction.

    10. "Lifeguard"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Lifeguard in Williamsburg, VA
      Former Employee - Lifeguard in Williamsburg, VA
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I worked at Great Wolf Lodge part-time (More than a year)

      Pros

      You can use the waterpark for free in your time off

      Cons

      Long hours, upper level management was terrible,

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