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    Great Wolf Lodge Reviews

    Updated July 15, 2018
    332 reviews

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    Full-timePart-time
    3.3
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
    (no image)
    Murray Hennessy
    15 Ratings

    332 Employee Reviews

    Sort: PopularRatingDate
    Pros

    • "Discounted resort stays, water park passes and sometimes free overnight stays" (in 25 reviews)

    • "Flexible shift options, free park passes, hotel discounts" (in 17 reviews)

    Cons

    • "Long hours and very minimal breaks" (in 13 reviews)

    • "poor management, a lot of cleaning" (in 10 reviews)

    More Pros and Cons
    1. Featured Review

      "Lifeguard"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Aquatics Lifeguard in Grapevine, TX
      Former Employee - Aquatics Lifeguard in Grapevine, TX
      Recommends

      I worked at Great Wolf Lodge part-time (More than a year)

      Pros

      Great benefits, good pay, friendly environment.

      Cons

      I really couldn't think of any. The only reason I left was because the location wasn't convenient for me.

    2. "great"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Arcade Attendant in Basehor, KS
      Current Employee - Arcade Attendant in Basehor, KS
      Recommends
      Positive Outlook
      No opinion of CEO

      I have been working at Great Wolf Lodge part-time (Less than a year)

      Pros

      it is really fun sometimes

      Cons

      nothing at all it’s great

      Advice to Management

      none

      3. Join the Great Wolf Lodge team
      See Our Latest Jobs

    3. "Guest services agent"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Guest Service Agent in Lagrange, GA
      Current Employee - Guest Service Agent in Lagrange, GA
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Great Wolf Lodge full-time (Less than a year)

      Pros

      They truly love their employees. Pay is better than similar jobs in the area. Waterpark passes twice a year. Commission on pass sales.

      Cons

      Just the average customer service cons.

      Advice to Management

      Stop stressing us out. Breathe.

    4. "Decent"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee

      I have been working at Great Wolf Lodge full-time

      Pros

      Ability to move up
      Meet new people

      Cons

      Not enough recognition of hard work

    5. "Housekeeping/Room Attendant"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Housekeeper in Concord, NC
      Former Employee - Housekeeper in Concord, NC
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Great Wolf Lodge full-time (Less than a year)

      Pros

      A great place to work overall. I recommend Great Wolf to anyone. Management can use quite a bit of work though. The carts you push are a bit heavy and it does get easier as you progress but not for someone like me who is 5'4 and weighs only 95lbs. You burn more calories than you take in...That was my issue but be prepared. Drink water not soda 😎 For what its worth the pay was good..$11 an hour with housekeeping

      Cons

      Management wanting to meet with you for all things you do wrong..even minor

    6. "Gift Shop Attendant"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Doesn't Recommend
      Negative Outlook
      No opinion of CEO

      I have been working at Great Wolf Lodge full-time

      Pros

      It can be a great place to work with and develop different skills. A stepping stone kind of job.

      Cons

      Management is horrid, favortism, lack of communication, no good moral boost.... I keep finding more and more things wrong. They take the hard working pack members for granted, no recognition for being a hard worker. Schedule gets switched without 48hr notice(as told by managers)

      Advice to Management

      You need to recognize the hard workers and stop giving higher up positions to the ones you favor by people who are slackers..... STEP UP AND VALUE YOUR WORKERS!! Before they all leave.

    7. "Agent"

      StarStarStarStarStar
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee

      I have been working at Great Wolf Lodge part-time

      Pros

      Money, apparently we can earn bonuses

      Cons

      Right now my biggest con is glassdoor being useless

    8. "Front Desk Agent"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Doesn't Recommend

      Pros

      Benefits, can use the water park when upon approval when the resort is not too busy.

      Cons

      Do not get the hours when the season is slow.

      Advice to Management

      Please advise new hires that when the season is slow, they will not get their hours if they are not in management.

    9. "Workforce Analyst"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Workforce Analyst in Madison, WI
      Former Employee - Workforce Analyst in Madison, WI
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I worked at Great Wolf Lodge full-time (More than 3 years)

      Pros

      Great Insurance, water park perks.

      Cons

      Micromanagement of employees, lack of insight into business practices.

    10. "Great Entry Opportunities"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Recommends
      Positive Outlook
      Approves of CEO

      Pros

      Friendly staff that wants to help the employee strive in their respected field.

      Cons

      Low diversity of employees and customers

    Showing 332 of 339 reviews
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