Great Wolf Lodge Reviews | Glassdoor
Great Wolf Lodge Reviews
Companies
  • Jobs
  • Companies
  • Salaries
  • Interviews

    Great Wolf Lodge Reviews

    Updated April 16, 2019
    392 reviews

    Filter

    Filter

    3.1
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
    (no image)
    Murray Hennessy
    29 Ratings

    Employee Reviews

    Sort: PopularRatingDate
    Pros

    • "Some of the employee events are fun and free water park passes are great for workers with families" (in 29 reviews)

    • "You get 4 free waterpark passes to use for you, friends, and family" (in 10 reviews)

    Cons

    • "Long hours, scheduled more often that asked" (in 16 reviews)

    • "poor management, a lot of cleaning" (in 13 reviews)

    More Pros and Cons

    1. "Best Retail Job Ever"

      StarStarStarStarStar
      Former Employee - MagiQuest Attendant in Concord, NC
      Former Employee - MagiQuest Attendant in Concord, NC
      Recommends

      I worked at Great Wolf Lodge part-time

      Pros

      This was a super fun job, and they provide the best training of all the retail jobs I've worked. I felt very comfortable doing my job by the time they had me working alone. The management was fun to work with and were there for me when I needed them.

      Cons

      I guess when it was super busy it was kind of annoying, because the shop was so small, but it wasn't too bad.

    2. "Fun Place to Work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Aquatics Manager
      Current Employee - Aquatics Manager

      I have been working at Great Wolf Lodge full-time (More than a year)

      Pros

      It’s a great place to work

      Cons

      Absolutely terrible hours with no support from leadership

      Advice to Management

      Hire from the outside. The current leadership has no idea what they’re doing and it’s deiving employees away.

      3. Join the Great Wolf Lodge team
      See Our Latest Jobs

    3. "love it"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Lifeguard in Gurnee, IL
      Current Employee - Lifeguard in Gurnee, IL
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Great Wolf Lodge part-time (Less than a year)

      Pros

      love the people who work there
      only schedule you when you say
      easy to take days off
      fun environment
      good pay

      Cons

      lmlml

      Advice to Management

      keep doing what you are doing

    4. "A Good First Start"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Retail Sales Associate in Grapevine, TX
      Current Employee - Retail Sales Associate in Grapevine, TX
      Recommends
      Neutral Outlook
      No opinion of CEO

      I have been working at Great Wolf Lodge part-time (Less than a year)

      Pros

      Good Pay (higher than minimum wage)
      Access to resort facilities

      Cons

      Disorganized
      Uncommunicative
      Less than ideal managers
      Lots of problems

      Advice to Management

      Streamline your communication so things aren't as confusing

    5. "It's a great student job"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Pack Member in Mason, OH
      Current Employee - Pack Member in Mason, OH
      Recommends
      Positive Outlook
      No opinion of CEO

      I have been working at Great Wolf Lodge part-time (More than a year)

      Pros

      Incredible with flexibility, great coworkers, understanding managers

      Cons

      Drama since it's mostly highschoolers, favoritism is really high

    6. "Fun at first, went downhill"

      StarStarStarStarStar
      Former Employee - Lifeguard
      Former Employee - Lifeguard

      I worked at Great Wolf Lodge part-time

      Pros

      Great co-workers, easy and laid back, great resort discounts

      Cons

      high chlorine exposure, humid and hot, standing all day with minimal sitting

    7. "Fun place to work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Lifeguard in Kansas City, KS
      Former Employee - Lifeguard in Kansas City, KS
      Recommends
      Positive Outlook
      No opinion of CEO

      I worked at Great Wolf Lodge full-time (More than 3 years)

      Pros

      Fun environment, fun co-workers, family friendly exciting place to work

      Cons

      Management has a lot of favoritism amongst certain employees, the food is gross, employees and co-workers often young and immature, people constantly quitting and never any staff

    8. "DONT DO IT!"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee in Concord, NC
      Current Employee - Anonymous Employee in Concord, NC
      Doesn't Recommend

      I have been working at Great Wolf Lodge full-time (More than a year)

      Pros

      Honestly, nothing really. The cons will drown out the pros

      Cons

      I would NOT recommend a 2 year old to work here! Management treats you like animals and just wants to work you without getting a thanks for helping out and busting your back and doing extra just to help the team out. The pay is CRAPPY! There are chances to get incentives, BUT they expect you to rely on that and they will not give you a raise. This job is physically, emotionally, and psychologically DRAINING! PLEASE DO NOT DO IT! TRY TO FIND SOMETHING ELSE IS YOU CAN!

    9. "Terrible Job Poor Management"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Retail Sales Associate in Grapevine, TX
      Former Employee - Retail Sales Associate in Grapevine, TX
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I worked at Great Wolf Lodge part-time (More than 3 years)

      Pros

      Great benefits
      Discounts on rooms
      Water park Access
      Paid well
      Great co workers

      Cons

      Poor management
      Favoritism from managers
      Standing long hours
      Insensitive people
      Lots of drama

      Where to begin on my experience at GWL... I had so much happen while I was working there.

      One supervisor always has a smart mouth attitude and treats everyone like crap.

      I’m a type one diabetic and I gave them a 504 which is accommodations for someone with a disability they never took a look at it and I had low blood sugar all the time to where I had to ask someone to cover for me just so I can bring it back up.

      I had an incident where one of my family members passed away unexpectedly and I didn’t know until before I went in for my shift. I asked the manager at the time if I can be with my family that day and her words were “No if you don’t work now you will get fired.”

      I’m 5’10 and they had me do glitter tattoos all the time I couldn’t sit down because they said it was “unprofessional” the whole day I had to bend over and do the tattoos to the point where my back was hurting by the end of my shift. It would hurt so bad I would have to call out the next day.

      Advice to Management

      Treat everyone fairly.
      Don’t hide in the office constantly
      Don’t favorite your employees treat them all with respect.

    10. "Terrible job, rude supervisors, and managers"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Lifeguard in Mason, OH
      Current Employee - Lifeguard in Mason, OH
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I have been working at Great Wolf Lodge part-time (More than a year)

      Pros

      Most of the other lifeguards are nice and easy going

      Cons

      The guest can be very rude
      The park is nasty and grimmey
      Most of the time understaffed
      Managers and supervisors favorite some guards
      No FLEXIBILITY at all
      Very hot and humid
      If you don’t like kids this job isn’t for you
      Ridiculous in service hours (7-9am) (9-11pm)
      Other guards are lazy
      Lots of drama

      Advice to Management

      Not many people stay working here for too long because management sucks