Great Wolf Lodge Reviews

Updated May 12, 2021

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3.6
58%
Recommend to a Friend
75%
Approve of CEO
Great Wolf Lodge CEO Murray Hennessy (no image)
Murray Hennessy
133 Ratings
Pros
  • "Some of the employee events are fun and free water park passes are great for workers with families(in 31 reviews)

  • "friendly work environment, very comfortable(in 29 reviews)

  • Cons
  • "Unreasonably long hours at all levels(in 26 reviews)

  • "The aquatics supervisors are always overworked, lifeguards are understaffed, and the morale is very low(in 22 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Current Employee, more than 1 year

      Wonderful Company

      May 7, 2021 - Administrative 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Bringing memories to families, pay, leaders, flexibility and environment

      Cons

      none that I can think of

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    2. 4.0
      Former Employee, more than 3 years

      Treated Management well

      May 12, 2021 - Anonymous Employee in Wisc Dells, WI
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Worked hard to take care of their employees. As a manager, it had good benefits, and a fairly strong work life balance philosophy. It was a fun environment to work in, lots of events and gatherings.

      Cons

      Work, quality, building quality and leadership varies GREATLY from resort to resort. If you are at one of the "old resorts" you will not be a priority for upper management. Benefits are wildly different when you work at corporate or in the resorts.

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    3. 1.0
      Former Employee, more than 3 years

      0 stars if I could

      Mar 26, 2021 - Call Center Representative in Madison, WI
      Recommend
      CEO Approval
      Business Outlook

      Pros

      There are not any pros about this company. You are better off working at McDonald's. They treat you better, insurance is better, and they actually care about your opinions and feelings as an employee within a company.

      Cons

      Strict metrics midst pandemic that you'll get fired for Daily tech issues Opinions and questions are deemed invalid Management dishonesty Lack of company ethics / completely void of company mission statement Gaslighting Disorganized Discrimination Suggestions are not listened to but surveys are pushed down your throat for completion When complex questions are asked, they're never answered straight forward, it's the roundabout way that leaves the question still unanswered. "I hope that answers your question." It never does and the question is asked never again

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    4. 2.0
      Current Employee, more than 1 year

      AQX

      May 12, 2021 - Lifeguard in Garden Grove, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Fun environment, free water park, good hours

      Cons

      Don’t care how sick you are or who died, they expect you to come to work.

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    5. 5.0
      Former Employee, less than 1 year

      Awesome Atmosphere

      Apr 27, 2021 - Call Center Agent 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great Wolf Lodge is a very 'pack-oriented' place to work, the company really cares about its employees. I was paid well, I enjoyed what I did and I was genuinely sad to leave.

      Cons

      Any cons that occurred had to do with outside circumstances such as where the call center was located.

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    6. 3.0
      Current Employee, more than 3 years

      whew

      May 12, 2021 - Food and Beverage Manager in Grapevine, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      warterpark passes room discounts meal and retail discounts

      Cons

      director pay equity no balance

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    7. 4.0
      Former Employee, less than 1 year

      good job for young people

      May 3, 2021 - Self Employed in Virginia Beach, VA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      great atmosphere, good management, and decent pay

      Cons

      poor air quality, and monotonous duties as a lifeguard

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    8. 4.0
      Current Employee, less than 1 year

      Corporate Job, not the worst not the best

      May 2, 2021 - Host 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Flexible seasonal work hours and support,

      Cons

      Lots of Turnover and some mismanagement

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    9. 1.0
      Current Employee, less than 1 year

      Worst Experience

      May 10, 2021 - Food Outlet Attendant in Mason, OH
      Recommend
      CEO Approval
      Business Outlook

      Pros

      There are a few nice people

      Cons

      Worst job ever. Little staff that get overworked. There is little to no training going into the job. My mental health deteriorated and honestly the worse months of my life. If you have the chance never work here!

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    10. 4.0
      Current Employee, less than 1 year

      i like it

      May 2, 2021 - Lifeguard in Dallas, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      nice people, great work environment

      Cons

      over schedule or under schedule people.

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    Viewing 1 - 10 of 697 Reviews

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