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    Great Wolf Lodge Reviews

    Updated September 23, 2017
    260 reviews

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    Full-timePart-time
    3.2
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
    (no image)
    Rubén A. Rodriguez
    33 Ratings

    260 Employee Reviews

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    Pros
    Cons

    • Long hours but that is a standard in food service (in 9 reviews)

    • Very low employee moral across the board poor management (in 8 reviews)

    More Pros and Cons

    1. "Fun first job (lifeguard)"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Aquatics Lifeguard in Concord, NC
      Former Employee - Aquatics Lifeguard in Concord, NC
      Recommends
      Neutral Outlook
      No opinion of CEO

      I worked at Great Wolf Lodge full-time (Less than a year)

      Pros

      Fun environment, lots of perks: free days at the water park, discounted rooms, I always felt like I was being trained and worked with (in a good way!) they really make sure all lifeguards are well trained.

      Cons

      The management I had was rude, belittling, never believed employees, unfair work environment, demanded to SPEAK with my doctor after turning in a drs note

      Advice to Management

      Make sure all members of management are on the same page and treat employees with respect.

    2. "Retail department"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Great Wolf Lodge part-time

      Pros

      They show that they really do care for their employees.

      Cons

      The guest.They feel that because they pay so much money to stay there,they feel like they are entitled to everything they desire and want to be treated like royalty. I totally understand that but when they start acting like 5 year olds because they dont get their way ,they become SUPER rude which is not fun!

      3. Join the Great Wolf Lodge team
      See Our Latest Jobs

    3. "Hostess"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Hostess in Colorado Springs, CO
      Current Employee - Hostess in Colorado Springs, CO
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I have been working at Great Wolf Lodge part-time (More than a year)

      Pros

      Great Pay and Fun Atmosphere

      Cons

      There are many issues with the management

    4. "The pack members are terrific"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee in Mason, OH
      Current Employee - Anonymous Employee in Mason, OH
      Recommends
      Positive Outlook
      No opinion of CEO

      I have been working at Great Wolf Lodge part-time (More than a year)

      Pros

      You meet amazing people, who share a lot of the same interests as you

      Cons

      It's very rare you are able to sit down, and the discounts don't really help, you'll still spend 5$ for a small bottle of lemonade, retail gets paid EXTREMELY low, which makes people quit a lot

      Advice to Management

      Give retail a raise, we all need it.

    5. "Overall Experience"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Pizza Cook in Colorado Springs, CO
      Former Employee - Pizza Cook in Colorado Springs, CO
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Great Wolf Lodge full-time

      Pros

      Fun atmosphere great for the quest experience.

      Cons

      Very low employee moral across the board poor management.

      Advice to Management

      Do not continue the philosophy of faking it until you make it not good for to here from dis-frontal lower management.

    6. Helpful (1)

      "Best part time job I had in college"

      StarStarStarStarStar
      Former Employee - Retail Sales Associate in Grapevine, TX
      Former Employee - Retail Sales Associate in Grapevine, TX
      Recommends

      I worked at Great Wolf Lodge part-time (More than a year)

      Pros

      Relaxed fun environment and access to water park when you're not working

      Cons

      Hotels are open 365 days 7 days a week, so you will have to work some holidays

    7. "The Wolf Sheds A Tear"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Doesn't Recommend
      Neutral Outlook
      Disapproves of CEO

      Pros

      Used to be the culture till big money came to town

      Cons

      They preach the employees are the most important. Liars. It's always about the money.

      Advice to Management

      Don't be so damn greedy

    8. "Best company I have ever worked for"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Senior Sales Manager in Milwaukee, WI
      Former Employee - Senior Sales Manager in Milwaukee, WI
      Positive Outlook
      No opinion of CEO

      I worked at Great Wolf Lodge full-time (More than 10 years)

      Pros

      Worked for this company for over 10 years in many different positions. Loved every aspect of this company. Would recommend to anyone looking for a great company with great rewards and cares about their employees

      Cons

      Do not have one bad thing to say about this company. This company has been my all time favorite company to work for. Their Wolfpack mentality was second to none and treated me like family.

      Advice to Management

      The management I experienced was great

    9. "GWL REVIEW"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I worked at Great Wolf Lodge part-time

      Pros

      Discount on rooms, free passes. Okay if you're just working part time for a little extra money

      Cons

      poor management staff, scheduling is always off. No health/time off benefits for part time employees

    10. "Gain a lot of experience"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Doesn't Recommend
      Positive Outlook
      No opinion of CEO

      Pros

      Gain experience in emergency handling, work with kids and families, hospitality, safety, and guest services. Co-workers and hotel perks.

      Cons

      You get burnt out very quick. Okay pay. You get held to different standards in the same position.

      Advice to Management

      Listen to the Supervisors more, they actually know what goes on in the park and what needs change.

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