Great Wolf Lodge Reviews
Updated May 12, 2021
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Recommend to a Friend
Approve of CEO
Murray Hennessy
133 Ratings
Pros
"Some of the employee events are fun and free water park passes are great for workers with families" (in 31 reviews)
"friendly work environment, very comfortable" (in 29 reviews)
Cons
"Unreasonably long hours at all levels" (in 26 reviews)
"The aquatics supervisors are always overworked, lifeguards are understaffed, and the morale is very low" (in 22 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
- Current Employee, more than 1 year★★★★★
Pros
Bringing memories to families, pay, leaders, flexibility and environment
Cons
none that I can think of
- Former Employee, more than 3 years★★★★★
Pros
Worked hard to take care of their employees. As a manager, it had good benefits, and a fairly strong work life balance philosophy. It was a fun environment to work in, lots of events and gatherings.
Cons
Work, quality, building quality and leadership varies GREATLY from resort to resort. If you are at one of the "old resorts" you will not be a priority for upper management. Benefits are wildly different when you work at corporate or in the resorts.
- Former Employee, more than 3 years★★★★★
Pros
There are not any pros about this company. You are better off working at McDonald's. They treat you better, insurance is better, and they actually care about your opinions and feelings as an employee within a company.
Cons
Strict metrics midst pandemic that you'll get fired for Daily tech issues Opinions and questions are deemed invalid Management dishonesty Lack of company ethics / completely void of company mission statement Gaslighting Disorganized Discrimination Suggestions are not listened to but surveys are pushed down your throat for completion When complex questions are asked, they're never answered straight forward, it's the roundabout way that leaves the question still unanswered. "I hope that answers your question." It never does and the question is asked never again
Continue reading - Current Employee, more than 1 year★★★★★
Pros
Fun environment, free water park, good hours
Cons
Don’t care how sick you are or who died, they expect you to come to work.
Continue reading - Former Employee, less than 1 year★★★★★
Pros
Great Wolf Lodge is a very 'pack-oriented' place to work, the company really cares about its employees. I was paid well, I enjoyed what I did and I was genuinely sad to leave.
Cons
Any cons that occurred had to do with outside circumstances such as where the call center was located.
- Current Employee, more than 3 years★★★★★
Pros
warterpark passes room discounts meal and retail discounts
Cons
director pay equity no balance
- Former Employee, less than 1 year★★★★★
Pros
great atmosphere, good management, and decent pay
Cons
poor air quality, and monotonous duties as a lifeguard
- Current Employee, less than 1 year★★★★★
Pros
Flexible seasonal work hours and support,
Cons
Lots of Turnover and some mismanagement
- Current Employee, less than 1 year★★★★★
Pros
There are a few nice people
Cons
Worst job ever. Little staff that get overworked. There is little to no training going into the job. My mental health deteriorated and honestly the worse months of my life. If you have the chance never work here!
Continue reading - Current Employee, less than 1 year★★★★★
Pros
nice people, great work environment
Cons
over schedule or under schedule people.
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