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Great Wolf Lodge Reviews

Updated January 12, 2018
79 reviews

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4.0
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Murray Hennessy
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79 Employee Reviews

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Pros
  • Free water park passes on low occupancy days (in 24 reviews)

  • Discounted resort stays, water park passes and sometimes free overnight stays (in 16 reviews)

Cons
  • Long hours but that is a standard in food service (in 11 reviews)

  • Poor management to housekeeping department (in 9 reviews)

More Pros and Cons

  1. "Lifeguard"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Aquatics Lifeguard in Grapevine, TX
    Former Employee - Aquatics Lifeguard in Grapevine, TX
    Recommends

    I worked at Great Wolf Lodge part-time (More than a year)

    Pros

    Great benefits, good pay, friendly environment.

    Cons

    I really couldn't think of any. The only reason I left was because the location wasn't convenient for me.


  2. "Great Wolf Lodge"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Guest Service Agent
    Current Employee - Guest Service Agent
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Great Wolf Lodge (Less than a year)

    Pros

    Very fun place to work

    Cons

    I do not believe there are any cons

  3. "Great Wolf Lodge Work Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Arcade Attendant in Mason, OH
    Former Employee - Arcade Attendant in Mason, OH
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Great Wolf Lodge part-time (More than a year)

    Pros

    Very Good benefits , and very felxable with schedule

    Cons

    Too many managers ( too many hands in the pot ) Lack of communication

    Advice to Management

    Communicate better


  4. "Lots of opportunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    I have been working at Great Wolf Lodge full-time

    Pros

    Management
    Salary
    Benefits
    Opportunities for growth

    Cons

    Understaffed
    Lots is overtime requests


  5. "Great place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Great Wolf Lodge full-time

    Pros

    Great leadership! Fun environment! Growing!

    Cons

    Too many initiatives at once.

    Advice to Management

    Maybe just slow down a little, or add resources.


  6. "Finance Intern"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Intern - Hourly in Scotrun, PA
    Former Intern - Intern - Hourly in Scotrun, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Great Wolf Lodge as an intern (More than a year)

    Pros

    Healthy and stable work environment
    Co-workers are very easy to work with and offer help

    Cons

    In the middle of a company reconstruction so its a little hectic at the moment but overall a great company


  7. "Reservation agent"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Good pay to start off at

    Cons

    Never get to bonus

  8. Helpful (3)

    "Getting better with latest corporate office"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Food and Beverage Manager in Wisconsin Dells, WI
    Current Employee - Food and Beverage Manager in Wisconsin Dells, WI
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Great Wolf Lodge full-time (Less than a year)

    Pros

    Strong lodge support net work
    Good ordering system for many items
    Fair attendance policy
    New corporate office is building a strong network of support in every department

    Cons

    Internal website is not kept up to date with newest Traditions
    Corporate office doesn’t visit many of the lodges regularly to see the ageing
    Drink menus use niche liquors for only one house cocktail

    Advice to Management

    Update internal website on a regular basis
    Give clear definitions to all management of FF&E


  9. "Not a job for everyone"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Madison, WI
    Former Employee - Anonymous Employee in Madison, WI
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Great Wolf Lodge full-time (More than a year)

    Pros

    Great work culture, casual environment, helpful managers

    Cons

    Due to pricing system on rooms and policies on discounts, caller's can be upset and you can easily accumulate stress. A point attendance system that can be very unforgiving.

    Advice to Management

    Disappointment with corporate standards is not the same as insulting the company.


  10. "Certified-Lifeguard's Perspective"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Certified Lifeguard in Cincinnati, OH
    Former Employee - Certified Lifeguard in Cincinnati, OH
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Great Wolf Lodge part-time (More than a year)

    Pros

    The pay was good compensation for what I did, as a lifeguard, it was a fairly easy job, the people who I worked with were nice, and shifts were well spaced.

    Cons

    Cons, the management could be a little rude and out of sync with what the other workers needed. Getting time off was also rough.

    Advice to Management

    I don't think there is anything that can be changed, but it would be nice for lifeguards to be able to get more time off when they needed it.


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