Greater Boston Food Bank Reviews | Glassdoor

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Greater Boston Food Bank Reviews

Updated Jul 18, 2019

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Found 27 reviews

2.2
StarStarStarStarStar
Rating TrendsRating Trends
20%
Recommend to a Friend
9%
Approve of CEO
Greater Boston Food Bank CEO Catherine D'Amato (no image)
Catherine D'Amato
11 Ratings
  1. Helpful (5)

    "Executive Management need to change. They speak of values but demonstrate bad behaviors"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook

    I have been working at Greater Boston Food Bank full-time for more than 3 years

    Pros

    Wonderful mission to end hunger in Eastern Massachusetts

    Cons

    Too much gossip among the ranks. Very high turnover

    Advice to Management

    Consider moving on to another company and let this one live out the values you promote

    Greater Boston Food Bank2015-03-22
  2. Helpful (9)

    "Don't bother!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Warehouse/Administrative in Boston, MA
    Doesn't Recommend
    Neutral Outlook

    I have been working at Greater Boston Food Bank full-time for more than a year

    Pros

    The mission of helping needed people. Great lower level non management coworkers who understand the mission and work as a team! Great benefits and health insurance at day one.

    Cons

    Upper Management manages with an iron fist. Respect is a two way street but not here. Very stressful work conditions and high turnover rates are the norm. Limited opportunities to grow with the company. Work life balance is none existing.

    Advice to Management

    Things won't change and has been issue for a long time. Not sure how the president and CEO makes 300K annually yet the warehouse guys make a little more than minimum wage? Pretty sad actually. Note: All staff need to be treated fairly and equally.

    Greater Boston Food Bank2014-03-25
  3. Helpful (4)

    "Mission is not good enough to keep me here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Boston, MA
    Doesn't Recommend
    Neutral Outlook

    I worked at Greater Boston Food Bank full-time for more than 5 years

    Pros

    The only thing that kept me here and I'm sure others is the mission. Hunger is a real issue in our community and I am happy GBFB does it's part to "End Hunger Here" and raise awareness as that is key. Unfortunately,helping others while being subjected to this leadership was not enough to make me stay longer. This place is a great resume builder though. You will work hard and connect with a lot of other people.... Networking is key!

    Show More

    Cons

    A: Leadership. They need to go. Too bad GBFB is to small for an "undercover boss" so they could really see what they are like to people. The constant disrespect by them, belittling, changes being forced upon us, elimination of key people in key positions, nepotism with some new hires/"interns".... it is too much. B: Poor Management. Management is focused on keeping their jobs and are useless to grow /protect... their staff and keep leadership in check. C: No room for growth. Roles are varied and only those liked by leadership are truly developed to higher roles and responsibilities. Others are here today gone tomorrow. Employee Development is a joke here. Their plans 90-day plans are bs and mean nothing. D: HR. They are just puppets for leadership. The values mean nothing when they create things that look great on paper

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    Advice to Management

    It is very clear on what needs to change at this place--->the Senior Leadership Team needs to go. Quite frankly the fact that there isn't already a transition plan in place to replace them clearly shows the Board of Directors are more interested in the money being raised, and the number of places they can see the GBFB billboard than the way employees are actually being treated. In essence they green-light... this bad behavior from the TOP. To truly evoke change at GBFB: hire result-oriented leaders who ALSO care about culture, employee engagement, work/life balance, and employee development for ALL and not the "chosen" few. Realize that the incredibly high turnover is NOT because it is a non-profit or because of the industry type and listen to employees from all levels not mouthpieces chosen by leadership to say what they want to hear. Also don't quell the voices of those who care enough to speak out!

    Show More
    Greater Boston Food Bank2014-01-30
  4. Helpful (7)

    "Only tolerable because of the worthy cause and wonderful peers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     
    Doesn't Recommend

    I worked at Greater Boston Food Bank

    Pros

    GBFB has a great team of tremendously talented individuals all working toward an incredible cause.

    Cons

    Senior management has difficulty prioritizing work, and communicates down on the team with conflicting expectations. This makes it a tremendously difficult place to work, as the staff lacks trust and confidence in management. Senior leadership also speaks openly about conflicts they are having among themselves. If management is not united, it makes it difficult for staff to understand the direction and priorities... of the organization. The team in general is hesitant to speak with senior leadership or HR because it seems very few things remain confidential, and often expressing a concern results in no change at all. Even worse, sometimes the employee who raised the concern receives passive aggressive punishment and faces changes to their role or negative feedback about their own performance as a result. As an aside, internal values should be used to foster an environment of teamwork and camaraderie. Values should never be used as ammunition. In addition, as was communicated by top Management at a staff appreciation event, GBFB is a flat organization and professional growth and development do not seem to be priorities. It makes it difficult for employees to feel valued and respected when they feel they are disposable and easily replaced. The Greater Boston Food Bank can be described in a single word-- dysfunctional . The success of the organization year over year can be attributed to all of the individuals in support roles who continue to work tirelessly toward a worthy mission, despite feeling frustrated and under appreciated.

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    Advice to Management

    Employees should not be treated as disposable. They are your most valuable assets. Just because an organization stands on the worthy cause of feeding the hungry doesn't mean it is okay to mistreat employees.

    Greater Boston Food Bank2013-11-22
  5. Helpful (6)

    "Its amazing they could make such a wonderful mission such a miserable experience."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     in Boston, MA
    Doesn't Recommend

    I worked at Greater Boston Food Bank

    Pros

    The majority of staff at the GBFB are smart, hard-working and dedicated individuals who were attracted to the mission of helping to alleviate hunger in Eastern Mass. Parking.

    Cons

    The work culture is oppressive and punitive. I witnessed staff being berated in front of their peers, or treated in a condescending and unprofessional manner, by senior staff. As mistakes cannot be tolerated, a culture of finger-pointing exists that rarely corrects the situation but, rather, perpetuates it. The GBFB will expect staff to give extra hours to their events but shows no willingness to provide its... staff with a work-life balance. What is most concerning and deflating to staff moral is the high rate of turnover in staff. Either the work environment is causing people to say "enough" or the GBFB is really bad at hiring. I think its the former. The GBFB needs to ask itself "what would we do differently if we had competition?" The answer would be "a lot." Yes, it has a beautiful new building but the culture inside is miserable.

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    Advice to Management

    Recognize how talented and smart your staff is -- and not just some sound-bite in a speech at an annual event. That's pretty rings hollow. There needs to be a focus on providing a culture of creativity, ideas and input from all levels of staff, not just edicts sent down from the top. People come to the GBFB because they want to be part of their incredible mission. They leave because the mission is lost in the... oppressive culture that "leadership" seems willing to let go unaddressed.

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    Greater Boston Food Bank2011-04-28
  6. "Anonymous"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     
    Recommends

    I have been working at Greater Boston Food Bank

    Pros

    Great support, positive work environment, lovely co-workers, focused and successful mission

    Cons

    Seemingly a lot of turnover because of salaries at upper-level

    Greater Boston Food Bank2013-08-26
  7. Helpful (10)

    "Good People - Great Mission- Bad Leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook

    I worked at Greater Boston Food Bank full-time for more than a year

    Pros

    The people. You will never find so many kind, smart, compassionate, talented, generous and selfless people willing to apply their experience and talent to an important cause for minimal pay and poor treatment in one place. The mission and the opportunity. This organization provides a tremendous opportunity to make a significant difference in the lives of others every single day. The Donors. GBFB has... cultivated extremely generous and motivated supporters and donors.

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    Cons

    The LEADERSHIP. Top Leaders (C-Team) are known to be Insincere. Insecure. Ineffective. Intimidating. Insulting. Incredible. The Board of Directors. Indifferent about the Leadership Issues (the same complaints have being made known for many years and the turnover of valuable talent continues).. The Missed Opportunity. It's a shame for the talented people who come, get excited, commit, try, try harder, get... discouraged, push back, speak up, get more discouraged and give up.

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    Advice to Management

    The leadership issues are too far gone for advice to help. They would not listen any way. the C-Team should be replaced. Yes, the numbers are great, but at what cost? How much of the donors money is spent on refilling and retraining posiitons vacated by frustrated talent? How many people who stay could be more productive and successful with effective and progressive leadership. How difficult is it to... understand that you get what you give? For example, the warehouse "staff" is given less regard (financially and otherwise) than the "hungry" people "served" by GBFB.

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    Greater Boston Food Bank2012-10-29
Found 27 reviews