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Green Citizen Reviews

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2.7
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James Kao
7 Ratings

13 Employee Reviews

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  1. "Rewarding Green Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Green Citizen full-time

    Pros

    Able to save a lot of electronics from being destroyed. Fast-paced, and always something new to learn. If you show aptitude and interest in specific areas, management will frequently train. Co-workers are great.

    Cons

    Can be stressful at times. Parking is limited.

    Advice to Management

    Focus on growing and nurturing your teams, and ways to grow and stabilize income streams. Diversify sales channels, and build the company's brand and image.


  2. "Greta Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    No opinion of CEO

    Pros

    Colleagues were young, and driven individuals

    Cons

    Worked weekends once in a while

  3. "WareHouse Employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Green Citizen full-time

    Pros

    Money, Ofcourse. Stable Money. Free Electronics, Making Out with CoWorkers

    Cons

    Racist Management, Ugly People, BUTT Kissing Management.

    Advice to Management

    QUIT, Dont WORK HERE, I work at the warehouse and they treat others who are not in management or operations like slaves, numerous people come and go but the good part is that when people bring in their eletronics we get to throw them around left and right and sometimes keep TVS, stereos, COMPUTERS for FREE! including laptops and IPADS or we RESELL ON EBAY


  4. "Rough to start. better later on"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technician in Burlingame, CA
    Former Employee - Technician in Burlingame, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Green Citizen full-time (More than 5 years)

    Pros

    Friendly people. Lots of teaching to learn new things. Intresting tech. Very good diversity.

    Cons

    NO direct deposit to bank. Only paper check. Workplace is cold at winter. Hot in summer. Work in big warehouse. BUt they move now to another place. Maybe better.

    Advice to Management

    Keep imporving benefits. Dental and more.


  5. Helpful (14)

    "Worked at the Burlingame area"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Ewaste Recycler in Burlingame, CA
    Former Employee - Ewaste Recycler in Burlingame, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Green Citizen full-time (Less than a year)

    Pros

    Knowing how e-waste was being recycled

    Cons

    This place operates like a business which is fine but the marketing message makes the company appear like it's some non-profit that is doing some good will to this world when it's not. What I'm about to do is expose Green Citiizen for what they really are: Ebay Seller of stuff that companies don't want when the company assumes that Green Citizen is recycling them. You can search online for : Greencitizen Ebay and you'll see for yourself. They also charge companies to do pickups too to resell them on Ebay.

    I just noticed that they closed off their 3 other locations with the Burlingame location which is their processing center left open. Good riddance. The CEO is really strange, in one moment he might talk to you like he's like some religious messiah spreading the good word (which of course when you find out later on it's all a sham which their zombie employees don't mind because of the paycheck) In another moment he can come off as a angry dictatorial person. He even makes his own wife and children help the business like free slaves too. He's probably not going to ready this but this review is just serving as a forewarning to those that happen.

    If you ever wanted to know how fake a job can be, always pay attention to the excessively optimistic marketing message you read from job ads or a list that exceed 10 duties a position has. Because you'll be working for one of those kind of bosses.

    Advice to Management

    Mr. Kao you should've stayed working in the technology side without having to start your own pipe dream of a business. 10 years later now it's going down.


  6. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager in Burlingame, CA
    Former Employee - Project Manager in Burlingame, CA

    I worked at Green Citizen (More than a year)

    Pros

    Trying to solve a really hard electronics recycling problem.

    Cons

    Many challenges with commodity prices. Company trying to create more services to move away from dependency on commodity prices.

    Advice to Management

    Find some Good Partners to address this progem.


  7. Helpful (10)

    "Steer Clear"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Burlingame, CA
    Former Employee - Anonymous Employee in Burlingame, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Green Citizen full-time (More than 3 years)

    Pros

    Flexible Schedule, nice co-workers, good overall concept.

    Cons

    Low pay, treatment of employees, unsafe work environment, poor company culture, expectation to work long hours but not being paid for them.

    The only time anyone was offered more money was when they threatened to leave. Additionally, if you worked more than 40 hours (which many were expected to) they were refused overtime pay. The company got away with this for almost 10 years, now many employees are salaried to continue to overwork and underpay their employees. Every employee starts out as an independent contractor (which as someone else reviewed, is illegal).

    OSHA, The EPA, Fire Department and any other health / safety organizations would have a field day with the facility. The fire alarms weren't tested until the company tried for e-Stewards certification after two years in the building. And the inside alarms didn't sound. Almost all fire extinguishers are blocked as are almost all safety walking lanes. The individuals tasked with safety over the years were given no real teeth reinforce safety protocol. Also there are tens of thousands of pounds of batteries illegally stored and possibly hidden in the facility.

    'Divide and Conquer' is not an effective philosophy to be used on the employee base. Teamwork is discouraged, instead all employees are expected to meet quota (many unrealistic) and quantity over quality is also discouraged. Inventory and e-stores are overstocked with low selling items for the single reason of bragging how many items are in them. Taking time to build and sell higher quality product for better revenue is discouraged since it could mean employees may not meet their quota. Lastly on this subject, proper training and (until VERY recently) quality control on titling, listing items, picture taking was rampant. It became about warm bodies to drone on with the work, rather than properly training employees to monitor their listing. This does not mean employees are not competent, it simply means they were not trained well.

    Having no Human Resources department, the employees suffer from sexual harassment, a lack of buffer between management and employees and mishandling of employee injury claims. An HR consultant was recently brought in for the sole purpose of making sure everyone's files were up to date with confidentiality documents as well as a document that essentially said the company was not liable for employee injury if hurt on the job.

    Advice to Management

    'Divide and Conquer' perhaps is not a proper motivational philosophy for employees in a small business. This does not encourage teamwork and or a want for betterment of the company overall.

    Replace the CEO James Kao. He is prone to bending over a dollar to save a dime, emotional outbursts, shady dealings with employees, yelling at employees and stabbing his management in the back. He would be a great PR person, but his upper management skills are poor.

    Hire an actual Human Resources department.

    Green Citizen Response

    Feb 5, 2016 – CEO

    We have hired a HR consultant with over 2 dozen years of experience to review and upgrade all practices. It is a startup in saving the environment. Like all startups, everyone is wearing many hats... More

  8. Helpful (5)

    "Poor management, bad execution, terrible CEO"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Burlingame, CA
    Former Employee - Anonymous Employee in Burlingame, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Green Citizen full-time

    Pros

    Wow, there's really very little to be positive about.

    Discount on 1 item per month...

    Close to most public transportation...

    You'll probably get paid on time, sometimes.

    In theory, the stated company goals are noble.

    Cons

    Where to begin? The CEO made a series of terrible business decisions and purchases that are slowly killing the company. From choice of locations for new "eco centers" to leasing a top of the line T-shirt printing machine (that was never used) to avoid buying custom work shirts, along with dozens of other poor decisions... It became clear that the green in green citizen was for wasting $

    Every employee starts as a contract to hire, so they can avoid paying payroll taxes while you are under probation... Mind you, this is illegal, and has been going on since the company was founded.

    The turnover rate was obscene. Most people lasted less than a year before being fired for inquiring about missing wages.

    Overtime was never paid, and final paychecks often were delayed by weeks.

    Weekly paychecks were often at the peril of bouncing and employees were told to delay depositing them for 2 to 3 days.

    Warehouse conditions were dangerous and OSHA rules were played fast and loose.

    Management made unrealistic quotas for performance.

    CEO Jame Kao would shout at management and workers and refused to hire an HR team.

    Sexual harassment was rife throughout the company, due to no training or a proper HR department to bring problems to.

    Advice to Management

    Fire the CEO, get a full time HR department, obey labor laws and provide attainable goals and merrit based pay raises

    Green Citizen Response

    Feb 5, 2016 – CEO

    Thank you for your feedback.

    The final check was paid on the last day of the employment. We do not tolerate sexual harassment. When reported we address them right away. We do not know what this... More


  9. Helpful (7)

    "CEO BLEW IT!! #CEOSHOULDN'TMICROMANAGE"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Burlingame, CA
    Former Employee - Anonymous Employee in Burlingame, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Green Citizen full-time

    Pros

    Great place to innovate and experiment. Great team, many talented people willing to sacrifice for the vision. Clarification many did sacrifice for the vision.

    Cons

    CEO = Micro manager "enough said"

    CEO does not let managers grow to their full potential. He pushes his initiatives even though they don't make any financial sense. Bad CEO decisions has crippled the company.
    There is no structure, still a small business with big idea. Had many chances to take it to higher level many times but blew it due to CEO direction was not focused on core business.

    Advice to Management

    Don't micromanage and let managers you trust run the business. CEO is suppose to be at 30,000 level view and focus on CORE strategy.

    Green Citizen Response

    Feb 5, 2016 – CEO

    Thanks for the feedback.

    The business has grown double digit from 2011 to 2014. Most employees work for over 5 years in the company. Recycling is a business about details. So a lot of coordination... More


  10. Helpful (4)

    "Working for a small e-waste recycling company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Burlingame, CA
    Current Employee - Anonymous Employee in Burlingame, CA
    Recommends
    Positive Outlook

    I have been working at Green Citizen full-time (Less than a year)

    Pros

    Ethical company, work closely with superiors, potential to grow, young and ambitious employees, positive work environment, learning experience, real world application of environmental issues

    Cons

    Financially constrained budget, high turnover rate of employees, management practices in constant flux, lack of transparency in certain cases, company viability relies too heavily on commodity prices

    Advice to Management

    My advice to management would be to create a more stable business plan and get appropriate funding/outside help since the recycling market is so unstable.


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